Holidayguru IE Reviews 

158
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Your are advertising Dominican Republic - Riu Bamboo- as a fabulous place for a 60th birthday party for all the family - as long as all their guests want to is stay around the hotel complex and go... See more

Rated 1 out of 5 stars

Phone at Xmas for holliday they said they come back to me. They email me 4 weeks later saying do I still want the holiday when want to go away for new year to Dominican republic so booked it els... See more

Company replied

Rated 5 out of 5 stars

Sometimes I think about unfollowing Holiday Guru because I find it crippling inside not getting to avail on every amazing deal. I just do not know where you find them but keep them coming. Have seen P... See more

Company replied

Rated 3 out of 5 stars

Fast in responsing to booking enqueries and asking for payment but issuance of ticket, receipt and all still pending after 2 weeks. Still waiting.................guess I hv to go down personal to chas... See more

Company replied

Company details

  1. Travel agent
  2. Tour operator
  3. Travel deals

Information provided by various external sources

Since February 2014, the team of Holidayguru.ie has been searching the internet every day for the best travel offers for Irish holiday and adventure seekers. We have wanderlust at heart, so it is our personal aim to help you find the best bargains and travel deals, so you can explore the world without having to worry about spending an outrageous amount of money. Since we were always searching for best offers ourselves, we started this travel blog to not only help our friends, but to help you, our readers. Your only clicks away from your next dream holiday! ;) Happy travels!


Contact info

3.0

Average

TrustScore 3 out of 5

158 reviews

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3.0

All reviews

(158)

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Rated 3 out of 5 stars

Dominican Republic - don't bother

Your are advertising Dominican Republic - Riu Bamboo- as a fabulous place for a 60th birthday party for all the family - as long as all their guests want to is stay around the hotel complex and go back and forth to the beach that is fine otherwise don't bother as there is nothing else to do and no where to go outside of the hotel complex other than go looking at the other hotels nearby.
A couple of boat excursions which are very expensive. There is honestly no where to walk to outside of the "hotels area"... we stayed at The Riu Palace end January 2023 which was meant to be 5* - turned out that the hotel was due to be refurbished in May 2023. A expensive holiday to do hardly anything - save your money and go to Greece, Turkey or Mexico

28 January 2023
Unprompted review
Rated 1 out of 5 stars

Most most pathetic

Pathetic, i received a coupon code and later these people started calling me, on which I told them I will come by some time they booked my appointment but rather started calling me again and again and as I was working I wasn't able to receive calls, later they messaged me on which I replied too that i am not coming, still they don't stopped calling me, one of the employee named PALLAVI started calling me every minute so i received the call and this lady asked me if I am coming or not and I said I have already told you I am not coming and I am not receiving your call means I am stuck somewhere, she just started using abusive language, and she don't stopped she used her language and ended the call, of course after such language and calls,
It turned off and I message her rudely on which again she just started using abusive languages. Being in the same field I know customer is the first preference, but unfortunately this lady dint had the ethics. Plz plz don't use this website because there call centre is not even working properly and they don't have professional employees in call center itself. Not recommended at all.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

6 stars out of 5!

What a brilliant website! Such amazing deals and the customer service is absolutely top notch. I'd give it 6 stars out of 5 if I could. Highly recommended.

9 March 2019
Unprompted review
Rated 2 out of 5 stars

Do not use Holidayguru.ie - they deal with very poor partner companies.

Do not use Holidayguru.ie

I have booked a 2 night stay in Vienna, the holiday is through Bargain Late Holidays via Holidayguru.ie

I haven't even been on my holiday and just booking has been difficult and stressful. Holidayguru do not seem to want to help and have ignored all attempts to contact them. The provider (Jetline/BargainLateHolidays) have attempted to force me to pay more for the holiday by telling me the dates and the hotel I booked were unavailable, but miraculously they became available when I insisted on a refund if I could not have the exact dates and hotel that I booked.

They also claimed they didn't have to refund me (they do, consumer rights!) so I told them that I wanted an email confirming that the holiday that I had booked was unavailable and that I would then simply do a charge back through my bank if they refused to refund me. As above, amazingly the deal I had initially booked became available again at this point.

They are very bad at sending any details re flights and itinerary (have not sent details as yet - still!) I am not convinced that they will and I will have to get my money back eventually anyway.

I would avoid HolidayGuru, BargainLateHolidays and Jetline Travel at all costs again. It's been a learning experience and I'll be telling everyone I know about this abysmal service.

19 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! We are only home from an amazing holiday in New York for a bargain price thanks to holidayguru.ie. I have recommended them to all of my friends and family. Thank you Holidayguru.ie

9 March 2018
Unprompted review
Rated 5 out of 5 stars

Love the site & so helpful

Love the site & so helpful, submitted a query & they got back to me straight away with some holiday ideas. 5* all the way

16 November 2017
Unprompted review
Rated 4 out of 5 stars

A GREAT find on the internet

Excellent email updates on great travel offers. Very quick response rate when I asked for specific travel recommendations. Unfortunately, does not appear to be too familiar with solo travelers requirements.

15 November 2017
Unprompted review
Rated 5 out of 5 stars

Yes Yes Yes

Brilliant offers, Extremely Knowledgeable, Very responsive, Goes above and beyond to help .... just don't understand how the Guru makes any money out of it.

22 September 2017
Unprompted review
Holidayguru IE logo

Reply from Holidayguru IE

Hi and thank you for your very nice review! Glad I could help!

Rated 5 out of 5 stars

Holiday Guru take all of the headaches out of booking a holiday

Holiday Guru is an absolutely fantastic site! I emailed them regarding a holiday with budget, travel dates and vague idea of where I wanted to go and they came back to me with an unbelievable good deal, they take all the headaches out of booking a holiday, couldn't recommend them highly enough, would give them 6 stars if I could!

4 September 2017
Unprompted review

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