Collection of the CD was easy, along with collecting the wristband. The event was great. The only let down was the member of staff who took the pictures made me feel rushed. I appreciate the band had... See more
Location
Switch locationUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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See what reviewers are saying
Very friendly,helpful staff during a acoustic set/band meet and greet. Will definitely visit again for future signings
Company replied
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... See more
Company replied
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she... See more
Company replied
Company details
- #46 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 31 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Manchester Arndale
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, United Kingdom
4.8
Excellent
531 reviews
Asks customers to review
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Overall good experience
Collection of the CD was easy, along with collecting the wristband. The event was great. The only let down was the member of staff who took the pictures made me feel rushed. I appreciate the band had a lot of people to see and speak to, but there was no need to make people feel rushed. The couple behind me even complained about it.
2 July 2026
terry
an amazing store, actually. i went to go order a record in store some sick guy called terry helped us he was chill asf rock on
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very accommodating staff
Very friendly,helpful staff during a acoustic set/band meet and greet. Will definitely visit again for future signings
29 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Marcus,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Did C&C at the Arndale store in Manchester. Received updates and got the item very quickly when I got to the store. Staff were very helpful. Couldn’t ask for more!
30 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy.
17 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Stuart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hello hmv
Hello hmv, as 99% of my time in your store is always a good experience. I thank you.
19 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi GLYN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering Films:
Ordering Films:
In ordering a number of films (Blu Ray) at the counter, the staff member was really helpful - making use of the barcode numbers I had from the HMV website.
The films arrived at the store as requested, and at collection, again, the staff were helpful and proficient.
5 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Go to, for Blu-Ray
Glad to finally have this bluray in my collection after a reprint. HMV, as always, have made the process quick simple and pricing is always reasonable. Pick up in store was once again frictionless, keep up the good work 😃
8 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Porter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Staff are very friendly and helpful…
The Staff are very friendly and helpful and the Store looked very organised.David is an exceptional member of Staff.
8 June 2026
Reply from hmv (UK) - Manchester Arndale
Hello Margaret
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Manchester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
HMV as I remembered again
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now it has the passion back, and what makes it feel special for me is that it's more focused on its core products and less on filling it with tacky merch and plastic bobbleheads. I would happily buy new vinyls and films in store and it helps that HMV has exclusive products.
4 June 2026
Reply from hmv (UK) - Manchester Arndale
Hi Jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great little gig @ HMV
Great little gig @ HMV. She was fab and the whole thing was well organised.
31 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy to get my cd then the Freya…
Really easy to get my cd then the Freya ridingslive and signing was fantastic abd the guy who took the pictures was brilliant he took really good pictures
I want to thank him especially
31 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Excellent service. Very friendly and welcoming. Quick and efficient, Terry gave us lots of help and information.
31 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Freya Ridings was just brilliant really…
Freya Ridings was just brilliant really enjoyed it, staff including security were really helpful.
31 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Mike
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Manchester Arndale
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy click and collect…
Quick and easy click and collect service. I went to the store to purchase but wasn’t available so had to order online
31 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hello Robert
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Attending the album signing to see the…
Attending the album signing to see the wonderful Michael Ball.
25 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Manchester Arndale
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely trip to see michael ball
Quick and efficient collecting my CD.
Very friendly and accommodating staff.
25 May 2026
Reply from hmv (UK) - Manchester Arndale
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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