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Hopes Grove Nurseries Reviews 

404
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services, stating that the plants arrive exceptionally healthy, securely packaged in protective boxes, and in pristine condition ready for the garden. Many enthusiastic buyers also deeply appreciate the intuitive online ordering process, competitive pricing, and friendly customer support. Some reviewers were not happy with plant quality, noting that certain items arrived withered, extremely dry, or sadly failed to survive shortly after being planted. A few people additionally experienced frustrating courier delivery delays or missing components from their packages, leading to notable disappointment with specific orders.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that plants arrive fresh,... See more

Quality

People report positive experiences with quality, highlighting healthy plants that arrive in excellent... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders consistently arrive promptly... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple and efficient. Consumers... See more

Service

Clients share positive opinions on service, highlighting promptness, efficiency, and ease of ordering.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for the very beautiful, high quality, healthy plants which arrived on time as described (pictured) on your website and confirmed by your lovely telephone staff. A very fair price too. I've... See more

Rated 5 out of 5 stars

Fantastic gardening nursery to deal with. Everything was done via phone call and was so easy and efficient. Calls were answered within seconds and couldn’t be more helpful. Our palms were delivered... See more

Rated 5 out of 5 stars

Really great company. They had run out of stock on a privet hedge deal I purchased so called me up to apologise and upgrade me to a larger version to complete the order at no extra cost, which was ver... See more

Rated 5 out of 5 stars

We purchased 110 potted hedging plants (Hypericum Hidcote), the ordering process was simple and the plants were delivered a few days later. The plants had been carefully packed, all arrived in perfect... See more


Company details

  1. #30 of 48 best companies in Nursery
  2. #19 of 21 best companies in Wholesale Plant Nursery

About Hopes Grove Nurseries

Written by the company


Established in 1992, Hopes Grove Nurseries are hedging plants specialists with a 125 acre nursery and over 1 million home grown plants situated in the Weald of Kent. Our skilled nursery staff have over 200 years of growing experience between them so our plants are given the best possible start.

We only sell our hedging plants to the end user (not to Garden Centres or other nurseries) so you can be assured of direct from the nursery pricing that you will find very hard to beat. We deliver nationwide with plants coming directly from their growing beds to guarantee they are fresh and top quality.

Our website showcases the huge variety of hedging plants species and root types from bare root all the way through to instant hedging.

If you’re not sure which hedge is right for you, take a look at our Choosing The Right Hedge guide pages which detail the species which work best for each situation including privacy & chalk areas.

If you have any queries about our range or want some tailored advice, our expert team are more than happy to take your call on 01580 765600 or sign up to our newsletter to find out about upcoming sales and discounts first!

Plant Healthy certified

Written by the company

Hopes Grove Nurseries is Plant Healthy certified
We are one of just a handful of online nurseries to have attained Plant Healthy certification. In a nutshell, it’s a way of proving that we will always do the right thing in preventing the spread of harmful plant pests and diseases. The Plant Healthy Management Standard is a voluntary initiative that sets out requirements for implementing effective plant biosecurity systems that can be adopted by horticultural businesses. Hopes Grove Nurseries chose to be part of the scheme earlier this year, after a lot of preparation we received our independent audit in October 2025 and passed with flying colours!

Guaranteed to Grow

The Hopes grove Nurseries 12-month Plant Guarantee.

At Hopes Grove Nurseries we work tirelessly at our own UK based nurseries to deliver top quality hedging plants, trees, and shrubs for our customers to plant and enjoy.

We are proud to offer a complete 12 month guarantee as standard on all plants purchased from us. Should any of the plants purchased from us fail within the first 12 months after they are delivered to you, we will replace them.

Visit https://www.hopesgrovenurseries.co.uk/guaranteed-to-grow/ for full terms and conditions

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

404 reviews

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4.5

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310 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Quality Plants and Great Service.

We purchased 110 potted hedging plants (Hypericum Hidcote), the ordering process was simple and the plants were delivered a few days later. The plants had been carefully packed, all arrived in perfect condition and the quality of the plants was excellent. They have been in the ground a week now and all are thriving.

26 May 2026
Rated 5 out of 5 stars

Excellent plants and service

Very pleased with my potted hedging plants. Very quick and helpful communication.
Well packaged, healthy plants delivered in perfect condition.
Very pleased with the service. I am planning to use this nursery for some bare root hedging later this year.

26 May 2026
Rated 5 out of 5 stars

Hedging plants

Ordered 37 hedging plants to replace my box hedging that was destroyed by box caterpillars. Plants came and was pleasantly surprised with the quality of the plants. Would recommend this company for any plants you may need.

26 May 2026
Rated 1 out of 5 stars

I ordered Hornbeam bare-root hedging

I ordered Hornbeam bare-root hedging, which was delivered in November. The quality was disappointing, but I planted the hedge and hoped it would establish. By mid-April, growth was extremely poor, so I contacted Hopes Grove Nurseries. Over the following days I spoke with, emailed, and sent photographs to three different members of staff regarding the issue.
A replacement was eventually agreed, although I was required to pay postage and packing. Unfortunately, the replacement plants also failed, along with further sections of the original hedge. I returned the dead plants and emailed the company, but I have not received any acknowledgement or response.
I have been a customer for 12 years and have generally overlooked occasional quality issues in the past. However, I have experienced significantly more plant failures in recent years, and this latest experience has left me with no confidence in either the quality of the plants or the level of customer service provided.

23 April 2026
Rated 4 out of 5 stars

Cotton Lavender become very special but might need a little nurture

Loved getting the plants and I have bought in the sale before but still quite a price for a tiny plant. A lot really were suffering but I hope with planting on they will recover. Ones I bought before a year ago are really thriving but this time bought later in the season. Will see how they do. Packaging good but just looked a little tired after their journey!

20 May 2026

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