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Howdens - Arbroath Reviews 33

TrustScore 4.5 out of 5

4.3

Unit 1, Peasiehill Road, Elliot Industrial Estate, DD11 2NJ Angus, Scotland, GB


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Rated 5 out of 5 stars

Great last minute 3 for 2 deal on all flooring allowed me to get good quality vinyl click flooring at very reasonable price.

Company replied

Rated 5 out of 5 stars

The free design service is great, also talked through options back at the shop to keep costs down for a rental flat

Company replied

Rated 5 out of 5 stars

Great to see Stephen Breen back in branch. Very welcoming as new branch manager. First class service and products.

Company replied

Rated 5 out of 5 stars

From the time Kiera the Kitchen designer came to the house and drew up the plans for my new kitchen to the actual supply of the kitchen absolutely nothing was too much bother, changes made after initi... See more

Company replied


Company details

  1. #60 of 136 best companies in Kitchen supply shop
  2. #77 of 224 best companies in Bedroom furniture shop
  3. #24 of 60 best companies in Door supplier
  4. #29 of 81 best companies in Flooring Shop
  5. #20 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Peasiehill Road, Elliot Industrial Estate, DD11 2NJ, Angus, Scotland, United Kingdom

  • 01241 202 000

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Howdens, Arbroath

ONE OF THE BEST PLACES TO GET SERVED, WITH VERY HELPFUL & FRIENDLY STAFF.

2 March 2026
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Reply from Howdens - Arbroath

Hello,

Thank you for your kind words and for taking the time to leave such a positive review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great to see Stephen Breen back in branch.

Great to see Stephen Breen back in branch. Very welcoming as new branch manager. First class service and products.

16 October 2025
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Reply from Howdens - Arbroath

Good afternoon, Thanks for reviewing our Howdens - Arbroath depot. All the best, Alexandra

Rated 5 out of 5 stars

Happy with kitchen

Happy with kitchen, really freshened it up

12 September 2025
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Reply from Howdens - Arbroath

Hello MBK ELECTRICAL,

Thank you for your positive feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Absolutely fantastic service and quality product

From the time Kiera the Kitchen designer came to the house and drew up the plans for my new kitchen to the actual supply of the kitchen absolutely nothing was too much bother, changes made after initial design and order was facilitated quickly and no issues at all encountered.

6 August 2025
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Reply from Howdens - Arbroath

Hello Brian, good morning,

Thank you for sharing your positive experience with us. We're pleased to hear that Kiera and the team were able to accommodate your needs efficiently.

Best wishes,

Rated 1 out of 5 stars

Abysmal after sales service

Bog-standard kitchen supplier. Will promise and guarantee you anything to make a sale, but after sales service is chronically poor. Defects and faults with units and materials will be completely ignored. Defects with units were reported as soon as noticed, but every unbelievable excuse was rolled out from all customer service levels, to try and not justify rectifying the problems highlighted. Would not recommend Howdens to anyone because of their horrendous after sales service.
*Update* Issues with the defective parts were highlighted to local branch, customer services dept, Head Office, etc. etc. All were met with no interest, and unbelievable reasons as to why the defects would have occurred. Not once did Howdens want to take any form of responsibility for the products they sold. Abysmal after sales service!

26 April 2025
Unprompted review
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Reply from Howdens - Arbroath

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Great last minute 3 for 2 deal.

Great last minute 3 for 2 deal on all flooring allowed me to get good quality vinyl click flooring at very reasonable price.

7 July 2023
Howdens - Arbroath logo

Reply from Howdens - Arbroath

Hi, Thanks for leaving this 5 star review for the Howdens - Arbroath depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

The free design service is great

The free design service is great, also talked through options back at the shop to keep costs down for a rental flat

23 February 2023
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Reply from Howdens - Arbroath

Hi, Thanks for leaving this 5 star review for the Howdens - Arbroath depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

First experience.

Really nice gentleman came to our office and we quickly got things up and running and sorted out. We ordered a few items which were delivered the next day. Unfortunately, there was a £50 delivery charge which was failed to be communicated with us. Considering we are less than half a mile away from the store, this seemed a tad on the steep side (still cheaper than hiring a van).
When we were ready to install the items, a bag of screws and plugs were missing from one item (present on the other five), which was a shame. Also, one of the kitchen worktops had a dent in it. It looked as if it had been dropped before it got delivered to us. Thankfully it is only needed in an office and not a house, so we let it go. All in all a very good service (to get started at Howdens and quick delivery of the goods), but a tad disappointed with the (steep) delivery charge and faulty or incomplete items. Nothing major, but room for improvement.

15 July 2022
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Reply from Howdens - Arbroath

Thank you for your feedback. Please be assured we will share your comments with the Arbroath depot for their acknowledgment and future development. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 4 out of 5 stars

Ordered a door through app

Ordered a door through app, pleased with door , but was sent a message saying someone would contact me but never happened. Pleased with service in store and advice given by the manager

8 July 2022
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Reply from Howdens - Arbroath

Good afternoon, Thanks for reviewing our Howdens – Arbroath depot. Best wishes, Tash

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