Hockeyoffice No.1 Hockeyshop Reviews 

1,366
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast shipping services and the great prices offered across various items. Shoppers regularly note that products arrive in perfect condition, matching their initial expectations precisely. Buyers often point out that the online shopping platform is very easy to use and provides helpful details. Some reviewers were not happy with delivery delays, noting that certain orders took over a week or even a full month to arrive. A few consumers also experienced frustration when parcels were delayed in transit or lacked proper tracking updates. Despite these occasional shipping setbacks, most individuals remain satisfied with their overall purchasing journey.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast shipping times and orders... See more

Product

Customers consistently note positive experiences with product quality, reporting that items arrive as... See more

Price

Consumers find price to be very positive, frequently highlighting great and affordable prices alongside fast... See more

Order

People report ambiguous experiences with order processes, as opinions are divided. Some consumers praise how... See more

Quality

Reviewers highlight positive aspects of quality, noting that products arrive just as expected. Consumers also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What I really like: The shop. It's easy to use and there are a lot of good prices. The communication is solid - they reply in good time to questions. *I'm not sure about their AI bot usage - t... See more

Rated 5 out of 5 stars

Easy to order and Quick delivery 👍🏽 And products are as expected.

Rated 5 out of 5 stars

Information given on the phone was excellent and product delivered on time without any problems


Company details

  1. Winter sport shop
  2. Exercise Equipment Shop

Information provided by various external sources

One of the most biggest hockey online stock for ice hockey, inline hockey and sportswear. Cheap prices from the leading companys like Warrior, Bauer, Under Armour, CCM, Instrike and many more products for Icehockey and Equipment


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,366)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service and good products!

They are really client service oriented.
They have been very efficient in the delivery and the products are really safely delivered in 2 days.
As I made a mistake on the size I had the pair returned and got two days later the delivery.
Thank you for your efficiency and smooth communication.
I recommend HockeyOffice.

30 March 2023
Rated 3 out of 5 stars

Didn't sent the ordered item

Didn't sent the ordered item. But a lesser item, did not inform me. Now hoping for a refund. Both items were in stock when I ordered.

27 April 2023
Hockeyoffice No.1 Hockeyshop logo

Reply from Hockeyoffice No.1 Hockeyshop

Dear Sir or Madam,

Thank you for your review.

We kindly ask you to contact our customer service in order to process your request as soon as possible.

Rated 5 out of 5 stars

Great experience

Great experience, the only site that sells the wide version of ccm tacks, good price, perfect shipping

23 March 2023
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Reply from Hockeyoffice No.1 Hockeyshop

Dear Sir or Madam,

Thank you very much for your review.

Rated 5 out of 5 stars

Excellent store

Very good shop that ships quickly everywhere in Europe. Very good price and large choice of gear.

29 March 2023
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Reply from Hockeyoffice No.1 Hockeyshop

Dear Sir or Madam,

Thank you very much for your review.

Rated 5 out of 5 stars

fast and easy

fast delivery, infos about the shipping and steps

29 March 2023
Hockeyoffice No.1 Hockeyshop logo

Reply from Hockeyoffice No.1 Hockeyshop

Dear Sir or Madam,

Thank you very much for your review.

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