Work not completed properly, guarantee not honoured
Agreed work to fix a leak in my mum’s roof in January 2024 has not been completed properly. The main issue with the chimney has never been addressed. What’s been most disappointing is the aftercare: the work was guaranteed for a year, the leak is still a problem, but repair has been refused. Even without the guarantee, I’d expect professional pride to be enough. As things stand it seems a lot was charged but very little done.








