I still like buying records and my local hmv have a good choice and if they haven't got what I want I can order and pick it up from there.
Company replied
Location
Switch locationUnit 23, Ropewalk Shopping Centre, CV11 5TZ Nuneaton, GB
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See what reviewers are saying
I went in to store in nuneaton on a casual 'I wonder if they have' basis. Turns out they didn't have what I saw and desired but an assistance, Clare I believe, took my on an Internet journey there and... See more
Company replied
Items were ordered using click and collect, all items arrived on time, safely and securely. Staff at Nuneaton branch very nice, would definitely use this process and this store again for future purcha... See more
Company replied
Staff were really helpful when I called in to check vinyl availability. Ordered me the album to collect from store on the day of release. Order went through smoothly and album was available on the spe... See more
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Company details
- #46 of 61 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Nuneaton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 23, Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, United Kingdom
4.8
Excellent
156 reviews
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Disappointing Order Experience
I preordered a limited edition 4k click and collect, thinking it would be set aside for me, and because I didn't want to risk damage by post, but it was posted to my local branch anyway. I'd may as well have had it posted to my house, and may have had it early, like many other lucky people.
I had to wait until the morning of release, and put up with the most miserable person serving me.
Don't think he is a morning person!
Not the best experience with HMV, again!
6 May 2024
Reply from hmv (UK) - Nuneaton
Hi,
Thanks for taking the time to bring your recent experience to our attention. We are sorry to hear of your experience in our Nuneaton store and for any confusion in regards to our Click & Collect orders. We can confirm that these orders are shipped from our Warehouse to the store of your choosing for collection - we treat in-store stock and 'online' stock separately. We hope this helps clear any confusion up.
In regards to your experience in our Nuneaton store, we pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this experience fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Good customer service
The lady on the other end of the phone was very helpful to me when she arranged for me to exchange the faulty item at Nuneaton.
30 April 2024
Reply from hmv (UK) - Nuneaton
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never disappointed at hmv
Never disappointed at hmv. Always get what I go in for and if not in stock easy and quick to order on line. Staff always friendly, efficient and helpful. Thank you. Julie
17 April 2024
Reply from hmv (UK) - Nuneaton
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Nuneaton
Hi Lyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful and very polite…
Staff really helpful and very polite when I needed something I can't find
if they don't have it they have ordered it for me
13 March 2024
Reply from hmv (UK) - Nuneaton
Hi Mrs Pratt
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Treacle Town hmv brilliant service
Popped in to purchase a particular CD, the store was able to order it,
Collected it a few days latter, extremely efficient staff member.
Always liked hmv.
16 February 2024
Reply from hmv (UK) - Nuneaton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely clean well laid out shop with…
Lovely clean well laid out shop with friendly helpful efficient staff who promptly processed my in-store online collection
8 February 2024
Reply from hmv (UK) - Nuneaton
Hi Peter
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In shop experience made me order
In shop experience made me order, length of delivery made me think should have gone amazon
8 February 2024
Reply from hmv (UK) - Nuneaton
Hi Delores,
Thank you for taking the time to leave us a review. We appreciate receiving all kinds of feedback from our customers and will do our best to earn that last star from you next time.
Thank you
in and out in minutes
i picked up my album and was in and out of your nuneaton store in minutes.
24 January 2024
Reply from hmv (UK) - Nuneaton
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Magnum here comes the rain
Great service got the vinyl and cds almost straight away, will definitely use hmv again
24 January 2024
Reply from hmv (UK) - Nuneaton
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sound 100% satisfied would definitely…
Sound 100% satisfied would definitely recommend hmv than buying off anyone else least you know that everything is 100%
11 January 2024
Reply from hmv (UK) - Nuneaton
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The lady who served me was very helpful…
The lady who served me was very helpful in nuneaton store
7 January 2024
Reply from hmv (UK) - Nuneaton
Hello Samantha,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love hmv because if I can’t find a…
I love hmv because if I can’t find a item in store I can get it online and have it delivered to store and it’s fast delivery has well
2 January 2024
Reply from hmv (UK) - Nuneaton
Hi Katie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
my new CD
The staff were knowledgeable about there products, helpful, pleasant and my CzD arrived when they said it would a big thank you
27 December 2023
Reply from hmv (UK) - Nuneaton
Hi Roy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Nuneaton
Hi Jo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great to go into a real music store
Just picked up a Christmas present from Nuneaton store and it's always great to physically go into a music shop. The young lady who served me was efficient, extremely friendly and helpful .... three great reasons to visit!!!
18 December 2023
Reply from hmv (UK) - Nuneaton
Hi Gareth
Thank you for leaving a 5 star review for hmv Nuneaton!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Nuneaton
Hi Ewa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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