Homebase - Leicester Reviews 

The lady at the till was very helpful and help me to put the item in my car

Thank you to store manager Richard for his expertise in helping us find the right paint and for his advice on colour combinations. He is such a lovely man and gave us a lot of time and useful advice. Found some great times too for our renovations 🙂

Easy ordering and collection, nice member of staff, good quality product.

Fantastic as always, fantastic customer service… thanks

Smooth sailing up until collection (confirmation of order, text to say collection was ready). When I got there the wrong size frames had been set aside, after noticing, it took about 10-15 minutes before the right size frames were then brought back. No particular bad experience just seemed to make reserving my frames in advance a tad redundant, I felt lucky that the frames I had ordered were still in stock..! Love my frames though now!

Excellent customer service. Thank you

Guy at the counter was very polite and helpful. Order was there ready to collect. Very efficient.

Polite, quick, correct. Thank you

Fabulous customer service from Jay! Thank you.

Jay and Debs on the customer service desk at the Leicester store went out of their way to assist with the purchase of a Christmas tree and provided truly exceptional customer service. They were knowledgeable, polite and friendly. Many thanks to both of you!

Quick, efficient service. Goods as ordered. Price ok.
Minor moan: couldn't get the click and collect label off the box without marking the box. Item was a gift (outside light fitting).

I brought a display Christmas tree from your Leicester store and the staff had not put the wire with it that changes the light settings. All I asked was had they got the wire but the young man on the phone didn't understand so I went into the store I asked for a manager who when she came was very rude and abrupt in front of other customers. Wouldn't go look or come with me to look just kept repeating bring it back and we will refund. It might have been as simple as the wire was left on the display but refused to look.

Bought online as not in stock berry multi coloured outdoor lights.Should have ordered white berry lights ,went back to homebase as these were instock so changed without any hassle.

Easy to order,staff lovely and polite,and helpful,would recommend you to everyone.

Great service goods were picked very quickly. Really lovely outdoor Christmas lights.

polite , friendly , quick.

Good quality dehumidifier, does exactly what it says. The functionality are very easy to read. Couldn't be more happier with our purchase.

Easy to order online. A fair price and a quick collection. Happy with my Christmas lights as well.

Did a click and collect order with Homebase Leicester and within minutes was notified that it was ready to collect. On collection staff were polite and quick to fetch my items, no waiting around whatsoever. Very happy with my purchase, good quality at a great price. All in all a great service much appreciated. Thank you.