The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... See more
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Location
Switch locationUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
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See what reviewers are saying
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... See more
Company replied
Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... See more
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i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... See more
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Company details
- #47 of 62 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Merry Hill
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, United Kingdom
4.7
Excellent
350 reviews
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over the moon with…
My grandaughter is over the moon with her green day vinyl delivered safely with care
9 September 2024
Reply from hmv (UK) - Merry Hill
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Store was fine but I had ordered two…
Store was fine but I had ordered two cd’s on one order but when I got home only one was in the package. Scrolled down on the email and saw only one listed then had a separate email for the second disc so had to return to the store to collect. Will know in future but seems an odd way of doing things.
31 August 2024
Reply from hmv (UK) - Merry Hill
Hello Robert
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Really helpful staff good old fashioned…
Really helpful staff good old fashioned customer service … happy to help order arrived quickly too
31 August 2024
Reply from hmv (UK) - Merry Hill
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Merry Hill
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to deal with communication…
Easy to deal with communication excellent fast service
21 August 2024
Reply from hmv (UK) - Merry Hill
Hi Julie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was very amazing.....
Adam was very polite and very knowledgeable about various products. Would definetly recommend this store. Very polite and pleasant experience.
14 August 2024
Reply from hmv (UK) - Merry Hill
Hi Celine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
i have been buying dvds/blu rays and 4k…
i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far.
deliveries on time and staff are always friendly in store.
will continue buying from this company
15 August 2024
Reply from hmv (UK) - Merry Hill
Hello Daniel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
brilliant service
5 August 2024
Reply from hmv (UK) - Merry Hill
Hi william
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi Scrivens,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great polite friendly service
24 July 2024
Reply from hmv (UK) - Merry Hill
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered my vinyl in-store.
Ordered my vinyl in-store.
Got an email to say it was dispatched.
Received an email to say it was ready for collection.
Staff are always helpful and friendly at HMV Merry hill.
21 July 2024
Reply from hmv (UK) - Merry Hill
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy to help HMV.
I always enjoy coming into hmv it is my favourite shop! I am so happy it never went entirely.I recently had help in finding a figure online i could not find instore.I wasnt even sure of the band but the gentleman serving me was very helpful and took the time to search and order this for me. It arrived within 2days to my house. Thankyou HMV. !
4 July 2024
Reply from hmv (UK) - Merry Hill
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Merry Hill
Hi Kenneth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Bargain earpods
Bought sum EarPods that were £30 cheaper than anywhere else assistant was helpful and efficient delivery was on time as promised so very plzd
7 June 2024
Reply from hmv (UK) - Merry Hill
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Merry Hill
Hi Nicholas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection following online purchase
Staff really helpful after ordering my purchase online.
2 June 2024
Reply from hmv (UK) - Merry Hill
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Merry Hill
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Merry Hill
Hi BonusJones
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy collection service.
Very easy collection service.
Item in excellent condition.
Friendly staff.
7 May 2024
Reply from hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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