Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... See more
Company replied
Unit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... See more
Company replied
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... See more
Company replied
Was able to secure my pre order at a good price and got free delivery to my local store. Well packaged for transit.
Company replied
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, United Kingdom
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Was able to secure my pre order at a good price and got free delivery to my local store.
Well packaged for transit.

Reply from hmv (UK) - Mansfield

Reply from hmv (UK) - Mansfield
The staff member I spoke to was very knowledgeable.

Reply from hmv (UK) - Mansfield
Super fast delivery as usual , great packaging and great quality

Reply from hmv (UK) - Mansfield
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety.⭐️⭐️⭐️⭐️⭐️

Reply from hmv (UK) - Mansfield
Excellent friendly service with no requests too much trouble.

Reply from hmv (UK) - Mansfield
I love hmv for vinyl and 4k blurays brilliant once again hmv thank you for your quick service and great prices 👍

Reply from hmv (UK) - Mansfield
Excellent service ordered online and collected from my local store all on time would definitely recommend

Reply from hmv (UK) - Mansfield

Reply from hmv (UK) - Mansfield
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be delivered to our local HMV so we could pick them up in a couple of days. We were both really impressed with how proactive and helpful your staff member was.

Reply from hmv (UK) - Mansfield
The member of staff that helped was very knowledgeable about the item I wanted which was out of stock however he placed an order for me.

Reply from hmv (UK) - Mansfield

Reply from hmv (UK) - Mansfield
Informative and without hassle 👌
Lovely staff in hmv Mansfield, nothing was too much trouble 😀

Reply from hmv (UK) - Mansfield
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's one of the best pressings I have bought recently.

Reply from hmv (UK) - Mansfield
Good price for cd’s, try to get the order asap cannot fault the service

Reply from hmv (UK) - Mansfield

Reply from hmv (UK) - Mansfield

Reply from hmv (UK) - Mansfield
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