The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Company replied
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Company replied
My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... See more
Company replied
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... See more
Company replied
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, United Kingdom
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I always enjoy shopping at HMV. The staff are friendly and helpful, and if an item is not in stock, it's often possible to order an item either to your home address, for a small fee, or have it sent to the store of your choice. I particularly enjoy browsing through the many CDs, DVDs and Vinyl , of which there are many different genres to choose from. I also look forward to browsing the new releases that come out every Friday, and it's often exciting to find a new release you weren't expecting at the time! I would recommend HMV to anyone who enjoys Music and Films.

Reply from hmv (UK) - Nottingham
Very good experience will definitely shop with you again

Reply from hmv (UK) - Nottingham
Great product and great price but Royal Mail provided a poor delivery service.

Reply from hmv (UK) - Nottingham
My experience was satisfying. I went in to purchase a pop vinyl doll. Unfortunately they didn't have one in stock, but they were quick enough to ask if I wanted one ordering and with in 4 days I had it In my hand. So all in all happy with my experience.

Reply from hmv (UK) - Nottingham
I really like the in-person browsing and shopping experience. Always very reliable and fast shipping on pre-orders. My favourite place to buy blu rays!

Reply from hmv (UK) - Nottingham
Ask for item that was behind counter and they were very helpful, ask if their was a limit for purchase and they said no so manage to buy what I wanted

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Long standing customer, loyal. Efficiency, politeness and helpful personel

Reply from hmv (UK) - Nottingham
The young person behind the till was really very helpful and very efficient to put my order place, which I received about 3 days later, will definitely shop there again.

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Super easy website availability

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
Quick click and collect. Items have been packed well. Friendly staff. Like this particular store as it is user friendly. Always find what I want . Very pleasant customer experience

Reply from hmv (UK) - Nottingham
Very good experience shopping online at HMV pre-ordered Tarja was delivered on time as expected date Very happy packaged well

Reply from hmv (UK) - Nottingham
Good selection of records, always a nice and straightforward experience shopping there

Reply from hmv (UK) - Nottingham
Good friendly service and efficient. A good choice of films. No hassle in exchanging a film.

Reply from hmv (UK) - Nottingham
Come on HMV, sort it out! The Nottingham store is like a toyshop - too much merchandise. You’ve massively cut down on dvd stock to the point where even the most well known films aren’t on the shelf. I want to be able to browse and buy DVDs not POP figurines!

Reply from hmv (UK) - Nottingham

Reply from hmv (UK) - Nottingham
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