Hope Textiles Reviews 

316
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy to order and it was really helpful that info was there to order the right size cloth for the table size - otherwise I'd have got it wrong! The colour is just what I wanted and the quality is exce... See more

Rated 5 out of 5 stars

Excellent customer service. Ordered some table clothes which turned out to be a different shade to ones previously purchased. Made enquiries which were immediately answered with confirmation they ha... See more

Rated 5 out of 5 stars

I just love these circular table cloths. I bought 2 a few years ago and as I’ve now changed the colour scheme in the room where the table is, I’ve purchased another one. I’m so pleased with the colo... See more

Rated 5 out of 5 stars

This company is so good, I had problems with delivery from the courier and as per we get in touch with the sellers and moan - it wasn’t their fault yet Laura who dealt with me reassured me that she wo... See more

Company details

  1. #13 of 17 best companies in Linen Shop

Written by the company

We are a family run manufacturing business specialising in tablecloths and napkins. We stock over 30 colours, in a variety of shapes and sizes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

316 reviews

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4.4

All reviews

(316)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

Took 7 days to deliver, did not arrive in time.

Ordered on a Monday, for my dinner party on Saturday. According to their website, dispatch takes 2-3 days and Royal Mail takes 2 days. So it should’ve arrived on time. It did not arrive until the following week. Paid £3.50 for delivery to take over a week when it was only between Buckinghamshire and Manchester. And another £3.50 to return. What’s the point ?
Will not be buying from here again

29 November 2023
Hope Textiles logo

Reply from Hope Textiles

Thank you for your feedback. I am very sorry that you are unhappy, however your order was delivered within the 5-6 working day time frame that we advertise. 2-3 working days for dispatch and 2-3 working days for Royal Mail delivery. Your order was delivered on working day 5.

Regarding your location, unfortunately Royal Mail do not take into consideration distance from collection address and all orders are treated the same unless an upgrade in service is paid for.

Sadly the postal charges are expensive and this is something that is out of our control as the prices are set by whichever courier/postal service you choose for the return.

Our postage charge covers the cost that we pay to post the order. We do not make a profit from our postage charge.

Rated 5 out of 5 stars

Excellent

The table runner I bought arrived promptly and was well packaged.
The item is of excellent quality and exactly as described.

31 October 2023
Rated 5 out of 5 stars

The best table runners

Love using the runners and table cloths supplied by hope textiles. They print up beautifully! They are long lasting and wash superbly too 🥰 service is always excellent, with quick delivery!

22 September 2023
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