holidaylap.com Reviews 

12
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Travel agent

Written by the company

""The Gorakhpur (U.P) Based Company, With A Strong Presence In Inbound Travel Trade And Corporate Segment. The Company With Its Professionally Managed Travel Experts Specializes Mainly In Organizing Adventure, Cultural, Religious, Hill Station & Wildlife Tours In India Through A Sprawling Network.""


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3.3

Average

TrustScore 3.5 out of 5

12 reviews

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3.3

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Rated 3 out of 5 stars

Holiday trip to ooty n mysuru

Very committed service with proper follow-up. Service provided as per their schedule with a hassle free journey... thanks to Holidaylap.com tours and travels for providing services

12 January 2025
Unprompted review
holidaylap.com logo

Reply from holidaylap.com

🌟 "Thank you so much for your kind words! 🌸 We're thrilled to hear that you had a fantastic experience with HolidayLap. Your happiness is our biggest reward! 💙✨ We look forward to helping you plan your next colorful adventure soon. 🌍✈️ Wishing you joyful travels ahead! 🚗🎉"

Rated 1 out of 5 stars

*Beware of Holidaylap

*Beware of Holidaylap: A Nightmare Travel Experience*
I am sharing this review to caution fellow travelers about the harrowing experience I faced with Holidaylap(tag).
Having planned trips with various travel agencies in the past, I decided to book with Holidaylap due to a limited budget and the peak holiday season. My itinerary was simple: a 1-night, 2-day trip to Ooty and Coonoor with private vehicle arrangements for pick-up, drop-off, sightseeing, and accommodation for two. As two female travelers, safety and convenience were paramount. Unfortunately, this trip turned into an absolute nightmare.
*Issues with Holidaylap:*
*Miscommunication and Lack of Coordination:*
My contact at Holidaylap, Virat(tag) initially curated an itinerary tailored to my request, quoting a total cost of ₹18,000. I paid an advance of ₹3,600 as requested, supposedly to confirm hotel bookings. However, a night before the trip, I had to chase Virat for driver details, spending hours on calls with no assistance. When finally provided, the driver demanded an additional ₹3,000 for the pickup, claiming it wasn’t included—contradicting the agreed itinerary.
*Payment Exploitation:*
Upon commencing the trip, the driver insisted on receiving ₹7,000 upfront and another ₹7,400 at the end of the journey, citing delayed payments from Holidaylap. These demands were made on conference calls with Virat, putting me in an extremely uncomfortable position.
*Hotel Booking Fiasco:*
Despite receiving coupons for The Majestic Crown hotel, the staff denied us a room upon arrival, stating Holidaylap had only reserved the room but hadn’t made the payment. After hours of fruitless calls to the agents and their manager, I was forced to pay ₹4,000 out of pocket.
*Rude and Uncooperative Behavior:*
Reshma( tag), one of the agents, was extremely rude and uncooperative during our calls. Instead of assisting us, she blamed her colleague Virat for the mistakes in the itinerary and coldly insisted that we pay the extra amount of ₹3,000, as if we had committed fraud rather than being the victims of their incompetence. The manager’s (tag) behavior was equally appalling—condescending and dismissive, offering no solutions and refusing to take any responsibility.
*Abandonment and Stress:*
Throughout the trip, Holidaylap agents, including Virat, Reshma, and the manager, either ignored or blocked my calls, leaving us stranded and anxious. Fearing the driver might abandon us mid-trip, I paid the exorbitant total of ₹21,600 just to ensure our safety.
*Final Thoughts:*
This was by far the most stressful and frustrating trip of my life. Holidaylap failed to honor its commitments, extorted money under false pretenses, and ruined what was meant to be a relaxing getaway. Their rude and unprofessional behavior, coupled with the complete lack of accountability, made this experience utterly intolerable.
I have all the call records and proof of conversations but have been stonewalled by the agency, with no refunds or apologies.
Travelers, beware! Avoid Holidaylap at all costs to save yourself from the deceit and distress they bring.
getaway. I have all the call records and proof of conversations but have been stonewalled by the agency, with no refunds or accountability.
*Travelers, beware! Avoid Holidaylap at all costs to save yourself from the deceit and distress they bring.*

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Misleading and malicious company

Our family had planned a trip with bookings made well in advance, spanning over a period of 3.5 months. However, just 10 hours before our scheduled departure, we contacted the hotel to inquire about early check-in, only to be shocked to discover that no reservations had been made on our behalf. Despite multiple attempts to reach out, Holiday Lap ceased communication entirely.

After hours of uncertainty and anxiety, finally a call with their manager happened, who unapologetically offered us suboptimal alternatives. These alternatives involved lower-quality accommodations, deliberately arranged to mislead us. The company’s approach seemed intentional—having us travel to the destination, only to reveal that there were no actual bookings, forcing us to stay in properties far below the standard we had initially planned for. Ultimately, we had no choice but to cancel our arrangements with them, forfeiting the advance payment.

Given this experience, I strongly advise against engaging with this company. Their unprofessionalism and misleading practices were extremely disappointing, and they caused significant distress during what should have been an enjoyable trip.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Booked 3.5 months back but they chose to change the hotel on the day before trip started. The new hotel was way inferior and then when I didn't agree for it then they stopped picking up phone. Literally 6 hours before my trip started I had to cancel due to lack of trust.

Never consider them for your own good.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Ooty tour

We have gone for Ooty for our vacation and there we have experienced the true beauty of nature and there beautiful places. Our cab driver was also very well explained and friendly.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

I Book a kerela Trip from Holidaylap…

I Book a kerala Trip from Holidaylap in month of april 2023, our experience is awesome, our trip organizer mr Nitesh he is very polite and helpful person, he guide us every moment, and Driver Mr Jashoda was very polite and knowledgeable, I highly Recommend Holiday lap Tourism for any type of trip

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Kashmir Honeymoon Trip

I Book a Honeymoon Trip from Holidaylap in month of fab 2023, our experience is awesome, our trip organizer mr Nitesh he is very polite and helpful person, he guide us every moment, and Driver Mr fahad was very polite and knowledgeable, I highly Recommend Holiday lap Tourism for any type of trip

12 February 2023
Unprompted review

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