Homebase - Felixstowe Reviews 

Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and helpful

I visited the Felixstowe store and had a great customer experience from Dave. I had a problem with an item and he sorted it efficiently and without any fuss. Thanks Dave you were a star ⭐️

Stuart in your Felixstowe branch was very helpful when we’re were deciding which patio cleaner to buy.

Jordan was so patient and helpful.
10 out of 10 for customer service

Had a really great experience with Clarice this morning. She was so helpful. I was looking kind of vague not really sure what I needed, Clarice noticed and went out of her way to help. She was super friendly and seemed really knowledgeable. Over all really positive experience. I often find staff here quiet and like they just want to work with their heads down. But Clarice was such a ray of light.

Order placed online, message received within 30mins to say ready for collection.
Arrived and greeted by Tracey who collected my order for me, in and out in 5mins.
Very fast and efficient service

Popped into my local Homebase store today, I have to praise clarice for her knowledge and understanding of my project I am working on for the care home I work for, she nearly found everything I required but a couple of bits she mentioned are no longer available at this store. The checkout process was smooth and easy the lady on there was not as happy as clarice I must say. thank you again clarice, you have brighten up my day and made my projected possible. Hope this review finds you. R

Staff always friendly helpfull and polite nothing too much trouble. Knowledgeable about products

Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help inspire me.
I think her name was Clare, my apologies if it's not. I look forward to returning to store later on this week, when apparently more stock should be coming in.

Ryan did a good job of helping us buy a lamp, checking the item with us to ensure it was correct.

What a salesman stevie is , he was fun , talkative, professional and seemed to know what he was on an about

Quick really easy with click and collect no fuss, recommended service

I was despairing of finding a 500mm simple washbasin. Other shops had them in 450 mm or 550 mm - or expensive, and often not even on display. Then I found Homebase listed the perfect thing - and not even expensive. Went to the shop - Assistant Paul was happy to open box so I could see actual shape inside, and quality. So I bought a tap and loo as well! Paul patiently waited while I signed up online, to get a useful discount. Then he lugged it all to my car. Very happy customer.

Stuart gave us lots of boxes for moving house and even carried them out to the car and fit them in keep up the great work Stuart

Dave was extremely helpful when I asked for advice on fixings for hanging a flat screen tv

Paul at the felixstowe branch was very helpful and superb product knowledge today. Very friendly member of staff

Helpful customer service girl, who helped me navigate my phone, to order Christmas 2024 bauble, arrived in store a couple of days, ease of collection. Well packaged, no problems

Great service by a lovely member of staff .Paul was very knowledgeable with paint I need for my project.

Jordan was very helpful

Jordan was very polite and helpful. Great customer service thank you