Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... See more
Company replied
Location
Switch locationUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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A happy and helpful staff member helped me by checking the product and ordering it to be delivered to me. This was easy and stress free. I felt pleased to support a high street store rather than using... See more
Company replied
The staff were great I just felt I could have been refunded on my 1st visit rather than having to wait until my order came. I purchased the cd in store almost 2 weeks ago!
Company replied
Always a great experience in my local Stirling store. Staff are helpful, friendly, easy going and polite and if I can't find what I'm looking for they'll order it in.
Company replied
Company details
- #48 of 60 best companies in Music shop
- #11 of 19 best companies in CD Shop
- #3 of 5 best companies in DVD Shop
- #19 of 25 best companies in Record Shop
- #23 of 33 best companies in Home audio shop
- #16 of 27 best companies in T-shirt Shop
About hmv (UK) - Stirling
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, United Kingdom
4.8
Excellent
160 reviews
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Reply from hmv (UK) - Stirling
Hi Michael
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always helpful and friendly as if they…
Always helpful and friendly as if they were glad to see you.
30 April 2026
Reply from hmv (UK) - Stirling
Hi Tony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Supporting a high street store
A happy and helpful staff member helped me by checking the product and ordering it to be delivered to me. This was easy and stress free. I felt pleased to support a high street store rather than using Amazon.
26 February 2026
Reply from hmv (UK) - Stirling
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Highly recommended…
The ordering was easy through the website. The click and collect order arrived promptly 2 days later and the person who served me was incredibly friendly and complimented my musical taste. Overall a great experience and I would definitely recommend HMV click and collect service!
2 April 2026
Reply from hmv (UK) - Stirling
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stirling
Hi Amelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Excellent service. Speedy delivery to store. Friendly and helpful staff.
31 March 2026
Reply from hmv (UK) - Stirling
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a great experience in my local…
Always a great experience in my local Stirling store. Staff are helpful, friendly, easy going and polite and if I can't find what I'm looking for they'll order it in.
14 March 2026
Unprompted review
Reply from hmv (UK) - Stirling
Hi Faye
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy Ordering & Good service
Helpful staff , prompt and reliable delivery. No hassle pick up from shop.
Excellent service.
6 March 2026
Reply from hmv (UK) - Stirling
Hi Joan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good stuff
First time using click & collect - no problems. Easy to order, easy to pick up. (I only used it because a CD was cheaper on the website than the store, which is odd). Staff in Stirling are always helpful and friendly, which encourages me to keep going back.
23 February 2026
Reply from hmv (UK) - Stirling
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi Millie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff at Sterling are 10 out of 10
The staff are 10 out of 10. They are very helpful very kind and patient. Take the time that it needs to inquire about orders and deliveries. I couldn't be more happy with the experience at this location.
6 February 2026
Reply from hmv (UK) - Stirling
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stirling
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order and quick to arrive.
23 January 2026
Reply from hmv (UK) - Stirling
Hello Sue,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff in store where great help when I…
Staff in store where great help when I couldn’t find what I wanted in store, they ordered everything I wanted while in store to my home so I didn’t have to do a thing.
20 January 2026
Reply from hmv (UK) - Stirling
Hi CL
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
service
Got HMV vouchers for Christmas. Ordered CD's through your Stirling shop. Staff member was courteous and helpful.
17 January 2026
Reply from hmv (UK) - Stirling
Hi Raymond,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff in store very helpful and…
Staff in store very helpful and knowledgeable. Item ordered promptly and quality of product good.
7 January 2026
Reply from hmv (UK) - Stirling
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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