HomeTech Paul Carss Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Paul was absolutely superb to deal with and nothing was to much trouble. His communication on issue and response was absolutely 1st class. 100% recommend . Neil B

Rated 5 out of 5 stars

Paul has been looking after our family and our appliances now for 20 +years. As ever he is honest, reliable and a real gent. He has helped out many people I know in the past who were in crisis and nev... See more

Rated 5 out of 5 stars

Paul at Hometech has been repairing appliances for me for many years now. He is highly knowledgeable about various appliances (Miele, Liebherr) while being highly professional and efficient, particula... See more

Rated 5 out of 5 stars

Paul was an excellent help in solving our cooker issue. Quick to respond and very reasonably priced, even suggesting a cheaper fix than might have been needed. Would highly recommend him for any appl... See more

Company details

  1. Kitchen supply shop

Information provided by various external sources

Sales and repairs of Washing Machines, Tumble Dryers, Dishwashers, Cookers and Refrigeration. Fixed rate labour charge. Over 26 years experience from a factory trained engineer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Dishwasher Fault

Paul was absolutely superb to deal with and nothing was to much trouble. His communication on issue and response was absolutely 1st class. 100% recommend .

Neil B

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommended. …

Paul has been helping us out with our washing machines and tumble dryers for about 20 years now, and we have always found him to be knowledgeable, reliable, and trustworthy.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Paul Carrs was great at diagnosing the…

Paul Carrs was great at diagnosing the fault on my Miele washing machine, it’s now running well, and he was quick to respond to the call-out. He also has fitted my integrated cooker, dishwasher and microwave perfectly. He is efficient and tidy and we definitely recommend Hometech Domestic Appliances.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Top quality help!

Paul was an excellent help in solving our cooker issue. Quick to respond and very reasonably priced, even suggesting a cheaper fix than might have been needed. Would highly recommend him for any appliance issue you might have.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Paul has been looking after our family…

Paul has been looking after our family and our appliances now for 20 +years. As ever he is honest, reliable and a real gent. He has helped out many people I know in the past who were in crisis and never taken advantage but done quite the opposite and put them before himself. We trust his 1000 % and cannot praise him enough. Thanks again for saving our washing machine Paul !!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent help

Paul was incredibly helpful in sorting out a fridge-freezer emergency. Prompt, friendly and all on a Saturday morning!

4 May 2024
Unprompted review
Rated 5 out of 5 stars

The best service and highly responsive

I've used HomeTech for many years, and each time I've been highly impressed not only by their product knowledge but by their high standards of customer service. I would not go anywhere else. Truly reliable and fully trustworthy.

8 October 2021
Unprompted review
Rated 5 out of 5 stars

Paul has helped us out on numerous…

Paul has helped us out on numerous occasions and has always been honest, efficient and so reasonable. Years ago he helped out a friend in a real pickle and never charged her a penny as he could see she was struggling. You are a real gent and a credit to your profession. Thank you

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I have used Paul recently and he was absolutely amazing. I run a holiday cottage and it is so important to have someone that I can trust as I don’t live nearby. Paul is so honest, reliable and helpful and I would not hesitate in using him again. Amazing five star service.

24 September 2021
Unprompted review
Rated 5 out of 5 stars

You can't go wrong with Paul

I have been using Paul for the last 4 years, and is my go-to company for anything domestic appliance related. If it can be fixed, he’ll fix it. If it’s beyond economical repair, he’ll let you know immediately. With his experience, he let’s me know which products to buy when not economically repairable so that I can enjoy trouble-free reliability and maintainability in the future. This is key when running Holiday Let’s, where a single hour of dead machine feels like the heavens have fallen in for the guests. Thank you for the oven repair yesterday.

3 August 2021
Unprompted review
Rated 5 out of 5 stars

Beyond the expected level of service

I wanted to thank Paul for helping me through the problem with my Bosch dishwasher. Over the phone he was able to guide me through a very easy repair, one that I was certainly not aware of, neither it would appear are other professionals in his business! Paul offered the advice free of charge and was even prepared to follow up to see that the repair was complete. I don't know how many other businesses would have taken the same approach but it is heart warming to see that there is at least one!

Many thanks once again
Tim McMath

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

Reliable, excellent product knowledge and job completed at the quoted price and really good workman ship. Very good value for money. Under these difficult Covid-19 times. Paul was always the professional and maintained social distancing.

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service...you need look no further

I needed a fast response for a repair to my cooker. I took a leap of faith with Paul (Home Tech) and glad I did. He explained my options fully, Came.out next day to repair. Whilst here I had another problem which I asked for advice/ repair and Paul sorted that out for me at the same time with no charge. Excellent and professional service. Will definitely be using again should I need repairs or advice

12 March 2020
Unprompted review
Rated 5 out of 5 stars

Always excellent service

Paul at Hometech has been repairing appliances for me for many years now. He is highly knowledgeable about various appliances (Miele, Liebherr) while being highly professional and efficient, particularly in a crisis. He has also very honestly told me when it is time to repair or buy a new appliance. I know I can absolutely trust him to take care of appliances while I am away and my house is rented. I honestly could not recommend him highly enough.

5 December 2019
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECCOMENDED

I have used Paul on a number of occasions, for appliance repairs and replacement. He is reliable, friendly and tidy with his work and I would highly recommend his services to all.

8 March 2019
Unprompted review
Rated 5 out of 5 stars

Top class service and professionalism…

Top class service and professionalism on every occasion I have used Paul Carss Hometech. Extremely knowledgeable on all aspects of domestic appliances and my ‘go to’ engineers on numerous occasions for my own appliances and the holiday homes I maintain.

7 March 2019
Unprompted review
Rated 5 out of 5 stars

HomeTech are brilliant

HomeTech are brilliant! They are a well respected local company who give great service and are reliable, efficient and trustworthy. From Dishwasher disasters to Washing Machine woes Paul Carrs has repaired it all. I have no hesitation is recommending HomeTech services.

6 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent as always

5 March 2019
Unprompted review
HomeTech Paul Carss logo

Reply from HomeTech Paul Carss

Many thanks Pete for the review, much appreciated, always a pleasure 👍

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