Holfordnutrition Reviews 

682
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often point out that placing orders through the platform is remarkably straightforward and simple. Purchasers are genuinely impressed by the rapid dispatch times and the effective, high quality supplements they receive. Buyers regularly highlight that shipments arrive securely packaged and well protected for transit. However, some reviewers noted issues with occasional website glitches when trying to complete online purchases. Some people were also dissatisfied with delivery delays or courier handling problems affecting their parcels. A few individuals additionally mentioned difficulties reaching customer support by phone when attempting to place orders.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the supplements are effective and of high... See more

Delivery service

Consumers find the delivery service to be very efficient and prompt, with many praising the fast shipping... See more

Quality

Clients share positive opinions on quality, highlighting excellent products and effective supplements.... See more

Service

People report positive experiences with service, highlighting a consistent consensus on reliability and... See more

Order

Customers had positive experiences with order, noting that the process is generally quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order, quick dispatch and receipt. Ordered the Brain Upgrade pack and, so far, very happy with purchase. I'm over the first hurdle in that the capsules are easy to swallow. A comfortable size... See more

Company replied

Rated 5 out of 5 stars

A great company with excellent customer service. I've been using Holford Connect for years to control my homocysteine levels - this is, as far as I now, the only single product on the market to do thi... See more

Company replied

Rated 5 out of 5 stars

Quality of the product. Swift delivery. My loved one suffers from treatment resistant schizophrenia. Just using the recommended daily allowance of no blush niacin and omega I can see a difference in a... See more

Company replied


Company details

  1. #135 of 274 best companies in Vitamin & Supplements Shop

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

682 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(682)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Holford direct …

The customer care team were really helpful in advising me about the product . The change has been noticeable in my general wellbeing after only three weeks of taking the 100%health pack of vitamins

30 July 2024
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Christine

Thank you for taking the time to leave a 5-star review. Your effort is greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service and you are finding the 100% Health Pack is really making a difference.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great products and speedy, cost effective delivery

I love the ‘get up and go’ shake. It leaves me feeling full and energised and is an important part of my daily health routine. The product is excellent quality and delivery was very cost effective and quick. Thank you.

21 August 2024
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Reply from Holfordnutrition

Good Afternoon Mrs Whittaker

Many thanks for leaving a five star review for our products and service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick, cost effective delivery.

We are delighted that Get Up and Go makes you feel full and energised for your day.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Always great product and I feel…

Always great product and I feel trustworthy

19 July 2024
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Reply from Holfordnutrition

Good Afternoon Amanda

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the product.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great products

Great products, easy to order and no delivery issues so far.

14 August 2024
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Reply from Holfordnutrition

Good Evening Briege

Many thanks for leaving a five star review for our products and delivery. We really appreciate you taking the time to do this and are glad you found the ordering process easy.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars
Holfordnutrition logo

Reply from Holfordnutrition

Good Evening Tracy

Many thanks for leaving a five star review for our delivery. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

Kind Regards

Customer Care
HOLFORDirect

Rated 4 out of 5 stars

A very good product

A very good product, and helpful staff. My only gripe, whilst acknowledging that the team is small and work part time, is the sometimes difficulty in communicating. There’s often a long delay in replying, and one of my questions was never answered (Food for the Brain). Having said that, it’s a great charity, and should be thoroughly supported and praised.

16 July 2024
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Reply from Holfordnutrition

Good Evening Julian

Many thanks for leaving a five star review for Patrick Holford supplements. We really appreciate you taking the time to do this.

We are quite separate to Food for the Brain which is a charitable organisation, for which Patrick Holford is Chair of the Scientific Advisory Board, with a focus on improving brain health.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

You can rely on Patrick Holford for not…

You can rely on Patrick Holford for not adding anything but the best in his supplements. I trust him.

9 August 2024
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Reply from Holfordnutrition

Good Evening Maureen

Many thanks for leaving a five star review for the reliability of Patrick Holford supplements. We really appreciate you taking the time to do this, and we are glad you are satisfied with our products.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Brilliant

Brilliant. Everything I asked for in stock. Desiatched the same day. Delivered the next day! So could ask for more? The only issue I did have was having to reset my password!! No idea why but I’m not brilliant with technology and could really have done without the stress of that!

