Hodders Solicitors Reviews 

550
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Don't waste your time or money with this group of unprofessionals. No pierda su tiempo o dinero con este grupo de inprofesionales. They merged with Taylor-Rose, they are the same team. They are... See more

Rated 5 out of 5 stars

Sale of Property Hodders acted on our behalf for the sale of our property. Quick and efficient communication by email, phone and set up meetings in MS teams when needed. Worked with the estate agen... See more

Rated 5 out of 5 stars

Our experience with Hodder's Law has been amazing. They helped us recover our property... to feel free inside our home again. When challenges come near it's important to have professionals around you... See more

Rated 5 out of 5 stars

I am very pleased with how my case was assessed from the beginning by RJay. He is very knowledgeable and accommodating. However, the client care team got the purchase price wrong and was a bit slow to... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

Complete legal service with dedicated legal advisers for all your Business, Personal and Property needs. We have been provisional exert legal advice for 150 years, so you know you can trust us. We have dedicated solicitors providing expert legal advice in their dedicated areas. We deliver our professional legal advice through the internet, online and via our multiple offices in Battersea, Brixton, Harrow, Park Royal, Mayfair and Wembley.


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3.1

Average

TrustScore 3 out of 5

550 reviews

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3.1

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Rated 1 out of 5 stars

Avoid like the plague

Communication is non existent, completely unreachable on the day due to exchange and single handedly destroyed the chain. Give out poor advice and refuse to speak to anybody. Whatever theyre charging you is too much.

20 August 2022
Unprompted review
Rated 1 out of 5 stars

Shame you have to give one star!

Please save yourself a lot of stress and DO NOT GO WITH HODDERS. The absolute worst organisation I've had the misfortune of dealing with. The person initially assigned to my case left. No one told me, heck, no one even knew! When I called reception, of the 2 out of 50 calls that were answered, my calls were transferred to that persons' line, emails were not bouncing back but obviously, no response. After A LOT of harassing, my case was finally passed on to someone else. Huzzah I thought, all just a big misunderstanding, had a phone call with the new lead and thought all would be well. How wrong I was...
That phone call, in which I was given faith and paid my deposit, was the last communication I had. I'm about to lose the incredibly straightforward no chain house I want to buy because you CANNOT speak to anyone. You cannot get an email returned. You cannot get a response through their own online system. They seem to leave the phone off the hook to avoid speaking to anyone, despite having many numbers to call.

I'm incredibly sad that it's turning out like this. Please, for your own sanity, choose another firm.

19 August 2022
Unprompted review
Rated 1 out of 5 stars

Disgrace

Disgrace. This practice should be shut down. They will take you on as a client very quickly and will process your case very slowly. They will not return my emails, acknowledge my complaints, return phone calls or letters. They wing it. There is no complaint procedure even though there is a complaint director. They took 12 months to transfer a property into another name. They have taken almost 2 years to deal with a probate. They make the bereavement process incredibly painful and stressful rather than setting you at ease. STAY WELL CLEAR and go somewhere else. You have been warned.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, responsive staff. Good online system for keeping track of progress. Highly recommended. Thank you to Sherine, Afeef and the rest of the team.

4 August 2022
Unprompted review
Rated 1 out of 5 stars

Rude presale service

Who ever called to follow up on the quote was incredibility rude, if that's the level of service before you even engage your clients, you just ensure one will never use you.

29 July 2022
Unprompted review
Rated 5 out of 5 stars

I have been suggested my friend to use…

I have been suggested my friend to use Hodder's Law Solicitors and given me contact detail of Mr Len Arinze Anyanwu and he has provided very best recommendation according on my needs and he is very polite and very helpful person.
every time we call each other's he ready to guide me provide right direction.
Mr Len Arinze Anyanwu direct me to the senior solicitor Ms Carol Reimann, she provided outstanding service to me.
all in all, I am very grateful to Mr Len Arinze Anyanwu and Ms Carol Reimann.
Hodder's Law have got very best team to cover each area and ready to Help.

23 July 2022
Unprompted review
Rated 1 out of 5 stars

Why do we need to sign an indemnity to cover for the poor service and mistakes they have made

Unfortunately we inherited Hodders when Martin Smith & Co transferred files to them. We were given less then 24 hours to authorise this. Martin Smith & Co were instructed 09/10/2020 and here we are July 2022 and it looks like we will need indemnify Hodders before thy finalise the estate.

I too have had no response to my request for the complaints procedure.

My parents passed away August and September 2020 and I would like to grieve my parents and put an end to the worst period of my life.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Hodders solicitors

Hodders solicitors
I came cross with very best services, very helpful walking extra yards for you to get it over the line.
Senior Solicitor Ms Carol Reimann was outstanding service provider with very polite and most important she understands your needs she prepared well in my case.
She provided her full support with guidance.
All in all she is very best with full experience because I was stuck in and she played big helped me to achieved require documents to move forward in very sort deadline.
Hodders solicitors very happy experience with most team I involved.

16 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Bashini has been excellent when dealing with the purchase of my property. Took less than 4 weeks, super fast service, extremely responsive to emails within minutes and very helpful telephoning me to explain things regularly. Highly recommend!! Thanks so much ☺️

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Hodder service

I'm only halfway through the process of selling my flat and buying a new home, but Hodder are super quick at responding. Every time I send an email asking for information, I can count the seconds before I get a phone call from the lovely Clark giving me sound advice. Let's hope it continues in this same vein because I have been so impressed with their efficiency and friendly service. And good value to boot!

16 June 2022
Unprompted review
Rated 2 out of 5 stars

This firm is extremely poor at…

This firm is extremely poor at communication. They were supposed to handle my conveyancing for my purchase. It was constantly left to me to phone, email, chase and get them to do the work.

Now 4 months after exchange I am still waiting for Hodders to complete the change of leaseholder details for my property to inform the local authority. Hodders "took the money" and have not done the work. Nobody will give a straight answer.

I have phoned, emailed and chased and keep being told again and again it is the "Post-Sales Team". This lack of service has halted my plans to update my property as there is no record of my being the leaseholder due to Hodders not doing the work they have been paid for.

Spend more money for a firm that will do the job properly and one that understands what client communication is all about.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Great service for legal work in…

Great service for legal work in purchasing a house - in particular their solicitor Naureen. Good communication throughout the process and good suggestions along the way in purchasing a property.

20 May 2022
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service - No Communication …

Currently dealing with Carol at Hodders Law
Trying to purchase a property where neither party are in a chain. Sounds an easy task? Well so we thought too.

The Estate Agents are also trying to push things along, to no avail.

13 weeks since since the file was passed to Carol to deal with.

Nothing has moved along for 9 weeks.

Carol doesn’t reply to emails, take or return calls. On the one occasion we spoke with her she said she is very busy and will look at the file “when she can”.

Quite honestly the worst Customer Service we have received.
Absolutely no idea what is happening with our purchase

17 May 2022
Unprompted review

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