I bought a Cort CR300 Delux after seeing so many positive reviews about it ...I got the feeling it was maybe more intended for the Far East market as not many UK suppliers had it in stock and those th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't have enough good things to say about these Valves. I have a Marshall Origin 20 Head, I was finding it hard to like it . A last resort, I decided to try a pair of JJ-6CA7's power valves to rep... See more
Excellent service Hot Rox UK Requested advice on tube selection for 6922 valve replacement on integrated amp. Toni from Hot Rox UK advised Genalex Gold Lion 6922 for my Valve Audio amp. Ordering was... See more
Fast delivery as usual. I've used Hot Rox many times as they have items I need that aren't available anywhere else in the UK and they offer them at a good price with a good website with clear informa... See more
Company details
- #8 of 46 best companies in Musical instrument shop
- #5 of 14 best companies in Guitar Shop
- #12 of 39 best companies in Hi-fi shop
- #26 of 179 best companies in Hobby shop
Written by the company
We aim to be very efficient and offer tour support to high profile bands and musicians around the World. We are a forerunner in supplying Boutique Fx Pedals, High Grade Matched Valves of all types. Hot Rox at your Service
Free Shipping on most products
Fast Dispatch
14 Day return on Mail Order sales
Contact info
6, Millview Court, NG2 4PS, Nottingham, United Kingdom
- +44 (0) 115 9873163
- sales@hotroxuk.com
- www.hotroxuk.com
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DONT BUY ANYTHING HERE
DONT BUY ANYTHING HERE. AFTER ALMOST A MONTH I HAVENT RECIEVED MY PACKAHE
18 December 2025
Reply from Hot Rox UK
Dear Juan,
As explained in our previous email responses, your order was placed just before the holiday period. We have provided all available tracking updates from Royal Mail International and have remained responsive throughout.
At this stage, your order is in the overseas delivery system and is continuing its journey. Based on the latest information, it should be with you soon.
We appreciate your patience while the delivery process is completed.
Regards
Hot Rox UK
Good price, quick service
Competatively priced plus took advantage of the special offer, delivery was very quick. Having fun with the Trio +, still getting the hang of it, but working well. Can recommend Hotrox.
6 January 2026
reasonable pricing and prompt delivery
6 January 2026
Reply from Hot Rox UK
Dear Marc,
We are looking into this and will be in touch by email
Sorry for the delay
Regards
Hot Rox UK
One of the best!
I've been using 'Hot Roks Uk' for years.
Stiil in the game... ✨
Thanks guys!
6 January 2026
Great Company
Had never heard of Hot Rox before I was looking for a Caroline Kilobute. Called for some pre-sales advice, and the gentleman I spoke to was very friendly and helpful and confirmed stock. Placed the order, and despite an issue on Klarna's side, the team got the pedal out to me really quickly. 10/10 service. Will be back!
5 January 2026
Unprompted review
Perfectly matched tubes
Perfectly matched tubes. Quick delivery. Trustworthy after wasting money ebay sellers falsely claiming matched pairs and quads.
23 December 2025
Been a long time since I used them
Been a long time since I used them, used to supply the EHX pedals back in the late 90’s when they came back in, bought my first Sovtek BM from you guys, love this one, keep it going!
23 December 2025
Shop fixed a mis delivered order quickly
I only received a partial order. And have so far been unable to contact the shop. This could be due to Christmas, but i would expect an auto email reply, or shop answerphone.
Edit.
Once the shop opened from the xmas break, missing items were sent next day and normal epic customer service was resumed. If they had some sort of “we are out the shop” reply i would have been my normal 5 star happy. Will be using them again.
23 December 2025
Item arrived early especially with it…
Item arrived early especially with it being Christmas purchase. First time I bought on line but have been to shop a few times always very helpful especially on items like valves( tubes for our USA friends ) would be happy to use on line if I couldn’t made the journey down to shop
Cheers
23 December 2025
Great service!
23 December 2025
Great experience as always
Second purchase with Hot Rox Uk incredible speed and quality products which got out of a sticky situation with a replacement internal speaker cable.
10/10 great service
19 December 2025
Fat efficient service and at Christmas too!
Ordered just before Christmas and parcel arrived the next day!
19 December 2025
Excellent
Been shopping with Hot Rox UK for years - always fast delivery and competitive pricing!
17 December 2025
to craig and the staff merry xmas and a…
to craig and the staff merry xmas and a rocking new year best wishes john clark cumbria audiovision services whitehaven
17 December 2025
Great store with a lot of products that…
Great store with a lot of products that I find are becoming harder to source.
Prompt delivery.
12 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.