Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... See more
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Location
Switch locationUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
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See what reviewers are saying
I have become something of a regular at HMV Newbury in my quest to fill in the gaps in my physical media collection. The staff have always been extremely friendly and efficient, and my most recent vis... See more
Company replied
I haven't been into HMV for years, but visited Newbury branch as I was looking for a Bluetooth speaker. The staff there were super helpful and knowledgeable. Also a great range of vinyl.
Company replied
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great ex... See more
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Company details
- #47 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 31 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Newbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, United Kingdom
4.9
Excellent
124 reviews
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Reply from hmv (UK) - Newbury
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service
I haven't been into HMV for years, but visited Newbury branch as I was looking for a Bluetooth speaker. The staff there were super helpful and knowledgeable. Also a great range of vinyl.
28 May 2026
Reply from hmv (UK) - Newbury
Hi Jeremy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Experience - Again
I have become something of a regular at HMV Newbury in my quest to fill in the gaps in my physical media collection. The staff have always been extremely friendly and efficient, and my most recent visit was no exception. Ordering for in-store collection was straightforward and my items were ready for collection within a week. Excellent service all round!
6 June 2026
Reply from hmv (UK) - Newbury
Hi Very
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly assistant
Very helpful and friendly assistant . Didn’t have to wait long for my parcel to be located
5 June 2026
Reply from hmv (UK) - Newbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Acknowledged when entering the store…
Acknowledged when entering the store and asked ''what can i help you with?'
Two good points when dealing with the public.
A good selection of classic 1930's to 2000+ films in either the collection section or in the film section.
The staff have a wide knowledge of the more specilized re-released blu-ray and dvd films
5 June 2026
Reply from hmv (UK) - Newbury
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All the staff was very helpful and…
All the staff was very helpful and courteous will definitely shop there again
5 June 2026
Reply from hmv (UK) - Newbury
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Hmv are Excellent they kept me informed of when my purchase was in store
14 May 2026
Reply from hmv (UK) - Newbury
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in-store staff at the…
Very helpful in-store staff at the Newbury Branch. They are al a credit to your organisation
7 May 2026
Reply from hmv (UK) - Newbury
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person served me told me everything…
The person served me told me everything I needed to now before I bought it and told me I'd have two emails which did happen and I went back and the person said I'll have a look and it was there put it through system and said have a nice day and I said u too was so polite
16 April 2026
Reply from hmv (UK) - Newbury
Hi mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
THE MOST HELPFUL ASSISTANT
THE MOST HELPFUL ASSISTANT! GUIDED ME EXACTLY TO WHAT I REQUIDED !
14 April 2026
Reply from hmv (UK) - Newbury
Hi Marilyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always good
Website easy to use. Always kept informed and up to date. Prices are good. Delivery always on time.
My local store the staff are helpful and friendly , store always clean and tidy.
7 April 2026
Reply from hmv (UK) - Newbury
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff and efficient service.
31 March 2026
Reply from hmv (UK) - Newbury
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The website is easy to use and the…
The website is easy to use and the order sent to selected store quickly. The staff in the Newbury store are super helpful.
21 February 2026
Reply from hmv (UK) - Newbury
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Newbury
Hello Arthur
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Newbury HMV
I always find the staff helpful and very friendly at the Newbury branch. 1 of the CD's I was after was in stock, had to order the other one. which arrived a few days later.
all round good experience
19 February 2026
Reply from hmv (UK) - Newbury
Hi Lloyd
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Newbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great help, advice, a great chat about shared experiences
Many thanks to the gentleman who helped me today. He was very patient with all my requests and queries. It was also great to have his advice and to share stories of out younger years and the films we watched. Many thanks, I’ll be back again soon.
13 February 2026
Reply from hmv (UK) - Newbury
Hi Adrian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Newbury
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff, nothing was too much trouble to help me find what I wanted.
Even more help was offered when I had to return and exchange for a different cd.
3 January 2026
Reply from hmv (UK) - Newbury
Hi Mr & Mrs Cochran,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted headphones my son which…
I wanted headphones for my son which actually wasn’t in store, the staff ordered it for me and it was there in a few days. They were very helpful and chatty, which I liked.
2 January 2026
Reply from hmv (UK) - Newbury
Hi Michele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Newbury
Hi Andrea,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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