Hostfactor.eu - Hosting Services Reviews 80

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Superb web hosting has good anti ddos and very reliable . Support is great and they help with site installation within their limit and make sure its done. i am satisifed with this hosting provid... See more

Company replied

Rated 5 out of 5 stars

If you're looking for an affordable hosting, simply click hostfactor.eu. Their pricing are among the cheapest. I've been utilizing their cpanel reseller plan for about 4 months now and sati... See more

Company replied

Rated 5 out of 5 stars

I just wanted to take a moment to express my appreciation. Even though it’s Sunday and my ticket was marked as medium priority, I was amazed to receive a clear and accurate response from Alexandr... See more

Company replied

Rated 5 out of 5 stars

I went on a well known professional web hosting forum looking for a new host. I have been with my current host for over a decade who I also found on the same forum. I wanted to expand my vendors and p... See more

Company replied

Company details

  1. Web hosting company

Written by the company

Be different and memorable. Let your ideea grow with us. We provide a variety of Cloud Hosting solutions in multiple locations worldwide. You’re in charge – pick the plan that’s right for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

80 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Good solution for starting

Good solution

13 September 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Really great service and fast support

I host sites for my needs and for my customers for almost 20 years. Tried lot of hosting companies, big names also, and I must say Hostfactor.eu is one of my favourite ones. Fast servers for WP, cheap and very good 24/7 support. Thanks.

9 September 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

HostFactor Is Really Good

First of all, I would like to send my sincere and heartfelt thanks to HostFactor and have a good day everyone. When I came to HostFactor, the first thing I was impressed with was the quality of service and the very modern website. HostFactor already offers a lot of services for 0 euros. They are very good and very comfortable. When I introduced my relatives and people I know to HostFactor, they were very happy, satisfied and very surprised about the hosting and reseller services when most of the services here are very good , stronger, faster, superior to other places. I also feel that HostFactor is a reliable and reputable modern website technology solution. I advise everyone to try hosting or reseller here once, you will not be disappointed. Thank you very much for reading, have a happy and good day

30 August 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

My experience with HostFactor has been…

My experience with HostFactor has been outstanding, and there are several reasons why they stand out as a top-notch hosting provider. What made my experience truly great was the reliability and speed of their servers. From the moment I signed up, my website has been running smoothly, with virtually no downtime. This level of performance has been crucial for my business.

HostFactor also excels in customer support. Their team is knowledgeable, responsive, and genuinely eager to help. Whether I had a technical question or needed assistance with a more complex issue, they were always available and provided clear, actionable advice. This kind of support is invaluable, especially when you’re managing a website that needs to be online and operational 24/7.

Another area where HostFactor shines is in their user-friendly interface. Even for someone who isn’t very tech-savvy, their dashboard is easy to navigate, making tasks like managing domains, setting up emails, and monitoring site performance a breeze.

If there’s one area for improvement, it would be expanding their knowledge base with more tutorials and guides. While their support is excellent, having more self-help resources could benefit users who prefer to troubleshoot on their own.

Overall, HostFactor is doing a fantastic job of delivering reliable, fast, and secure hosting services, coupled with excellent customer support. I highly recommend them to anyone looking for a dependable hosting provider.

27 August 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Easy to sign up and very cheap

19 July 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Pre Sale Review

I had a few questions and the team responded very quickly. I never expected the replies to be that fast. I'm happy overall and am willing to leap towards the next step of buying the hosting. I'll make sure to update the review for any additional feedback after a few months.

16 July 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Fast support and great servers to host…

Fast support and great servers to host on!

20 June 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 1 out of 5 stars

Horrible experience, super rude people

2 June 2024
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Reply from Hostfactor.eu - Hosting Services

Our staff is well trained and nobody treats customer as you say. Also, we don't recognise you as our customer, can you share more details? Eg. order no. or invoice paid.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Wonderful Fantastic service

1 June 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Great Hosting

Great Hosting, uncomplicated and the support is great! Pricing affordable... Get it now before is to late ;)

1 June 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

The purchase gives me security

The process of purchasing services is easy and secure

26 May 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Had queries regarding domain change

Had queries regarding domain change and it was resolved to my satisfaction

26 May 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 4 out of 5 stars

Overall Good

So far its just 2 days It seems all is perfect as of now

21 May 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Super Cheap Price

Using their Hosting almost 1 year without any issues. Support little bit slower. Price is super cheap. Overall so far so good.

7 May 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 5 out of 5 stars

Superb web hosting has good anti ddos…

Superb web hosting has good anti ddos and very reliable . Support is great and they help with site installation within their limit and make sure its done.

i am satisifed with this hosting provider that takes care for their customer. You cant beat there prices for shared hosting they offer in todays market.

