I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... See more
Company replied
Location
Switch location134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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See what reviewers are saying
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... See more
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Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... See more
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Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... See more
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Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Southend
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
134 - 146 High Street, SS1 1JX, Southend-on-Sea, United Kingdom
4.7
Excellent
230 reviews
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Well packaged
Well packaged. Quick delivery to store. The vinyl was in perfect condition. Very helpful till person (think his name was Henry)
16 July 2024
Reply from hmv (UK) - Southend
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have previously filled in a review
I have previously filled in a review .I gave the team there the best review possible.At High St. Southend on sea ,Essex.The service was excellent.
4 July 2024
Reply from hmv (UK) - Southend
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southend
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southend
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They had what I wanted
26 June 2024
Reply from hmv (UK) - Southend
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Went in to exchange some vinyl we…
Went in to exchange some vinyl we bought online and the lady was very helpful and explained how we could do it 😬
29 June 2024
Reply from hmv (UK) - Southend
Hello Kelly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Southend
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item in perfect condition and arrived…
Item in perfect condition and arrived promptly. Staff at Southend store are always helpful and polite.
16 June 2024
Reply from hmv (UK) - Southend
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Friendly, helpful staff, my order arrived quickly, well packaged and in excellent condition.
16 June 2024
Reply from hmv (UK) - Southend
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Freshly pleasant experience!
My shopping experience was a so nice! The lady who served me was kind and extremely helpful. Thank you!
15 June 2024
Reply from hmv (UK) - Southend
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Love HMV last dvd shop going
Love HMV last dvd shop going. Always find what I’m looking for and help staff. Thank you
10 June 2024
Reply from hmv (UK) - Southend
Hello Clare
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Friendly helpful staff to disabled customer…
Friendly helpful staff helped my learning disabled sister place an order for delivery.
She was so pleased and the item arrived on time and in good condition!
Thank you!
5 June 2024
Reply from hmv (UK) - Southend
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
brilliant & friendly service by Chloe
3 June 2024
Reply from hmv (UK) - Southend
Hi Jeanette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southend
Hello Ann
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I went into your Southend branch and…
I went into your Southend branch and was served by a young gentleman called Shea. So helpful and professional, a pleasure to be served by someone who is so knowledgeable. We need more people like this young man working in retail. 10/10.
26 May 2024
Reply from hmv (UK) - Southend
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southend
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Southend
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store Visit
I went to my local HMV in Southend for several items. I found the store well set out and easy to navigate. There was one item I could not find so asked a member of staff who helped me try to find it. Unfortunately it was out of stock but the young lady offered to check stock and order the item to store for me. Staff were extremely polite and helpful. Amazing.
5 May 2024
Reply from hmv (UK) - Southend
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice Friendly Staff
6 May 2024
Reply from hmv (UK) - Southend
Hello Frank
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Southend store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Southend
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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