Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... See more
Company replied
Location
Switch location18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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See what reviewers are saying
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient servi... See more
Company replied
I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
Company replied
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... See more
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Redditch
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, United Kingdom
4.7
Excellent
171 reviews
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Brought a record player for my daughter…
Brought a record player for my daughter and she absolutely loves it. It's stylish and sounds great.
12 January 2026
Reply from hmv (UK) - Redditch
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Did not have what i wanted in store, so ordered it for me and phoned when ready to pick up. Excellent service.
30 December 2025
Reply from hmv (UK) - Redditch
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant website and great value
Brilliant website and great value, fast delivery 100%
29 September 2025
Reply from hmv (UK) - Redditch
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over the year (2025) I have goten A lot…
Over the year (2025) I have goten A lot of Blu-Ray's and Album's. The shop I go to has be A big help to me.
25 December 2025
Reply from hmv (UK) - Redditch
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Redditch
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived on time.
14 December 2025
Reply from hmv (UK) - Redditch
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant and helpful staff
Pleasant and helpful staff. Dealt with my visit efficiently and professionally
15 December 2025
Reply from hmv (UK) - Redditch
Hi mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Took a few days from placing order
Took a few days from placing order. Specially for click and collect. Young lady who served me was lovely though in Redditch store. Products in really sturdy cardboard so vinyls were well protected.
4 December 2025
Reply from hmv (UK) - Redditch
Hi Caron
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good quality ordered and delivered…
Good quality ordered and delivered quickly. Customer service very good.
3 December 2025
Reply from hmv (UK) - Redditch
Hi C Grosvenor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Ordered online collected on store no…
Ordered online collected on store no hassle really easy and staff so pleasant
3 December 2025
Reply from hmv (UK) - Redditch
Hi Lynne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff always friendly and helpful each…
Staff always friendly and helpful each time we go in. Thanks again
1 December 2025
Reply from hmv (UK) - Redditch
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
25 November 2025
Reply from hmv (UK) - Redditch
Hi JON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Redditch
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service and very friendly
25 November 2025
Reply from hmv (UK) - Redditch
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Ordered a dvd on Friday 31st October…
Ordered a dvd on Friday 31st October instore and it was delivered the next day through the post. It was probably less than 24 hours . The staff were very helpful. Thank you. Couldn't ask for more.
7 November 2025
Reply from hmv (UK) - Redditch
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Redditch
Hello Diane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Redditch
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service overall
Good service overall, but couldn’t understand why split order into deliveries for only 4 items of the same thing
14 October 2025
Reply from hmv (UK) - Redditch
Hello
Thanks for leaving us a review.
We're glad to hear that you were pleased with the service. We will usually split orders depending on an items availability and the packaging required.
We hope you enjoy your purchase.
HMV CD
Easy to order in store. Informed through all stages of despatch and delivered intact and within stated time and date
12 October 2025
Reply from hmv (UK) - Redditch
Hello Chris,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent all round service which l…
Excellent all round service which l think is getting wicker on the delivery font. Well done and Thank You
1 October 2025
Reply from hmv (UK) - Redditch
Hi Adrian,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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