We had such a positive experience from start to finish. From our initial enquiry right through to booking, everything was handled smoothly and professionally. Sarah was friendly, patient and really... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have been booking through Holidays please for the last six years. Debbie is the rep that we liase with, Debbie is warm, friendly, chatty and very helpful. She knows exactly what we look for in our... See more
Company replied
Just booked our family holiday to The Maldives for next year. Stacey has the patience of a saint! I made so many changes before actually booking, due to my husband changing his mind on accommodation,... See more
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We had to rearrange our holiday because of illness but Christine of holidaysplease made the change smooth and efficient. We had a great week in Marrakesh. Tui Blu Medina Gardens was in the heart of th... See more
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Company details
- Travel agent
- also in
- Airline ticket agency
- Cruise Travel Agency
- Holiday accommodation service
- Tour operator
Written by the company
Founded in 2002, our aim is to combine the expertise of the high street with the convenience of the internet, driven by the personal service of an experienced team of homeworking independent travel agents. Our commitment to fantastic customer service is reflected in our wonderful TrustPilot reviews, and the awards bestowed upon us by the travel industry. In recent times, Holidaysplease has been awarded Travel Weekly's Online Agency of the Year 2022/23, Travel Trade Gazette's Top Online Agency 2021/22 and Luxury Homeworking Business of the Year 2020/21.
The Holidaysplease difference
Written by the company
- Your holiday, built around you...
- Say goodbye to trawling the internet for your perfect holiday. At Holidaysplease, we believe your holiday is as unique as you are and should be treated as such. Our team of experienced travel agents get to know you personally, and utilise our connections with 100's of travel suppliers to bring you your dream escape.
Contact info
3 Church Court, Cox Street, B3 1RD, Birmingham, United Kingdom
- 0845 3 65 65 65
- admin@holidaysplease.com
- www.holidaysplease.co.uk
4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service
Our travel agent Joanne who we have used for all our trips for the last few year is excellent. She always goes above and beyond to make sure everything it spot on wether it’s something last minute before we leave or while we are away. I wot use another agent.
30 November 2025
Reply from Holidaysplease
Thank you so much for your fantastic review! 🌟 We’re delighted to hear that Joanne has continued to provide such excellent service over the years, always going above and beyond to make sure everything is just right — whether it’s last-minute details before you travel or support while you’re away. It means a lot to know you wouldn’t use another agent. We’ll be sure to pass your lovely feedback on to Joanne – she’ll be thrilled!
Reply from Holidaysplease
Thank you so much for your review! 🌟 We’re really pleased to hear that we were able to find you a great deal at such a fantastic price. We’ll be sure to pass your lovely feedback on to Amy – she’ll be delighted! Thank you for taking the time to share it with us.
Excellent Service
We have recently booked a Maldivian Holiday for 2 weeks using this company. Our Contact, Heather was amazing understanding & planned this holiday for my husband & I for 2027. The price was so good for the island.
Would definitely use Holidays Please & Heather again. 🤗
24 November 2025
Reply from Holidaysplease
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Heather provided such amazing support and really understood what you were looking for when planning your 2027 Maldives holiday. It’s fantastic to know you’re happy with the price and the island chosen. We truly appreciate your kind words and your confidence in booking with us, and we’ll be sure to pass your lovely feedback on to Heather – she’ll be thrilled! 🤗
Debbie went out of her way to…
Debbie went out of her way to accommodate my booking, even though she was out of the office and our time difference must have caused her no end of problems.
Well done and thank you.
martin
4 November 2025
Reply from Holidaysplease
Thank you so much for your kind review, Martin! 🌟 We’re delighted to hear that Debbie went above and beyond to accommodate your booking, despite the time difference and being out of the office. We’ll be sure to pass your lovely feedback on to her – she’ll be thrilled!
It's what I wanted.