If you are looking for a good shared web hosting look no further then Hostfactor.eu.

21 April 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 4 out of 5 stars

Awesome Hosting Service

Awesome Hosting Service

19 March 2024
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Kari #hostfactor.eu

Rated 4 out of 5 stars

Very gods

Very gods, service excelente.

5 March 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you to improve from 4 star to a 5 star :)

@ Alexandra at #hostfactor.eu

Rated 5 out of 5 stars

Amazing service and very fast

27 February 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Alexandra at #hostfactor.eu

Rated 5 out of 5 stars

one of the best Hosting company

1 February 2024
Unprompted review
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Reply from Hostfactor.eu - Hosting Services

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

@ Alexandra at #hostfactor.eu

Rated 1 out of 5 stars

Beware! Don't Risk Your Sites & Data

Beware!
This company might delete all your sites without warning & justify it by claiming you violated TOS, while actually they abuse you & behave as bullies.

In my case it was done out of impulsive anger, just because I asked for full company details to apply to court against them for deleting one site.

2 minutes after all my customers sites were down & my access was blocked even to copy data.

It took about 12 hours to convince them to let me copy the data to migrate the sites.

They behaved as bullies, just because they have the power to do so & out of ego & chose to cause damages to so many people that had no connection to this subject.

Since @kari from Hostfactor, replied a pathetic reply here, trying to justify their nasty & bully behavior, Let me add the following:
I'm using hosting services for 20 years for myself & for customers. Sometimes happens that a site is hacked & needs to be suspended till it is cleaned.
I myself never send spam & @kari knows well that I wasn't spamming & that it was a hack.

Not only that, In the 2 months I was with them, my sites were attacked as never before, as well as their servers, in a way that their own site & all sites on their servers were hacked damaged or down for quite a long time. The second time it was shorter but the damage was done. Even their own site was down without option to ask what happened or support.

I offered to pay extra to have more authority on my own server's security & performance & they refused.

The same as Hostfactor got an email about the spam hack, I received as well, I cleaned the website within a few moments & sent a reply to sender that it was done. My site was deleted from the server (not suspended) after I already cleaned it & without the tech support checking if it was correct that it contains a virus.

So yes, it is is a huge damage after all their servers were hacked twice, I asked for full details to apply to court. Instead of simply giving me the details as they should, they terminated all accounts on my server & put them down.

If they are so sure that they are right & court would decide against me, they only had to give me the details and laugh. However, they chose the bully way & till now they didn't give the details, terminated all accounts including my option to view support tickets & write them.
I had to open a new account with a different email to open a support ticket & beg for receiving the data for my innocent customers.

So yes, they gave me the cpmove files but only after the damage was done & after I opened a new account in order to be able to contact them. In the 20 years I work giving hosting services, I never in my life met such a nasty & a bully behavior. All other reviews I gave here on Trustpilot are 5 stars.

They did all that on purpose, while they knew I'm ill with cancer & in a bad health condition.
Why? Just because they are impulsive & just because they can hide behind the screen believing nobody will run after them for justice !

And one more thing: They even terminated my access to the support tickets to copy & save the evidence I have against them to be used on court. Yes, I have some on emails, but I'm a person that empty trash twice a day & keep my environment clean.

They offer you a coupon on their response to try their service. Would you?

I didn't even mention that they did it after I purchased a "lifetime deal" that ended very shortly. From Nov 17 2023 to January 6 2024. Less than 2 months. Now let's see if they refund my 1063.45$ paid.

7 January 2024
Unprompted review
Hostfactor.eu - Hosting Services logo

Reply from Hostfactor.eu - Hosting Services

Ahrale,
Let put hostfactor.eu audience in the right place.
- Using web hosting for phishing activities is forbidden in 100% of web hosting industries. We informed you about this phishing reports (from netcraft), we had taken down one single website (from a total of 43) and we give to you the latest backup (to restore in another place).
- Using web hosting for sending SPAM e-mail is forbidden in 99% of web hosting industries.
- You recieved warnings about TOS infrigment, even with warnings you continue to infrige our TOS so we took the decission to cancel your accout.
- We give to you all your accounts backup in less than 1 hour (without any downtime for your websites, please dont lie!) and we let you 72h to find another place. We think that 72h is a resonable time-frame and the backups provided are in the cpmove format to easly restore.
In the end, we are sorry, but we can't accept illegal activities on all our servers.
Our services are rock-solid, for audience who read this review and reply, you have a promo coupon to use our reseller just to see that we are rock-solid. Use TESTIT coupon when order any reseller package from our website.

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