Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
Company replied
Location
Switch location110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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See what reviewers are saying
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more
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Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... See more
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I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... See more
Company replied
Company details
- #45 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 32 best companies in Home audio shop
- #13 of 26 best companies in T-shirt Shop
About hmv (UK) - Uxbridge
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom
4.7
Excellent
146 reviews
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This company invites their customers to review, whether positive or negative
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I love this store so much
I love this store so much
HMV is the main reason I'm a Blu Ray Collecter because of their ongoing deals which I love and their new releases to their friendly helpful staff
24 July 2025
Reply from hmv (UK) - Uxbridge
Hi Shane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great staff at uxbridge branch ,very…
great staff at uxbridge branch ,very helpful ,had no trouble when i couldn't find the item i was after, the young man looked it up and said they could order it and it would be delivered to me ,so i am giving uxbridge 5 stars
1 July 2025
Reply from hmv (UK) - Uxbridge
Hello Kim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was very happy with the service I…
I was very happy with the service I received from hmv Uxbridge the staff are always friendly and helpful.
29 June 2025
Reply from hmv (UK) - Uxbridge
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service
Very good service. The items arrived on time & without any problems or damage. Well done.👍🏻
13 June 2025
Reply from hmv (UK) - Uxbridge
Hi Baljinder
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Uxbridge
Hi Sebastian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Uxbridge
Hello frank
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Uxbridge
Hi Denyse
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Turntable order and friendly staff
I ordered a Pro-Ject E1 turntable to be delivered to my local HMV store. Staff were really friendly and approachable. The turntable arrived promptly and in good condition. Would have liked more info on setting the equipment up for use with headphones (eg needing a separate pre-amp), but that was my lack of prior knowledge rather than the staff's fault, and when I went back for advice it was given in a way that even a non-techy person like myself could understand. Very impressed.
14 May 2025
Reply from hmv (UK) - Uxbridge
Hello Paul
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
FBI dvd
Had exactly what I wanted arrived at my chosen store in good time staff were very polite and helpful
8 May 2025
Reply from hmv (UK) - Uxbridge
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Uxbridge
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good Service
Helpful assistants checked what dvd I wanted was available ordered it & I received my order in a few days when I collected it.
Many thanks
26 February 2025
Reply from hmv (UK) - Uxbridge
Hi Joy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent click & collect service
Keep you updated via email and collection is very convenient and easy
14 February 2025
Reply from hmv (UK) - Uxbridge
Hi F
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order nice quick delivery
Easy to order nice quick delivery. Record was packaged well
11 February 2025
Reply from hmv (UK) - Uxbridge
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young lady was very helpful and…
The young lady was very helpful and patient with me. I'm 76 years old and not very with it!
29 January 2025
Reply from hmv (UK) - Uxbridge
Hi Howard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because the staff in the Uxbridge…
Because the staff in the Uxbridge branch are very helpful when I ask them to find out when blue ray dvds are coming in
25 January 2025
Reply from hmv (UK) - Uxbridge
Hi Michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Uxbridge store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good selection and helpful staff.
4 January 2025
Unprompted review
Reply from hmv (UK) - Uxbridge
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Store!
Good service, no waiting time. Had my order ready and the team were very helpful.
20 December 2024
Reply from hmv (UK) - Uxbridge
Hi Jags
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The click and collect service was quick…
The click and collect service was quick and efficient, and the young man who served me was very pleasant and helpful.
20 December 2024
Reply from hmv (UK) - Uxbridge
Hi Barb
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic customer service from Charlie!!
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store) before I took it away. Charlie unpacked it, plugged it all together popped some vinyl on it, then re-packed and boxed it all up again, all with a smile and a "that's no trouble at all" attitude....fantastic experience, thank you!!
3 December 2024
Unprompted review
Reply from hmv (UK) - Uxbridge
Hi Mark
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your recent visit to hmv Uxbridge.
See you soon :-)
Great in store collection service
Very easy collection. Did not have to wait for my package. It was well packaged too so no damage to the actual product.
28 November 2024
Reply from hmv (UK) - Uxbridge
Hi Vanessa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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