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horze.fi Reviews 2,882

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TrustScore 3 out of 5

2.9

Tack shop
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Company details

  1. Tack shop

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2.9

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible quality

Unfortunately the quality was quite terrible :(

Riding socks frayed after one use, lot of loose strings everywhere after riding for one hour. Can be worn again, but look terrible. Not suitable for any abrasion, and riding socks definitely should be able to stand that.

Pants were see-through and had to return.

1 September 2022
Unprompted review
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Reply from horze.fi

Thank you for your review. This feedback is very important to us, as we would like to improve our customer service. We understand your disappointment and apologize for the inconvenience. If there is still an opportunity for us to help you , we would be glad if you contact us at asiakaspalvelu@horze.fi

Rated 1 out of 5 stars

Order made 9.8.

Order made 9.8.
Promised delivery date 26.8 - 29.8.
Delivery date 13.9 when I had holiday and could not pick it.
Still unclear where the package is.

Package contains emergency milk for foal.

19 September 2022
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Reply from horze.fi

Thanks for your review. This feedback is very important to us, as we would like to improve our customer service. We understand your disappointment and sincerely apologize. It seems that your case has been dealt with, please do not hesitate to contact us again if there is anything more we can do for you.

Rated 1 out of 5 stars

Hello

Hello

I have nit resived my irder wuch i have made in the beginning of december 2019.

Br Anne Timonen

2 January 2020
Unprompted review
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Reply from horze.fi

Hei Anne,

Kiitos palautteestasi. Selvitämme asiaa ja palaamme sinulle pikimiten sähköpostitse.

Ystävällisin terveisin,
Horzen tiimi

Rated 3 out of 5 stars

Super slow delivery

Super slow delivery - took 2 weeks to get stuff that were in stock. Otherwise a great shop with an extensive selection.

15 September 2019
Unprompted review
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