Hotel Saint Germain Reviews 

I was originally recommended this hotel by a Parisian whose grandparents stayed there when visiting family. This was 15 years ago - we had a great stay. Last month I returned for another stay and was delighted that the same family run it. Booking was straightforward and we had a relaxing trip and were well looked after. The staff were always helpful and welcoming. It is very well located with bars, cafes and restaurants to match every budget (Michelin Restaurants within walking distance). Bon Marche department store (think Harrods for the French) is close by and a metro station for travel to central Paris is within 200m. (there is also underground parking - a similar distance). The Seine is within a 30 minute walk. Delphine and her staff could not have been more helpful. I write this (the hotel is my Parisian secret) and didn't really want to share BUT if you want a small well run bijou hotel stay in Paris in a great location then Hotel Signature - Saint Germain should be considered.

I had a wonderful stay at Hotel Relais Saint-Germain and can highly recommend it.
Special thanks to Gilles, a true professional. I had an urgent question and sent an email late at night, and I received a prompt and helpful response with a solution.

The room was spacious, clean, warm, and beautifully decorated in an authentic Parisian style, with a bathtub and a lovely view from the window. It was very quiet and comfortable, and I slept perfectly.

The breakfast was delicious and could be ordered to the room.
Overall, an excellent experience - 5 out of 5.

Perfect Service, perfect stay and high quality from breakfast to room. Also perfect loacation for a short trip to Paris - quiet place in a very vivid environmet - lot of Paris sites in walking distance. Highly recommended.

Our daughter is 100% dependent on a wheelchair. On the 23rd June she booked and prepaid a room at Hotel Saint Germain in Paris under the condition that it should be wheelchair accessible. When the hotel informed her the next day that it is not wheelchair accessible, and that her request was unconfirmed, she immediately called the hotel and informed them it was not possible for her to come. This was 16 days before the requested arrival date. Nevertheless, despite the fact that she had called the hotel immediately after she had been informed that it was not possible for her to stay there, they refuse to refund the prepayment. Even after extensive email correspondence with the hotel management, they still refuse to refund the prepayment of almost 800 euros. We have also contacted Hotels.com and they are not willing to help. In our opinion, it is a scoundrel behavior of this hotel to take advantage of this situation and refuse to refund the prepayment 16 days before the date of arrival. It seems they are much more interested in a few extra euros, than keeping a good relation to their customers. We would suggest to STAY AWAY from this hotel, and ALSO from bookings at Hotels.com who are not willing to help.