Houfy Reviews 603

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently find the platform to be user-friendly and efficient for both booking and managing properties, often highlighting its ease of use compared to other well-known sites. The absence of fees is a significant advantage, making vacation rentals more affordable and providing better value for money. People appreciate the transparency and the ability to communicate directly with owners, which simplifies the booking process. However, some people mentioned that the platform does not attract many visitors, leading to infrequent bookings for hosts. A few other people also felt that the system for selecting dates and processing payments could be improved, as it sometimes requires manual troubleshooting.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Website

People report positive experiences with website, finding it easy to set up, navigate, and use for various... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as super simple,... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the significant savings compared... See more

Value for money

Users describe positive interactions with value for money, with many reviewers appreciating the significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

Overall, I appreciated the transparency and the no-fee booking, which made the process easy and straightforward. My host was very responsive to all of my questions and helped ensure a smooth stay. The... See more

Company replied


Company details

  1. Vacation rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Flat
  6. Holiday home letting agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

603 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Houfy Feedback

Whenever a guest clicks on my calendar, they aren’t able to select their preferred dates. Instead, it should prompt them with a clear message that a 30-day minimum stay is required. Right now, guests have to contact me to figure out why they can’t book, and then I have to troubleshoot the issue. Ideally, the system should automatically show the 30-day minimum when dates aren’t available for shorter stays.

Additionally, the system did not prompt guests to pay for their booking. On the backend, I had to Google how to send a payment request, and the button to do this was very hard to find. It looks like plain text, the same as everything else on the page. This button needs to be clearly highlighted and styled as an actual button so hosts can quickly recognize and use it.

It would also be helpful if the payment request link auto-populated in the confirmation email. For example, when we receive a booking request, the email should include a “Send Payment Request” button that we can click directly.

Finally, if there’s a way to fully automate data transfer when connecting our Airbnb account to Houfy, rather than only transferring some information, that would be ideal.

Other than these issues, the website looks very nice.

24 September 2025
Houfy logo

Reply from Houfy

Hi Linse,

Thanks again for sharing your detailed feedback with us — we’ve already responded directly to your email and are working your suggestions into our upcoming UI updates.

Houfy was built by hosts, for hosts, and we truly value constructive input like yours — it helps us improve and often gets implemented. That’s why we were a bit surprised to see a 2-star review, as this rating typically signals poor or untrustworthy service, which we don’t believe reflects your actual experience or the positive points you noted.

We appreciate you taking the time to share your thoughts and hope you’ll reconsider the rating as we continue to improve.

Rated 5 out of 5 stars

David's house

I was at David's house for a year, he was one of the best I have rented from, I'm a traveling x-ray tech, so when I came home he'd water my plants for me, even when I was there if I needed anything, he would bring it over, when you are away from family and home , small acts of kindness matter , the town has a lot of things to do,I found the people to be so friendly, and I made some life long friends,not to mention the beautiful scenery all around me, I would definitely stay at one of his houses again!

24 September 2025
Rated 4 out of 5 stars

First Booking after a year on the site

Great to receive our first booking with Houfy. The experience went very well. The only thing was a long delay for the first Stripe payment which was not received until the guest had left. I believe that payments should now be quicker for the second booking so not really an issue. Look forward to receiving more direct bookings from your site.

17 September 2025
Houfy logo

Reply from Houfy

Congrats on your first Houfy booking — that’s always an exciting milestone! We’re so glad the experience went well overall.
The payout delay was on Stripe’s side ((they sometimes hold the first payment a bit longer for verifications), but the good news is future transfers should be much quicker. Hopefully everything runs smoother next time and we can earn that 5th star from you! :)

Rated 5 out of 5 stars

The Houfy site is very user friendly

The Houfy site is very user friendly. The rentals listed have been accurately depicted. Communication with Houfy and the host are efficient. When looking for a home rental I always start with Houfy.

23 September 2025
Houfy logo

Reply from Houfy

Thank you Nancy

Rated 5 out of 5 stars

Easy Booking & Great Owner Experience

Booking through Houfy was incredibly simple and straightforward. Working directly with the property owner made the process even better—the communication was fast, friendly, and professional. We also appreciated being able to save on booking fees compared to other platforms. Overall, it was a smooth and pleasant experience, and I would definitely use their service again.

23 September 2025
Houfy logo

Reply from Houfy

Thank you Lisa

Rated 5 out of 5 stars

First time User

The app/service was easy to use and provided all the information about my stay that I needed

22 September 2025
Houfy logo

Reply from Houfy

Super Joe, Thanks

Rated 5 out of 5 stars

Best Vacation Spot Ever

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is peaceful. relaxed, and a perfect place to relax. My favorite spot after a day at the beach or in the pool is in the hammock! The hosts are kind, accommodating and there is everything you need there!

13 September 2025
Rated 5 out of 5 stars

Ease of use

Ease of use, i spent less time worrying about extra fees and more time relaxing on vacation.

15 September 2025
Houfy logo

Reply from Houfy

Great to hear Michael. Thank you.

Rated 5 out of 5 stars

Houfy: weird name, GREAT EXPERIENCE!

My wife just happened to find Houfy after VRBO tried to screw us again with hidden fees... ok, technically it was the rental co but vrbo fees are also ridiculous. At Houfy we had a GREAT experience with the rental, no hidden fees/WYSIWYG and the agreement was simple and straightforward. Our new rule is if it isnt on Houfy, we don't need to rent it. Tagline for you: Houfy... weird name, GREAT EXPERIENCE!

23 August 2025
Houfy logo

Reply from Houfy

Love this — “weird name, GREAT EXPERIENCE” might just become our new tagline!
So glad you and your wife found Houfy and had such a smooth, transparent experience. That WYSIWYG approach is exactly what we’re going for — no surprises, just fair and direct bookings.
Thanks for the kind words (and the free marketing line)!

Rated 5 out of 5 stars

Houfy is the best…

Houfy is constant and steady, so efficient for short term rental owners! They've been a sweet spot for me and my rental.

10 September 2025
Houfy logo

Reply from Houfy

Thanks Laura.

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