11 November 2025
Reply from Holidaysplease
Thank you so much for your review! 🌟 We’re really pleased to hear that everything was exactly what you wanted. We’ll be sure to let Jane know your lovely feedback – she’ll be so pleased! If there’s anything more we can help with, we’re always here for you.
It's having your personal Travel Agent
Laura our holiday Expert always comes up trumps.. Great communication and total support when needed. She has a vast knowledge of holiday destinations and hotels. Dealing with a real person and having Laura at the end of the phone is very reassuring and I would totally recommend Holiday Please and our expert Laura
13 October 2025
Reply from Holidaysplease
Thank you so much for your fantastic review! 🌟 We’re delighted to hear that having your own personal travel expert has made such a difference, and that Laura continues to provide great communication, support and expert knowledge. It’s wonderful to know how reassuring you’ve found having her just a phone call away, and we truly appreciate your kind recommendation. We’ll be sure to share your lovely feedback with Laura – she’ll be thrilled!
Reply from Holidaysplease
Thank you so much for your kind words! 🌟 We’re so pleased to hear you were happy with our professional and excellent service. It really means a lot to the team – and we’ll be sure to pass your lovely comments on to Steph, who will be delighted!
Personal service & attention to detail
Chose this for our recent booking to Thailand because of the personalized service compared to other faceless online travel agents and the attention to our requirements
26 October 2025
Reply from Holidaysplease
Thank you so much for your lovely review! 🌟 We’re delighted to hear that you appreciated the personal service and attention to detail that make booking with us a little more special. It’s wonderful to know that Helen took such great care of your Thailand plans and ensured everything met your requirements. We’ll be sure to share your kind words with her – she’ll be so pleased! Wishing you an amazing holiday and many memorable moments ahead.
Reply from Holidaysplease
Thank you so much for your kind review! 🌟 We’re so pleased to hear that Stacey provided such a friendly and helpful service, arranging everything for you with care. We’ll be sure to share your lovely feedback with her – she’ll be thrilled!
Fantastic service
Fantastic service. Telephoned travel agent with what I wanted, 20minutes later I was all booked. Hassle free.
24 October 2025
Reply from Holidaysplease
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Stacey provided such fantastic, hassle-free service and was able to get everything booked so quickly. We’ll be sure to pass your kind words on to her – she’ll be thrilled!
I would always book with HolidaysPlease…
I would always book with HolidaysPlease because of your fantastic Travel agent Stacey Dennet. She is the most experienced and knowledgeable travel agent that I’ve ever booked with. I just speak to Stacey and tell her what I’m looking for and she always finds me the best deals. I’ve booked through Stacey for the past 6 years and will not book with anyone else
6 October 2025
Reply from Holidaysplease
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Stacey has continued to provide such exceptional service over the years and that her experience and knowledge have helped you find the perfect holidays time and time again. It’s fantastic to know you trust her to take care of everything and wouldn’t book with anyone else. We’ll be sure to share your lovely feedback with Stacey – she’ll be absolutely thrilled!
🌟Sarah Lake🌟 - Mauritius Bookings
Would award Sarah Lake 10 🌟 if I could. Our own personal travel agent for Mauritius!! 🤣 ❤️
Our 7th trip to Mauritius, have used Sarah Lake the last 5 years wouldn’t use anyone else now.
Can definitely recommend Sarah Lake if you’re looking to go to Mauritius. Fast efficient and personalised service. Plus Sarah lives in Mauritius which is another advantage.
Thank you Sarah once again !! ❤️
10 October 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your amazing review! 🌟 We’re absolutely delighted to hear that Sarah has once again provided such fantastic, personalised service for your Mauritius holiday. It’s wonderful that you’ve trusted her for so many years and that her local knowledge continues to make each trip extra special. Your loyalty and kind recommendation mean a lot — we’ll be sure to share your lovely words with Sarah, who will be thrilled!
