The customer help was very good and also went the exstra mile to help resolve the problems i was having. many thanks.
Company replied
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The customer help was very good and also went the exstra mile to help resolve the problems i was having. many thanks.
Company replied
One of the best online shopping experiences I have ever had. Mike went to endless trouble to make sure he was sending the correct part, then more time sorting out an hydraulic problem even to the p... See more
Company replied
Very fast in putting the order together and getting it dispatched. Ordered Sunday evening and arrived with me on the Tuesday about lunch time. Was kept up to date with the order as it was processe... See more
Company replied
Excellent customer service. One of the parts I required was out of stock, but the company emailed me straight away (when they were supposed to be shut between Christmas and New Year) to explain and o... See more
Company replied
Hose Shop have a wide Industrial Hose range for uses such as industrial, horticultural and mechanical. View our extensive product range or contact us.
Ripon Road, HG1 2BS, Harrogate, United Kingdom
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Reply from HoseShop
Superb company to deal with. Even when I ordered the incorrect size item (my fault) it was no trouble to sort it out.

Reply from HoseShop
Very useful to be able to webchat and discuss my requirement with very helpful and knowledgible staff. Products arrived next day as promised, good quality and well packed.

Reply from HoseShop
Everything from start to finish of this order went as predicted when the purchase was made. My item turned when they said it would. Very happy.

Reply from HoseShop

Reply from HoseShop
reliable poroducts, service, and delivery. my go to for all our hose requirements

Reply from HoseShop
Delivery of stock parts was a bit slow, partly due to delayed dispatch but mainly due to FedEx sending the parts on a tour of the UK

Reply from HoseShop
Very fast in putting the order together and getting it dispatched.
Ordered Sunday evening and arrived with me on the Tuesday about lunch time.
Was kept up to date with the order as it was processed then dispatched.
A lot of other companies can certainly learn from these guy about how quickly to process and dispatch orders.

Reply from HoseShop
Great service from start to finish, very quick delivery

Reply from HoseShop
Great response and order delivery was great. Quality for a great price, Will be ordering more very shortly.

Reply from HoseShop

Reply from HoseShop
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