After coming across Holland Cooper online after Royal Ascot, I decided to purchase the Navy Ecru Essentials Tote Bag. The website is slightly jumpy, skipping over some options, this really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your clothes .make my wife feel very special when she wears them ...she looks and feels so special. Your clothes have a elegant look very noticeable with three own distinctive look .. Michelle a... See more
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I continte to be impressed by the quality of the goods and service offered by Holland and cooper. My niece loves their clothing, and even though I have to shop on a budget they always seem to offer... See more
Company replied
I have bought many pieces from H&C now over the last two years and every piece is beautiful quality, beautiful cut and something i am thrilled to wear. I use it for my corporate wardrobe mainly... See more
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Company details
Written by the company
Luxury British Fashion House
Contact info
London Road, GL56 0JQ, Moreton-in-Marsh, United Kingdom
- www.hollandcooper.com
3.6
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Holland Cooper Team
For me personally - Aggie , Julie , Denise , Nathan and Rose.
Aren’t just Holland cooper employees to me .
They have become friends.
The service they offer over WhatsApp and equally face to face is absolutely brilliant. Hence why I interact so very much ( my wardrobe tells the tale )
Holland Cooper to me is more of a personal trait now , rather than a wardrobe choice.
I very rarely escape day to day business life . But when I come down to Atelier it gives me true escapism from the daily grind . Visits I look forward to and enjoy with friends and family.
I cannot thank the team enough for all their support and encouragement.
16 June 2026
Unprompted review
Reply from Holland Cooper
Dear Becky,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Living in Australia and HC did not disappoint!
I live in Australia and was looking to invest in the Marlborough trench coat, but with some specific details. Rose in customer service was absolutely fabulous with the support. Found exactly what I was looking for, and helped to facilitate the purchase with ease. All arrived in a very timely fashion and I am, yet again, thoroughly impressed with the organisation. Thank you, team!
5 June 2026
Unprompted review
Reply from Holland Cooper
Dear Lucy,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Stunning fabrics
Stunning fabrics, top notch quality and exceptionally beautiful clothing.
16 June 2026
Unprompted review
Reply from Holland Cooper
Dear Kay,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
DONT HESITATE JUST BUY!!
I have only been shopping with Holland Cooper for a couple of years but have ordered quite a lot in that time. I just love their products. The speed of delivery and packaging is extremely good. The customer service is always super efficient and helpful. I have had a couple of small issues but they have been rectified with ease. I have coats, jackets, gilets, jeans, t shirts, belts, handbags, boots and shoes. They are all quality items that I feel good wearing. Keep up the good work H & C.
16 June 2026
Unprompted review
Reply from Holland Cooper
Thank you for taking the time to share your feedback following your recent experience with the brand.
Customer satisfaction is so important to us, and we are pleased to hear that happy with both the quality of items and service on your recent orders.
We hope that you continue to enjoy ordering from us and wearing the items you love as much as we have loved creating them for you.
We look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
I am a VIP member and really love the…
I am a VIP member and really love the WhatsApp messaging platform as it keeps me informed about the latest edits, upcoming launches. It's not great for my bank account, but it's always exciting to see what's coming! 😄
I also wanted to give a special mention to Aggie, who is like a personal shopper to me, she has been incredibly helpful throughout the last few years. She's assisted with placing a few orders for me, answered general enquiries, and helped with warehouse and returns queries. Her support has always been friendly and efficient, and it's been greatly appreciated. I am still very much obsessed with the brand !
15 June 2026
Unprompted review
Reply from Holland Cooper
Dear Beth,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Great service and great quality items i…
Great service and great quality items i really love this brand and especially the service from Aggie and Rose. They really stand out and look after thier customers. Thank you!
15 June 2026
Unprompted review
Reply from Holland Cooper
Dear Lucy,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Love this brand!
I have accrued quite a number of different items from H&C now and adore every one! style with a classy undertone whether it be my oversized rain mac for walking the dogs, exquisite lace shirts with the jeans or trousers or the stunning dresses …. All a pleasure to wear.
Delivery & returns always smooth and swift - love this brand!!!
9 June 2026
Unprompted review
Reply from Holland Cooper
Dear Sophie,
Thank you for taking the time to share your feedback following your recent experience with the brand.
Customer satisfaction is so important to us, and we are pleased to hear that happy with both the quality of items and service on your recent orders.
We hope that you continue to enjoy ordering from us and wearing the items you love as much as we have loved creating them for you.
We look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
First Order Experience
This was my first order with Holland Cooper and it won't be my last!! Goods arrived promptly and the packaging is stunning - a real pleasure to open. All items ordered fit well and feel amazing on. Fabulous quality and lovely attention to detail to make things that bit more special.
25 May 2026
Unprompted review
Reply from Holland Cooper
Dear Lisa,
Thank you for taking the time to share your feedback with us and we are pleased to hear you are so happy with your recent purchases from Holland Cooper.
We take great pride in the quality of our collections and the service which delivers them to you, including the special unboxing experience that we are known for as a brand.
We hope that you continue to enjoy wearing your new pieces as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
I couldn’t shop without them!
I have always had a positive experience of Holland Cooper, whether in-store or online. The customer service team are amazing, they always reply promptly and process refunds in a timely manner. They are also extremely helpful when guidance is needed on outfit choices and sizing. I couldn’t shop without them!