Good afternoon,my wife and I had the…best time ever, the Wades e ever
Good afternoon,my wife and I had the best holiday experience ever in America and we have been to lots of different countries in the past all over Europe.The difference that made this holiday so good was Julie the tourist guide who was excellent in her knowledge and very informative, also we had Mike the driver very courteous and helpful on every journey, Brilliant ok
23 September 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you and your wife had the best holiday experience ever in America. It’s wonderful that Julie’s knowledge and guidance, along with Mike’s courtesy and helpfulness, made such a difference to your trip. We’re so pleased you had such a brilliant time!
Stacey was just fantastic.....told her…
Stacey was just fantastic.....told her what we'd like....within minutes booked
18 September 2025
Reply from Holidaysplease
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Stacey was able to understand exactly what you wanted and get everything booked so quickly. Providing such efficient and friendly service is what we strive for, and it’s great to know you felt so well looked after. We’ll be sure to pass your kind words on to Stacey – she’ll be thrilled!
Usual first class service from Stacey…
Usual first class service from Stacey 👌. Recommended her to a friend who then also booked a holiday.
8 September 2025
Reply from Holidaysplease
Thank you so much for your kind review! 🌟 We’re thrilled to hear that Stacey has once again provided you with first-class service. It’s wonderful to know you’ve recommended her to a friend too – what a lovely compliment! We’ll be sure to share your feedback with Stacey, who will be delighted to hear it.
Exelent service grate understanding of…
Exelent service grate understanding of personal needs and very good at communicating with will tell my friends what a good service
10 September 2025
Reply from Holidaysplease
Thank you so much for your lovely review! 🌟 We’re delighted to hear that you felt so well looked after and that your personal needs were understood throughout the process. Great communication and excellent service are exactly what we aim to deliver, and it’s wonderful to know you’d recommend us to your friends. We’ll be sure to let Steph know your kind words – she’ll be so pleased! Thank you again.
Excellent service & advice followed by…
Excellent service & advice followed by brilliant paperwork, will recommend to all our friends.
9 September 2025
Reply from Holidaysplease
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service, advice, and paperwork. We’ll be sure to pass your lovely feedback on to Amy, and your recommendation means a lot to us.
Portugal 2026
From the first contact with Holidaysplease and then issued with a personal travel agent, the whole procedure was faultless. Wendy Harrison the representative for Holidaysplease has been excellent and every detail covered. I have a group booking of 11 with the flights, accommodation and transfers all agreed in 1 day.
5 star service
2 September 2025
Reply from Holidaysplease
Hi Mark, Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Wendy has provided such excellent service and made organising your group trip to Portugal 2026 so smooth and straightforward. Having everything arranged so quickly and efficiently is exactly the kind of experience we aim to deliver, and it’s fantastic to know you felt so well looked after. We’ll be sure to pass your lovely feedback on to Wendy – she’ll be thrilled!
Always a fantastic service from Laura @…
Always a fantastic service from Laura @ Holidays Please, she goes above and beyond, already getting a quote for the next trip x
1 September 2025
Reply from Holidaysplease
Thank you so much for your lovely feedback! We’re delighted to hear that Laura has once again gone above and beyond to provide you with fantastic service. 🌟 It’s wonderful to know you’re already planning your next trip. We’ll be sure to pass your kind words on to Laura, who will be thrilled to hear them.
Highly recommended
Helen Coates has been amazing at answering all my queries and changing hotels around for me. She comes back to me really quickly and is always friendly and polite. I’m really pleased with the excellent service I’ve received for my Thailand and Singapore holiday. Highly recommended, thank you Helen ⭐️
4 September 2025
Reply from Holidaysplease
Thank you so much for your wonderful review! 🌟 We’re delighted to hear that Helen has been able to assist you so promptly and make the process of planning your Thailand and Singapore holiday smooth and stress-free. Providing friendly, efficient service is exactly what we aim for, and it’s lovely to know you’ve felt well looked after. We’ll be sure to share your kind words with Helen – she’ll be thrilled!
Wishing you an incredible trip and many memorable moments. ✈️🌴
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