Hominter Reviews 222

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

My questions received a prompt reply, but I was unable to apply the price quoted to the sample I ordered. And I did not receive tracking information or an ETA for my order.

Rated 5 out of 5 stars

After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come o... See more

Rated 1 out of 5 stars

Processing and delivery taking too long. Ordered and processed on 3/08/26, completed on 3/09/26, then nothing. No tracking, no communication. I am canceling the order. No longer needed due to the slow... See more

Rated 3 out of 5 stars

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... See more

Company details

  1. Tile Shop
  2. Tile Contractor
  3. Tile manufacturer

Written by the company

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


Contact info

3.0

Average

TrustScore 3 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful

These tiles are even more gorgeous in person. I'm so glad I purchased them. They were shipped well and fast as well.

5 March 2020
Unprompted review
Rated 1 out of 5 stars

I am so disappointed with this compan

I am so disappointed with this compan, I still have not received my purchase and I emailed asking for the status of my order and a delivery date. I never received a response back. If I don't hear back soon, I will request a refund for non-dellivery. Poor customer service!

1 March 2020
Unprompted review
Rated 5 out of 5 stars

Hominter came through for us

Hominter came through for us! We needed extra tiles and thought we may have to tear and start over. They were the only company that had more of our tile! Lifesaver! And smooth transaction; good communication; quick delivery

25 February 2020
Unprompted review
Rated 5 out of 5 stars

My tiles are simply AMAZING

My tiles are simply AMAZING! I love that the ordering process was easy, I was given an estimated delivery schedule, and the tiles were sent out promptly. The color and vibrancy were as clear as the sample that I ordered a year ago. Unfortunately, I was out of town when they arrived and it stormed the next day. However, the packaging was done so well that the box remained in tact and I was able to pick it up and move it without any damage to the tiles. Although I have not gone through each tile, the wrapping appears to have been done so as not to scratch or break the tiles. I appreciate the service and would order from them again without hesitation.

24 February 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a large order

I ordered a large order. The tile was exactly what I ordered but when it was delivered, the shipper just threw it over the fence and shattered it all. I contacted hominter and told them what happened, sent them pictures of the damaged tiles and they sent me replacements for each broken one. They were good to us. Thank you for your great customer service!

23 January 2020
Unprompted review
Rated 3 out of 5 stars

I thought time to deliver seemed too…

I thought time to deliver seemed too long.
However, it was around holiday season so it was somewhat understandable. I suspect it came directly from China.

The company from viewing on the internet appeared to an impressive fabricator in China of tiles.

I like the product and was a mosaic black and cream tile. It was the only one of its kind, style and stone I could find worldwide.

In spite of the delay I would recommend.

20 January 2020
Unprompted review
Rated 5 out of 5 stars

The Hominter went over and beyond in…

The Hominter went over and beyond in helping me with my purchase.

I ordered late and they sped the process up so that I would receive my backsplash when my remodel started.

I needed an additional 33 sq. ft of tile in the middle of my project and they sent them right away

I just can't thank them enough. My kitchen is beautiful

27 November 2019
Unprompted review
Rated 2 out of 5 stars

Overall we were pleased with the look of the tile in our kitchen...however

I created an account and submitted my order and it stated processing for about two weeks. I reached out on email and through their website and no response and there is no phone number to contact the company. Finally I was able to get in touch with someone via online chat, they shipped my purchase without shipping information until a few days later. The tile is beautiful, however it is very thin. My contractor was able to work with it but due to the tile being very thin, he had to return the next day to apply the grout which caused someone to be home to let him in. Overall we are satisfied with the way it looked but I probably will not patronize this company in the future.

26 November 2019
Unprompted review

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