Hotelmetropole Reviews 1

TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

Serata del redentore Venezia

Abbiamo pernottato una notte in questo hotel. Si trova in ottima posizione vicino a Piazza San Marco. Molto belli gli interni,curati e caldi. Ai piani sono presentate varie collezioni antiche molto interessanti. Per quanto riguarda il servizio invece abbiamo notato poca attenzione agli ospiti, arrivati alle 12,30 abbiamo chiesto di mangiare qualcosa, e ci hanno proposto una caprese che hanno regolarmente portato al tavolo senza accompagnarla con qualche grissino o fetta di pane. Trattandosi di un hotel 5 stelle ci saremmo aspettati maggiore attenzione, inoltre abbiamo trovato poca organizzazione nel servizio colazione. Il buffet non veniva rifornito per cui molti vassoi risultavano vuoti limitando la scelta degli alimenti. Quindi un'esperienza in parte deludente, forse trattandosi del giorno del redentore c'era molto fermento per cui qualcosa è stato tralasciato, ma credo che ciò non dovrebbe succedere in un hotel 5 stelle.

20 July 2024
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