The fastest and most effective VPN I have used so far. Not much buffering when used for streaming, and has got through about 75% of geoblocked streaming services. However, there are some services that... See more
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I have been using Hotspot Shield for several years now and I love it. I rely on many of its features, especially location and the all-important Kill Switch. I also use the mobile companion app for iO... See more
Have Been A Premium Subscriber For Quite A While Now, And There Has Never Been A Day Where There Isn't An Issue With The Absolutely Awful App. "Can't connect" Should Be Their New Tagline, As... See more
Company replied
I lost my connection before moving last July. Eight months later I tried to reset my connection but did not have the old email address to reset my password. The Hotspot team patiently guided me thro... See more
Company details
About Hotspot Shield
Written by the company
About Us:
As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries.
Key Benefits:
Data Encrytion
Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots.
Online Anonymity and Hidden IP
Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address.
Access to Online Content
Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more.
45-day Money Back Guarantee:
Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Contact info
250 Northern Ave, 3rd Floor, 02210, Boston, United States
- (408) 744-1002
- Support@HotspotShield.com
- www.hotspotshield.com
3.5
Average
776 reviews
Replied to 91% of negative reviews
Typically replies within 1 month
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Definitely worth the money!
Their technology is good, and the tech support is really outstanding! Highly recommended.
11 November 2022
Unprompted review
Hotspot Shield allows me to participate…
Hotspot Shield allows me to participate in e-commerce with the confidence that my data remains safe and encrypted.
After install, Anthony in the help department, explained the system functionality and I am now off and running.
Thank you Anthony and thank you Hot Spot Shield.
11 November 2022
Unprompted review
great vpn with great customer service
been using for months, works great. has a technical issue recently and failed to troubleshoot in everyway I can think of. contacted the support and they helped me until the issue was resolved within 15 minutes. great service!
11 November 2022
Unprompted review
Everything was great
Everything was great . The communication skill is so good that My issue resolve in some minutes
11 November 2022
Unprompted review
most helpful and easy
8 November 2022
Unprompted review
nice VPN and user friendly
8 November 2022
Unprompted review
Good Response and Quick Actions
Good Response and Quick Actions, My Problem Solve in within 10 to 15 minits
7 November 2022
Unprompted review
Immediate solution to login issues made…
Immediate solution to login issues made for a pleasant experience
28 October 2022
Unprompted review
Very responsible and very professional…
Very responsible and very professional with results! Have been a client 2012 and they are great!
Patricia
28 October 2022
Unprompted review
Wilson C of Hotspot Shield solved my…
Wilson C of Hotspot Shield solved my problem in a fast and efficient way
Thanks Wilson, I appreciate your help
20 October 2022
Unprompted review
Quick and reliable support
I've been using Hotspotshield for close to a decade now, yes the service is great and I have at least used it from over 15 different countries across 4 different continents and the very few times I had issues is where their added value comes through. Quick and reliable support. A recent experience was with an unsupported router and tech support was on point.
14 October 2022
Unprompted review
Refund experience
I had a wonderful experience when I asked for a refund. They fulfill their promise of having 45 days to get your money back
8 October 2022
Unprompted review
I asked the Support what the charge…
I asked the Support what the charge might be for this service. They responded almost immediately that it's included with my Dashlane account, so, no charge.
8 October 2022
Unprompted review
Tech support was straight forward and fixed the issue.
Tech support was straight forward and help me salve the problem quickly. Thank you for your service.
28 September 2022
Unprompted review
Hotspot Shield support is extremely…
Hotspot Shield support is extremely high support
great people in great company
29 September 2022
Unprompted review
Hotspot Shield stopped working Windows…
Hotspot Shield stopped working Windows 10, 64 bit laptop. Un-installing the Hotspot Shield app and re-installing the same worked !
26 September 2022
Unprompted review
First a precise bot and then an efficient agent Jehoshua
First a bot replying - very precisely on the issue and then got transferred to Jehoshua and he helped me through "step by step" checks and finally uninstall and reinstall guide that solved the problem. Good job Jehoshua !!
25 September 2022
Unprompted review
I had a question about my Hotspot Subscription.
I had a question about my Hotspot Shield protection subscription. When I wrote to support for help, I received an immediate, friendly and helpful response from Erniel B., a Customer Support Advocate.
I am very happy and pleased with Hotspot Shield and feel much safer online with it on my computer.
Thank you so much... Kathy
22 September 2022
Unprompted review
Best & Fastest VPN
24 September 2022
Unprompted review
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