Ordered. Item arrived. Collected from Stockport store staff member was friendly and it was easy. Only minor issues were with the website but nothing major. The delivery and service were excellent
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Location
Switch location51 / 53 Merseyway, SK1 1PW Stockport, GB
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See what reviewers are saying
Love this store, been going for years. Hate ordering online, when I couldn't find what I wanted the assistant Martin offered to deal with it. He found all 4 movies and had them sent to my address. It... See more
Company replied
I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arriv... See more
Company replied
It is so much easier ordering a specific CD or DVD online and being able to collect from the Local HMV Store. Plus there is no added finance. The staff are always professional, courteous and polite
Company replied
Company details
- #46 of 61 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Stockport
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
51 / 53 Merseyway, SK1 1PW, Stockport, United Kingdom
4.7
Excellent
276 reviews
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Reply from hmv (UK) - Stockport
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service
Ordered. Item arrived. Collected from Stockport store staff member was friendly and it was easy. Only minor issues were with the website but nothing major. The delivery and service were excellent
26 June 2026
Reply from hmv (UK) - Stockport
Hello LIAM
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Not wheelchair friendly
Click and Collect is upstairs and staff won't bring your item down if you can't use the stairs, so you have to go out of the shop and use the shopping centre lift to get to the upstairs door. Fine, except that door is kept locked. No one downstairs let the upstairs staff know I was there, so I had to knock for several minutes. When the staff member opened the door, he seemed annoyed with me for being there when he wasn't warned. I asked why they didn't have a bell - apparently people would ring it too much. Right. Good to know how highly HMV values accessibility. I won't be shopping there again.
20 June 2026
Reply from hmv (UK) - Stockport
Hello,
Thank you for your feedback, and for making us aware of your experience.
We were sorry to hear of your disappointment following your recent visit to our hmv Stockport store.
Please be advised that for customers who may be unable to access the upper floor, staff in store on the lower floor will always be available to retrieve items upon request. We would therefore recommend making yourself known to staff downstairs who will be happy to help.
We would like to assure you that we have forwarded your comments regarding access via the upstairs door to the store manager who will review your suggestions, but certainly would like to apologise again for the inconvenience this caused during your visit.
Love this store
Love this store, been going for years. Hate ordering online, when I couldn't find what I wanted the assistant Martin offered to deal with it. He found all 4 movies and had them sent to my address. It was so simple, stress free and so convenient.
Martin was super friendly and helpful.
6 June 2026
Reply from hmv (UK) - Stockport
Hello Julie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hello Frank
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service
Super quick fast delivery
Click and collect service amazing
Friendly staff
All round fab experience
Thank you
15 June 2026
Reply from hmv (UK) - Stockport
Hi gemma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collecting from Local HMV Store...
It is so much easier ordering a specific CD or DVD online and being able to collect from the Local HMV Store. Plus there is no added finance. The staff are always professional, courteous and polite
3 June 2026
Reply from hmv (UK) - Stockport
Hi Pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stockport
Hello Keith
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent choice and customer service
I pop into the Stockport store regularly and always find great DVDs! I especially love the foreign film section. I ordered a lovely film featuring Terence Stamp’s singing in ‘Song for Marion’ - arrived within 2 days! 🤗
22 May 2026
Reply from hmv (UK) - Stockport
Hi Cynthia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stockport
Hi Mr Hanson
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great… but
When I bought 3 for 66 they had the 66 pending but took the money separately too. Couldn’t afford the bus so got put on Andy burnhams watch list. Sorted now and albums were fine but still inconvenient
12 May 2026
Reply from hmv (UK) - Stockport
Hi Will,
Thank you for your feedback.
For all orders placed via card the total will be authorised upon purchase and each amount withdrawn as the items are dispatched. Your bank should clear the pending transaction once the funds have been taken.
We're glad to hear this has now been sorted, but please accept our apologies as a result of the payment process.
Reply from hmv (UK) - Stockport
Hi deb
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Mavericks.
Collected The Mavericks En Espanol double LP on Friday & all good no dinks or creases to sleeve etc so a happy bunny.
1 May 2026
Reply from hmv (UK) - Stockport
Hi Christopher
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
item arrived on time as advertised.
21 April 2026
Reply from hmv (UK) - Stockport
Hello ANDREW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Stockport
Hello Francis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to order excellent service
It was so easy ordering the new concert film dvd and cd from Bring Me The Horizon.
The email communication was really good I knew when it had been despatched and when I could collect.
The staff were very helpful.
15 April 2026
Reply from hmv (UK) - Stockport
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Album CD delivery
Great delivery service at reasonable price.
Very helpful staff in store.
14 April 2026
Reply from hmv (UK) - Stockport
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pleasant
Pleasant, polite helpful staff. Ease of ordering and kept up to date by email. Picked dvd up on date given when purchased.
8 April 2026
Reply from hmv (UK) - Stockport
Hi Frances
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre-booked 4K UHD was delivered on time…
Pre-booked 4K UHD was delivered on time with perfect condition. The packing was reasonably strong.
2 April 2026
Reply from hmv (UK) - Stockport
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy
Put an order in online, then they sent me an email when it was ready to collect.Quick and easy.
26 March 2026
Reply from hmv (UK) - Stockport
Hi Velma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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