HOOK 360° Reviews 

I placed an order on June 1, was charged $35 dollars for it, got a confirmation email saying the order would be shipped with next day shipping. It's 15 days later and the order still hasn't arrived. I downloaded the Shop app to track my package like the confirmation email suggested, but my order didn't even show up in their system. I sent an email to customer service over a week ago and haven't heard from them, and I called the customer service # on their website only to get an automated message saying the number is no longer in service. Don't know what the deal is, but I was charged for a hat, still don't have it, and every way I try to reach someone is a dead end.

This is a BOGUS Company! I ordered a product in the middle of April 2026 & expected to receive in before May 5 since they boast of next day shipping. It never arrived. I tried calling their Phone number which is disconnected. I requested a refund via email & was told they sent my item + another free item. Still nothing received by 6/13, & no refund issued despite 2nd request. Since I have their lies in writing, I am calling my credit card company to deny the charges.
If you value your hard-earned money, STAY FAR AWAY FROM HOOK 360!!

3 weeks later and still my order hasn’t been shipped. I have tried emailing, calling (number listed on website is not in operation), and reaching out on social media. Finally after weeks someone responded 1 time on FB messenger

I still have not received my Mahi sun hat. Please update me on the status of my order.

Company is a scam. Paid over 50$ for my order and never received anything. Amazing how they haven't been shut down for fraud

I would give less that one star. The advertising said it was same day shipping. Almost a month later still hasnt shipped and no info on it. I emailed because the phone number to call is "no longer in service" and got a nice reply back saying they would refund me and send the hat anyways. No refund and no hat, emailed again no answers.

I ordered from their obviously bogus website a month ago. I’ve tried contacting them with no replies, but they post on instagram. I’m in dispute over it with chime currently. Do not order from these people! I wouldn’t give them 1 star, but I had to.

Although there was a delay in shipment, Hook 360 included a “bonus” with my order as compensation. Well played! Thank you.

I did not receive everything that I ordered. Despite reaching out multiple times by email and text, I received no response. The phone number they provide is not a working number. VERY disappointed.

It has been 2 weeks since my order. I have sent an email requesting information, and never heard a word. Would like the hat or a refund, but I guess I was fooled.

I ordered 2 weeks ago. Order has not shipped. I reached out to inquire about order status a couple of days ago and received no response.

Never received my order. Tried calling the number listed, no longer in service, can't get a hold of anyone.

You have asked for my review and I still haven’t received my order.
I am looking forward to receiving my order for an upcoming fishing trip.
I have no way of contacting you to get some support.

Very good weave, nice and tight.
(Rigid) will be able to withstand beach breezes and gusts

No communication! Have not been sent a confirmation of product being sent?!

Been multiple weeks, haven’t received my order or any shipping info.

Item never arrived. Website LIES about production shipping time-ordered item because website said it would ship within 24 hours! Hook360 Never responded to my email requesting update. Phone number for customer service is disconnected. THIS SITE IS A COMPLETE SCAM!

I never received my order and have disputed the charges with my credit card company. I reached out twice and never got a response until I advised via their website that I disputed the charges.