The order was shipped a few days after I placed it, and it did take more time than expected to receive it. The product is a quality hemp oil, and I am evaluating its effect on my cat. Since I have b... See more
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About Holistapet
Written by the company
At HolistaPet, we believe that your pet’s health and comfort should always come first. We’re dedicated to providing natural remedies to reduce your pet’s discomforts without all the side effects of traditional prescription drugs.
Our products have been crafted to promote overall well-being and provide some extra comfort when your pet needs it. Many of our recipes include carefully selected superfoods and supplements to improve the efficiency of CBD while supplying extra nutrients like vitamins and minerals. We wholeheartedly believe that consuming occurring superfoods can help lower the risk of certain illnesses and promote overall health and wellness while also encouraging a healthy appetite.
Our mission is to educate the world about the power of natural, safe, and effective cannabinoids found in the hemp plant. We want to stop the homeostatic imbalances caused by modern-day medication and bring back the stability, balance, and equilibrium that your pet’s body was meant to have. It’s our aim to provide access to useful education, research, and share with you real customer experiences through forums, social media, and news articles.
HolistaPet was founded by a group of health-conscious enthusiasts with over 25 years of combined experience in the organic food industry. We’ve been able to partner up with hemp farms in Colorado to produce some of the highest grade CBD pet products available on the market. Having knowledge in the consumer market we agreed that there was a big lack of health-conscious plant-based cannabis products available to us here in California so we decided that we needed to fill this void.
As a result, we came out with a unique line of organic, plant-based CBD pet products. Our products contain only the best organic vegan ingredients. They are cruelty-free, non-GMO, gluten-free, and dairy-free. We use only pure wholesome ingredients, no artificial flavors or colors.
We’re so confident that your pet will benefit from our products that we offer a 30 day 100% satisfaction guarantee or your money back. Plus we provide free shipping with every purchase made.
Contact info
6430 Sunset Blvd, Suite 1205, 90028, Los Angeles, United States
- 818-330-3968
- support@holistapet.com
- www.holistapet.com
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Good customer service
When I had an issue with a product, HolistaPet refunded me without any delay. I did have a slight problem getting ahold of them (they aren't available during the chat times advertised) but nothing was urgent.
The bonus treats with the new recipe…
The bonus treats with the new recipe were much appreciated! Dexter loves them.
Great stuff!
My pup had TPLO surgery and the medical dose of this cbd was perfect for keeping him calm on a daily basis without having to keep him heavily medicated on sedatives. He’s a pit bull, heavy on the bull! Lol so this product has been a god send in his recovery!
Never shipped, but are charging for shipping anyway
Ordered CBD with expedited delivery for the 4th of July. According to their chart, I had a couple of buffer days to get it in time. The status of the order switched to shipped very quickly, but the tracking info showed the label was printed but the package wasn't given to FedEx. After 2 weeks, I reached out to the company. They said they'd respond in 24 hours. When I hadn't heard back after 2 business days, I contested the charge with my credit card company. THEN I got a response, saying my package got lost in the processing stage (meaning they never gave it to FedEx), but they're not refunding the $30 shipping fee, even though they didn't ship anything.
Update: After reaching out to the Better Business Bureau, I got a refund for the shipping. I did try to call the business before contacting BBB, but was immediately put on hold and gave up after 15 minutes of music with no indication of if/when a person might take my call.

Reply from Holistapet
The customer service with HolistaPet is…
The customer service with HolistaPet is outstanding
Website is very informative and easy to…
Website is very informative and easy to use. I have a Great Dane and Holistapet made it easy to figure out which products and dosages best for him.
Great for anxiety!
These help with the anxiety our dog gets whenever we travel in our motorhome.
It didn’t work for my collie
It didn’t work for my collie. She’s nervous during thunderstorms. I’ve used CBD product on her in the past that worked to keep her calm. tried this one for a change, we’ve seen no difference whatsoever.

Reply from Holistapet
Sketchy product, sketchy support
I slowly took my cat up to the recommended dose of treats based on package instructions and it went from doing nothing to basically sedating him. Still wanting to give the cbd a chance, I inquired about information (dropper size and calories) for an additional product (oil) because that info was not on the website. Holistapet support was dismissive. Via three emails, they just kept telling me to check the website for it. They specified where to look, even took screenshots, but only showcased information irrelevant to what I was asking about (no mention of calories or the volume that can fit into the dropper).
Just sounded like they either did not know the info I was requesting or did not want to share it.
At the end of the day, my vet said the cbd was sketchy and to stop giving it to my cat. I did and he is back to being a bit anxious but it beats being asleep all day/not being stimulated at all. Onto the next thing
-in response to the company reply, I did ask for the calories in the treats and never received a straight answer.

Reply from Holistapet
My repeat order has not even been…
My repeat order has not even been shipped out and it's been 5 days.
I recieved a smaller bottle of cbd than…
I recieved a smaller bottle of cbd than my previous 2 for the exact same price. That is robbery.

Reply from Holistapet
Helpful Product!
Have bought CBD oil for one of my dogs from them for several years. Product has helped my dog with social anxiety.
One of my orders did not make it post Label Created
One of my orders did not make it post the Label Created status. Upon inquiry I have been told by email that my order would be on the way now and arrive by June 19th. Well, it is July 3rd now and the status is still Label Created. Hence my level of satisfaction is actually below 1 star...

Reply from Holistapet
Product was satisfactory
Product was satisfactory. Customer service/transaction was flawless.
Great CBD oil but the bottle size shrank
I have been consistent customer for at least a year now. Great quality CBD oil for my senior dog that has arthritis. Recently I am trying out melatonin as well. I reduced 1 star because I noticed the bottle size is shrinking and the site didn’t say the bottle size anymore, only the CBD strength. Increased pricing is fine, but should be transparent.
The cookies help to relax our dog…
The cookies help to relax our dog during fire works and thunderstorms.
Helps my dogs stay healthy
Helps my dogs stay healthy. They are 12&13 and sweet gentle pups.
Happy had seizures but rarely has one time. Maybe 1 a year.
Roam had thyroid issues but that has returned to normal and has remained so for over 5 years.
I like the easy ordering and shipment…
I like the easy ordering and shipment is usually quick..The CBD oil seems to keep my dogs calmer and help the arthritis..thanks for a great product
I made a mistake checking out and was…
I made a mistake checking out and was not able to apply my 50% off coupon. I emailed them and they responded promptly and adjusted my order. I am very pleased with the product and service! Thank you!
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