1 June 2026
Unprompted review
Reply from Holland Cooper
Dear Clare,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Excellent service all round
Excellent service all round, I’m lucky enough to be in the VIP group and Aggie my lovely sale assistant is amazing at keeping me updated and getting everything to me on time!
The clothes are amazing and everything washes beautifully, never had an issue- never sent anything back!
If you get a chance pop into the flagship store, enjoy a personal shopping experience - was an amazing day from start to finish.
I would highly recommend H&C to everyone
15 June 2026
Unprompted review
Reply from Holland Cooper
Dear Sarah,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
One of my Favourite brands.
I have been buying from Holland Cooper for years. I especially love there winter season. Their knitwear fits perfectly and are made with the most sumptuous fabric that really elevate any outfit. Their blazers and coats are exquisite and really make it difficult to buy from any other brand!
15 June 2026
Unprompted review
Reply from Holland Cooper
Dear Stephanie,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Wonderful clothes and service
Wonderful clothes and service. A great British company
15 June 2026
Unprompted review
Reply from Holland Cooper
Dear Linda,
Thank you for taking the time to share your feedback following your recent experience with the brand.
Customer satisfaction is so important to us, and we are pleased to hear that happy with both the quality of items and service on your recent orders.
We hope that you continue to enjoy ordering from us and wearing the items you love as much as we have loved creating them for you.
We look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Lovely bow tie blouse until you wear it
I've purchased a couple of HC blazers in the past which I loved but I was disappointed with my recent purchase; a sleeveless bow tie neck ivory blouse. I wore the blouse to Trooping the Colour and spent most of my time re-tying the bow as it slipped undone whenever I moved! In the end I double knotted which looked awful and I also didn't realise the blouse is 100% polyester.
13 June 2026
Unprompted review
Reply from Holland Cooper
Thank you for your feedback and we are sorry to learn that you are not happy with the blouse on your recent order with Holland Cooper.
Customer satisfaction is very important to us, and we want you to be happy with the item that you have purchased. We would like to apologise for the disappointment that this has caused and appreciate how frustrating it is not to have received the quality that you were expecting, and we are also known for as a brand.
We would like to resolve this for you as quickly as possible by requesting that you email our team on Customercare@hollandcooper.com with images of the issue and your order details so that we can advise on a resolution for you where possible.
We look forward to hearing from you.
Kind regards
The Holland Cooper Team
Stunning scarf
Bought a stunning scarf A bit early in the year but beware things quickly sell out!!!
I’m never disappointed with Holland Cooper clothes and accessories
1 June 2026
Unprompted review
Reply from Holland Cooper
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Whistler puffer jacket
Whistler puffer jacket
Beautiful quality, the fabric is so soft, it’s not to bulky or chunky like some puffers
Perfect fit I’m a size 10 or medium was a perfect fit not to snug
I’m in Australia came very quickly
Thank you
1 June 2026
Unprompted review
Reply from Holland Cooper
Dear Leni,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
I’ve just received my chalk stripe…
I’ve just received my chalk stripe Shoreditch trousers and they are absolutely fabulous! The width and drape means that they almost cover a pointed stiletto with just a peak of the toe. Great to dress down or pair with the blazer (I have the double breast) which is the hardest working blazer in my wardrobe.
14 June 2026
Unprompted review
Reply from Holland Cooper
Dear Sara,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Excellent customer service ,gorgeous clothes
Excellent customer service, and beautiful clothes and accessories.
12 June 2026
Unprompted review
Reply from Holland Cooper
Dear Rita,
Thank you for your feedback and we are so pleased to hear of your recent experience with Holland Cooper.
We take great pride in the personal service that we offer to our customers, whether you are shopping online, over the phone or in one of our stores, your experience is important to us. We are delighted to hear of your feedback surrounding your recent purchases and experiences with the team.
We look forward to welcoming you back to the Holland Cooper very soon.
Kind regards
The Holland Cooper Team
My wife bought a pair of suede loafers…
My wife bought a pair of suede loafers and can absolutely say that there the most comfortable loafers ever and wonderful quality
12 June 2026
Unprompted review
Reply from Holland Cooper
Dear Richard,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that your wife continues to enjoy wearing her collection as much as we enjoyed creating them for her, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Excellent quality garden shoes from…
Excellent quality garden shoes from Holland Cooper, super useful and super comfy. Ideal for slipping on to feed the hens, do the watering and a bit of summer gardening. As always arrived beautifully packaged.
12 June 2026
Unprompted review
Reply from Holland Cooper
Dear Jane,
Thank you for taking the time to share your feedback with us and we are pleased to hear you are so happy with your recent purchases from Holland Cooper.
We take great pride in the quality of our collections and the service which delivers them to you, including the special unboxing experience that we are known for as a brand.
We hope that you continue to enjoy wearing your new pieces as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
Reply from Holland Cooper
Dear Janet,
Thank you for your feedback and for taking the time to share it with us.
We are pleased to hear that you are happy with your orders with us and your growing Holland Cooper collection.
We take great pride in the quality of our collections and the service which delivers them to you.
We hope that you continue to enjoy wearing your collection as much as we enjoyed creating them for you, and we look forward to welcoming you back to Holland Cooper very soon.
Kind regards
The Holland Cooper Team
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