The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... See more
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Location
Switch locationUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
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See what reviewers are saying
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... See more
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Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... See more
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i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... See more
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Company details
- #46 of 62 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Merry Hill
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, United Kingdom
4.7
Excellent
350 reviews
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Buying For Your Eyes Only Again……..
The whole process stemmed from a question I asked of the assistant about a ‘James Bond’ movie, For Your Eyes Only, and whether I could still obtain a copy of the Blu - Ray version in a particular version of the disc box cover art, to match the rest of my set. The assistant carried out an online search, and was able to identify the disc I wanted. I was impressed with the speed of the service, to the extent that I placed an order for the disc right away. The assistant took my details and payment, and assured me that the disc would be in store in a couple of days. I was well impressed with the quality of service provided on the day, and the disc was indeed with me within the suggested timescale. The disc box does indeed match the others in my set, so I was delighted with the all - round good service and care given, which is one of the reasons I remain an HMV customer 😊
6 February 2026
Reply from hmv (UK) - Merry Hill
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service
Fast service, good value. Kept updated throughout. Polite staff in store
6 February 2026
Reply from hmv (UK) - Merry Hill
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Merry Hill
Hello Debra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and polite service.
21 January 2026
Reply from hmv (UK) - Merry Hill
Hi Mark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always friendly and helpful
20 January 2026
Reply from hmv (UK) - Merry Hill
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff every…
Very friendly and helpful staff every time I visit the store.
20 January 2026
Reply from hmv (UK) - Merry Hill
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I couldn't find the item I wanted…
When I couldn't find the item I wanted in the shop the assistant looked online found what I required and explained that i could collect from the store free of charge or be delivered at a cost.
15 January 2026
Reply from hmv (UK) - Merry Hill
Hello kevin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I ordered a vinyl as it wasn't in…
I ordered a vinyl as it wasn't in store. It was so easy to do and the staff were really helpful. It was for a Christmas present. I received an email to let me know when it has arrived in store. When I collected it it was protected well in a cardboard sleeve. I was really happy with how quickly it was delivered to the store. I didn't have to wait long when I went to collect. Really great service
7 December 2025
Reply from hmv (UK) - Merry Hill
Hi Flanaghan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and an adequate…
Friendly helpful staff and an adequate pick up time frame allowed me to collect to suit my schedules.
13 January 2026
Reply from hmv (UK) - Merry Hill
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi Rubyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record player The one I went with was a Lenco it’s great love it
I was brought a record player for Xmas and it was faulty. I took it in to the merryhill store it was sorted no problem , I then upgraded the record which was ordered for me and they put it together for me a young girl called Erin a great asset to the company.
15 January 2026
Reply from hmv (UK) - Merry Hill
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Merry Hill
Hi Stacey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On line ordering very easy
On line ordering very easy. Collection fro store first class.
5 January 2026
Reply from hmv (UK) - Merry Hill
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Merry Hill
Hello Curtis,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff & good vinyl selection
Friendly staff & vinyl records always in great condition, with a good stock to choose from 👍
1 January 2026
Reply from hmv (UK) - Merry Hill
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
quick delivery items well packed
27 December 2025
Reply from hmv (UK) - Merry Hill
Hi dav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yesssssssss
22 December 2025
Reply from hmv (UK) - Merry Hill
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Merry Hill
Hi Liam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl required not a stock item
Vinyl required not a stock item. Excellent customer service, ordered my item and then regular emails on progress . I elected to collect from store. Very cheerful staff, chatted to me about my item and the artist even though store was busy I did not feel rushed
3 December 2025
Reply from hmv (UK) - Merry Hill
Hi Mrs.Chilton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are very professional and…
The staff are very professional and very knowledgeable about their jobs thank you guys
3 December 2025
Reply from hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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