Easy to navigate site. Excellent selection of products at fair prices. Love the click and collect option. The Meadowhall staff were really friendly and knowledgeable.
Company replied
Location
Switch locationUnit 4, The Arcade, Meadowhall, S9 1EH Sheffield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from Mark when ordering a CD to click and collect from store. Friendly and helpful. Speedy dispatch of order. Being able to collect my order from store soon after dispatch. Excell... See more
Company replied
The DVDs arrived earlier than expected, which was a pleasant surprise and all the discs were in great condition. The cashier who served me was very friendly and helpful in finding what I was looking... See more
Company replied
Easy to order online, competitive pricing, chose pickup from Meadowhall store. Gave 4 stars due to 1 of 2 packages only being given ( 2 items packed separately in over size boxes. I thought they were... See more
Company replied
Company details
- #49 of 63 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #3 of 4 best companies in DVD Shop
- #21 of 27 best companies in Record Shop
- #21 of 31 best companies in Home audio shop
- #12 of 26 best companies in T-shirt Shop
About hmv (UK) - Sheffield Meadowhall
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 4, The Arcade, Meadowhall, S9 1EH, Sheffield, United Kingdom
4.8
Excellent
372 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from hmv (UK) - Sheffield Meadowhall
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order / pre order service
Easy to order / pre order service and delivery excellent never had any problem. Would recommend.
1 December 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordered online for click & collect. All very smooth, no issues. Advised when was ready in store to collect. Staff in store all friendly, spoke to a couple of them at the till, very helpful and efficient.
19 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jodie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jenth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In store collection
Staff were friendly and efficient when I picked up my online order
25 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Ordered a cd in store
Ordered a cd in store, the lady was very helpful and efficient.I received the order within the week
24 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Bev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Reply from hmv (UK) - Sheffield Meadowhall
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item we ordered and paid for in…
The item we ordered and paid for in store and was told would be delivered within a few days didnt arrive for a month. After 4 weeks of emails saying it was out of stock i cancelled it and then the next day it was dispatched.
12 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Shelley
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Great customer service
Thanks guys, it's nice to get some good customer service these days. Dale on the shop floor was great in helping us choose which record player to purchase for our son. Joanne on the till was also very nice.
15 November 2025
Unprompted review
Reply from hmv (UK) - Sheffield Meadowhall
Hi Oliver,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service!
First of all, I live outside the UK and I was amazed and just a little thrilled that I could get what I wanted delivered! 10/10 to HMV for that!
Secondly, the order was despatched within 24/48 hours, it was trackable and I was kept up to date at all stages. When it arrived, it was well-packed (something I was a lttle concerned about given it was a vinyl record) and delivered in perfect condition, or it looks like it is; as it's a Christmas present and sealed in polythen, I won't know until after then. Fingers crossed!
13 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
HI,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The CD I wanted wasn't instore
The CD I wanted wasn't instore, but the staff member was very engaging and helpful. He ordered it for me. It arrived in 2 days and I collected from the store, which was also straightforward.
5 November 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Julia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No issues.
I've never made a pickup purchase before but since I had no issues at all, I'm happy to say I've ordered something else to pickup.
21 September 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Jamie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick and efficient collection
quick and efficient collection, polite staff, faultless
29 October 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Phil,
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly helpful staff
27 October 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi Sharron
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Sheffield Meadowhall
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Sheffield Meadowhall
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivered on time great job
13 October 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hello Website
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered CD's and signing by Perrie…
Ordered CD's and signing by Perrie Edwards at Meadowhall Shopping Centre in Sheffield. When arrived very well organized and due to my son having special needs they prioritized their signings .
Very good and compassionate event.
28 September 2025
Reply from hmv (UK) - Sheffield Meadowhall
Hi graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.