31 July 2024
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Reply from Holfordnutrition

Good Afternoon Mrs Mitchell

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.

We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.

Sorry to hear that you had problems with your password. If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Once again, thank you for your support and we hope you continue to find benefit from your order.

Kind regards,

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

5***** plus!

Prompt delivery. Well packaged. Great product

30 July 2024
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Reply from Holfordnutrition

Good Afternoon Mrs Tagger

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery, packaging and product.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

It was a great deal to try these new…

It was a great deal to try these new products, and the delivery was great

30 July 2024
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Reply from Holfordnutrition

Good Afternoon Jean

We are delighted you are satisfied with your supplements and their delivery.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Thank you for the five star review, and taking the time to do this.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service. Delivered in less than 2 days of placing order.

29 July 2024
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Jean

Thank you for the five star review for excellent fast service. We really appreciate you taking the time to do this,

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Lorna

Many thanks for leaving a five star review for our efficient and prompt service.

Thank you for your support and we hope you find benefit from your order.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great company and great products

Great company and great products! I had a question about certain supplements and they actually asked Patrick himself, i really felt valued as a customer and they were very helpful.

13 June 2024
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Reply from Holfordnutrition

Good Afternoon Anu

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the customer service.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Quality products, promptly delivered.

Quality products, promptly delivered. Now to see what effect they have on my health.

6 July 2024
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Reply from Holfordnutrition

Good Afternoon Peter

Many thanks for leaving a five star review for our quality products and prompt delivery. We really appreciate you taking the time to do this.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great service as usual

Great service as usual - no complaints

8 July 2024
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Reply from Holfordnutrition

Good Afternoon Sally

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Very knowledgeable when it comes to…

Very knowledgeable when it comes to health. I feel I can trust buying vitamins from here as know they will be made to a high standard

11 July 2024
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Reply from Holfordnutrition

Good Afternoon Julie

Many thanks for leaving a five star review, and we are glad you are satisfied with the quality of our supplements.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Quick response and great vitamins

Quick response and great vitamins

7 July 2024
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Reply from Holfordnutrition

Good Afternoon Denise

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick service and vitamins.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 2 out of 5 stars

I absolutely love these products but…

I absolutely love these products but their customer service has let them done in a big way lately. I am paying a monthly subscription of £7.99 but the subscription has come off of my account for some reason even though they are still charging me £7.99 a month. I have tried calling and emailing for over a week and nobody ever answers. I was in desperate need to reorder but was loathed to pay full price when I have been paying my subscription so unfortunately have gone somewhere else. Now I just need to get someone to cancel my subscription and refund me for the last month they have taken but I have not been able to use!! Sad and disappointed!

2 July 2024
Unprompted review
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Reply from Holfordnutrition

Good Afternoon Jo

We apologise that you have had such problems getting your discount. Your account is now linked, so that you receive your automatic member's discount.

We also apologise that you have had trouble contacting someone and this has caused you to look elsewhere. We will email you regarding your subscription.

Kind Regards

Customer Services

Rated 3 out of 5 stars

There was no indication at the time of…

There was no indication at the time of placing the order of when the product would be delivered. It hasn't arrived as yet.

24 June 2024
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Reply from Holfordnutrition

Good Afternoon Jane

Apologies that you didn't receive an order notification. We had a temporary technical issue at the time of your order. Should you order again you would receive order and tracking information.

We hope you are satisfied with your order.

King Regards

Customer Services

Rated 5 out of 5 stars

Good service

Good service. Product tasteless unlike others which used to aggravate my throat.
Too soon to notice any benefits and no upset tummy 😊

16 June 2024
Holfordnutrition logo

Reply from Holfordnutrition

Good Morning Karen

Many thanks for taking the time to leave a review and for the five stars for service. We are glad you are finding the supplement easier to take than others you have tried.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

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