I received outstanding customer service from Raquel, who sorted out an issue with a new strap I bought. She was really responsive. Would definitely recommend them to others.
Company replied
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See what reviewers are saying
Il migliore negozio on-line (garantito e sicuro) di Swatch e loro accessori, ho trovato un cinturino dopo tantissimo tempo e che neanche la Compagnia Swatch Italiana era riuscita a trovare!!! Gra... See more
Company replied
I never knew swatch made some fantastic automatic watches with ETA movements around 90s until I accidentally found one in ebay. Upon searching Internet found squiggly has a huge collection of all swat... See more
Ordered a swatch strap and pin tool. Followed the on line tracking which showed the strap had gone all over the place, sent out on the wrong delivery schedule etc. Unsurprisingly I never received... See more
Company details
Written by the company
Mastersintime.com is specialised in the online sales of watches. Advice on a watch, checking out multiple watches, pick up order, or get a new strap for your watch, it is all possible at Mastersintime.com!
Contact info
Willebrordusstraat 16, 3037 TR, Rotterdam, Netherlands
- https://www.hollandwatchgroup.com/contact/contact-form/
- www.hollandwatchgroup.com
3.9
Great
164 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They don't forget a promise... Thanks for your nice job
I try to found a SWATCH strap from 1990. Squiggly say that is out of stock, but they will inform me as soon as they got one.
Some months latter I receive an email where they say that the required Strap is available. I ordered last Monday, and I received 3 days later. So I cannot be more happy with that service. Without any doubt a Company to trust. Thanks Squiggly.
7 February 2012
Unprompted review
Reply from Holland Watch Group
Thank you very much for your kind words and great review! We’re so happy to hear that you found the vintage Swatch strap you were looking for and that it arrived quickly after your order. It’s wonderful to know that our notification service and fast delivery met your expectations. Thank you for your trust — we’re delighted to have you as a satisfied customer!
Best regards,
Team Holland Watch Group
Splendid service for Swatch fans
I've ordered twice from squiggly and the experience has been good on both occasions. They supplied an original Swatch strap for my 15 year-old watch when Swatch UK were unable to supply a replacement. They answered my questions quickly and have helpful tutorials on the web site about how to alter the length of expanding metal straps, etc. On another occasion, I wanted to order a strap that was out of stock. I used the 'wishlist' service, and they e-mailed when the item soon came in stock. Delivery to the UK was straightforward and not overpriced. I would use Squiggly again.
4 February 2012
Unprompted review
Reply from Holland Watch Group
Thank you so much for your wonderful and detailed review! We’re thrilled to hear that both of your experiences with Squiggly have been positive and that you were able to find the original Swatch strap for your watch. It’s great to know that our quick responses, tutorials, and wishlist notifications were helpful. We truly appreciate your trust and look forward to helping you again in the future!
Best regards,
Team Holland Watch Group
Top marks for order no. 1848461
I recently replaced my "Stormy Weather" Swatch.
I placed it on my Wishlist as it was out of stock but within a week I received notification that it was available and within a further week I had received the watch.
Unfortunately, the watch strap was faulty but Squiggly promptly replaced this without hesitation.
Excellent service!
4 February 2012
Unprompted review
Reply from Holland Watch Group
Thank you very much for your kind and detailed review! We’re delighted to hear that you were able to get your “Stormy Weather” Swatch and that our team resolved the strap issue quickly and smoothly. It’s great to know you’re satisfied with the service — we truly appreciate your trust and support!
Best regards,
Team Holland Watch Group
Brilliant company
I recently replaced my POP SWATCH from 1989. Squiggly had it listed but out of stock. I put it on my wishlist and around a week later I got an email to say it was available. It arrived in the original 23 year old packaging, and looks new. There site has always been easy to use but now it is even easier with the search features. Thank you again Squiggly.
16 January 2012
Unprompted review
Reply from Holland Watch Group
Thank you so much for your wonderful review! We’re delighted to hear that you were able to find your 1989 POP Swatch and that it arrived in such great condition. It’s fantastic to know that you appreciate the improvements we’ve made to our website and search features. We truly value your trust and support — enjoy your classic Swatch!
Best regards,
Team Holland Watch Group
The Real Swatch masters!
Great support for Swatch users.
Easy to navigate, foolproof interface.
Blitz shipment.
Highly recommended!
(1833651)
10 January 2012
Unprompted review
Reply from Holland Watch Group
Thank you so much for your fantastic review! We’re thrilled to hear that you found our website easy to use and that your order arrived so quickly. It’s great to know that our support for Swatch products met your expectations. We truly appreciate your kind words and recommendation!
Best regards,
Team Holland Watch Group
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