Heat Pump installation by Heat Geek/Jason Holme and team
Reassuring, enthusiastic and knowledgeable team.
Everyone involved was friendly, professional and clearly very competent.
Their attention to detail was excellent, and I was kept fully updated throughout the installation.
This was quite a major renovation — all pipework and radiators were replaced, and the old cylinder was removed.
My previous system was a 40-year-old boiler with just three radiators. The biggest issue was downstairs: only one radiator, topped up by a gas fire and a gas convector heater.
After researching heat pumps online, it became clear that the quality of the installation is just as important as the heat pump itself.
During the heat-loss calculations, Jason gave useful tips on reducing heat loss. He spent a good couple of hours going through everything.
The prep work lasted about a day with Jason and Adam removing the old boiler and cylinder and fitting the new Heat pump.
Tom the electrician spent about a day also spotted some faulty wiring that had been left behind from a previous solar installation.
The resulting system is excellent:
All pipework is neat and well-lagged
Everything was tidied up afterwards
The house is now comfortably warm all day
Every room holds an even temperature — something that definitely wasn’t the case before
I would definitely recommend a Heat Geek installation. They guarantee a SCOP of over 3.5, and their ethos of training existing heating engineers really shows —
the installer clearly had the right level of experience.
Overall, I felt completely in safe hands from start to finish.