My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????
Company replied
Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
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Company details
- #47 of 60 best companies in Music shop
- #10 of 18 best companies in CD Shop
- #2 of 4 best companies in DVD Shop
- #19 of 26 best companies in Record Shop
- #22 of 31 best companies in Home audio shop
- #13 of 27 best companies in T-shirt Shop
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
280 reviews
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My order has not arrived im very…
My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????
4 June 2026
Reply from hmv (UK) - Wolverhampton
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
All ways helpful and friendly staff.
26 May 2026
Reply from hmv (UK) - Wolverhampton
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick to order,came in a few days,click…
Quick to order,came in a few days,click n collect brilliant, will order more when needed
17 May 2026
Reply from hmv (UK) - Wolverhampton
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Wolverhampton
The staff at Wolverhampton HMV are always friendly, helpful and knowledgeable. It is a pleasure buying from there
18 May 2026
Reply from hmv (UK) - Wolverhampton
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The disks were delivered to my local…
The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly.
The staff have a lot of Anime knowledge and were quick to suggest other possible purchases
9 May 2026
Reply from hmv (UK) - Wolverhampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Over a week after I ordered the CD and…
Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !
4 May 2026
Reply from hmv (UK) - Wolverhampton
Hi Keith
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.
First class service ordered what I…
First class service ordered what I wanted. Delivery came two days later
28 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Betty,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never had a problem even with hmv…
Never had a problem even with hmv wolverhampton thank u
22 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Sarnjit,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was easy to find & order what I was…
Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.
20 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.
15 April 2026
Reply from hmv (UK) - Wolverhampton
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keeping us in touch
Delay with delivery but kept us informed
Unusual to say the least
Thank you.
14 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They took my order and email
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly
11 April 2026
Reply from hmv (UK) - Wolverhampton
Hello Robert,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
No problems with HMV
No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent
7 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Made even better by being a lot cheaper than the Queen Website.
31 March 2026
Reply from hmv (UK) - Wolverhampton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found exactly what I wanted on the…
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.
2 April 2026
Reply from hmv (UK) - Wolverhampton
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!
30 March 2026
Reply from hmv (UK) - Wolverhampton
Hello Esteban
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wolverhampton
Hello, thank you for leaving us a review.
We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
Friendly staff
Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.
12 March 2026
Reply from hmv (UK) - Wolverhampton
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hello Maxine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd came super quick and what I asked for
7 March 2026
Reply from hmv (UK) - Wolverhampton
Hello Carole,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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