Very quick shipment of the merch, and the goods where in perfect conditions!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I really like: The shop. It's easy to use and there are a lot of good prices. The communication is solid - they reply in good time to questions. *I'm not sure about their AI bot usage - t... See more
Easy to order and Quick delivery 👍🏽 And products are as expected.
Information given on the phone was excellent and product delivered on time without any problems
Company details
Information provided by various external sources
One of the most biggest hockey online stock for ice hockey, inline hockey and sportswear. Cheap prices from the leading companys like Warrior, Bauer, Under Armour, CCM, Instrike and many more products for Icehockey and Equipment
Contact info
Rendsburger Strasse 14, 30659, Hannover, Germany
- 00495115429090
- info@hockeyoffice.com
- www.hockeyoffice.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick,size ok.
6 January 2025
Item as expected, on time.
Delivery on time. The tracking of the shipment was perfect.
The item came perfectly packaged and it was as expected.
I'll recommend to buy through your web.
27 December 2024
Correct and quick delivery
Everything as per order and relative quick delivery despite end of year holiday period.
27 December 2024
Good stuff
I bought it for skiing because last year I fell and I broke my shoulder, this thing is great, specially for shoulders protection, your chest and back will be safe too.
Good stuff
28 November 2024
Honest prices and convenient delivery…
Honest prices and convenient delivery time (shipping took 4 working days)
27 November 2024
First time ordering.
The person I talked to was direct and helpful. I was inquiring about my order that was only partially fulfilled and marked as fully delivered by the service they used. The missing box was delivered the next business day, as it was confirmed by the customer service representative. In total order was fulfilled in 5-6 business days.
Thank you.
26 November 2024
Good quality - DHL questionable
Order great (actually I also had the impression they sensed the urgency I have), material super...but shipping (DHL) was way later than expected, maybe due to holiday?
29 October 2024
Everything went fine and fast!
4 October 2024
Very bad return policy
Very bad return policy. They send huge parcels d if you want to return them the shipping is always the buyer's responsibility. Beware of buying from them if you are not absolutely sure of what you have bought.
30 September 2024
Reply from Hockeyoffice No.1 Hockeyshop
Thank you for your feedback. We are sorry to hear that you are not satisfied with our shipping process. We ship our bags in larger packages to ensure they arrive well protected. Return shipping costs are the responsibility of the buyer, which is written all over our site.
Customer service is available for further questions
Very kind
Very kind
Speed
I asked last minute to change référence of article. Quick communication.
I recommand
1 October 2024
Super fast delivery
Super fast delivery, cheap, product delivered smoothly. Only thing is that they pickup the wrong address. I had to reach out to the local post company and sort this out. Beyond that, everything was perfect.
12 August 2024
fast delivery hope do business again
12 August 2024
The products arrived on the planned…
The products arrived on the planned date, perfectly in order.
10 July 2024
produits conformes, livraison rapide
the site is a little basic but still very easy to use. Once the order is placed, the delivery time is fairly short and the material received is compliant. Overall, I'd recommend this site.
3 June 2024
Ice hockey skates
Second pair of skates purchased. Excellent experience. Fast and accurate shipping. A discount on shipping costs would make hockeyoffice even more inviting.
5 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.