Great last minute 3 for 2 deal on all flooring allowed me to get good quality vinyl click flooring at very reasonable price.
Company replied

Unit 1, Peasiehill Road, Elliot Industrial Estate, DD11 2NJ Angus, Scotland, GB
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Great last minute 3 for 2 deal on all flooring allowed me to get good quality vinyl click flooring at very reasonable price.
Company replied
The free design service is great, also talked through options back at the shop to keep costs down for a rental flat
Company replied
Great to see Stephen Breen back in branch. Very welcoming as new branch manager. First class service and products.
Company replied
From the time Kiera the Kitchen designer came to the house and drew up the plans for my new kitchen to the actual supply of the kitchen absolutely nothing was too much bother, changes made after initi... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Peasiehill Road, Elliot Industrial Estate, DD11 2NJ, Angus, Scotland, United Kingdom
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ONE OF THE BEST PLACES TO GET SERVED, WITH VERY HELPFUL & FRIENDLY STAFF.

Reply from Howdens - Arbroath
Great I was able to change a few things and not wait on it as it was in stock

Reply from Howdens - Arbroath
Great to see Stephen Breen back in branch. Very welcoming as new branch manager. First class service and products.

Reply from Howdens - Arbroath

Reply from Howdens - Arbroath
From the time Kiera the Kitchen designer came to the house and drew up the plans for my new kitchen to the actual supply of the kitchen absolutely nothing was too much bother, changes made after initial design and order was facilitated quickly and no issues at all encountered.

Reply from Howdens - Arbroath
Bog-standard kitchen supplier. Will promise and guarantee you anything to make a sale, but after sales service is chronically poor. Defects and faults with units and materials will be completely ignored. Defects with units were reported as soon as noticed, but every unbelievable excuse was rolled out from all customer service levels, to try and not justify rectifying the problems highlighted. Would not recommend Howdens to anyone because of their horrendous after sales service.
*Update* Issues with the defective parts were highlighted to local branch, customer services dept, Head Office, etc. etc. All were met with no interest, and unbelievable reasons as to why the defects would have occurred. Not once did Howdens want to take any form of responsibility for the products they sold. Abysmal after sales service!

Reply from Howdens - Arbroath
Derek knows everything there is to know about kitchens!

Reply from Howdens - Arbroath

Reply from Howdens - Arbroath
Very good designer and staff friendly and helpful

Reply from Howdens - Arbroath
Great last minute 3 for 2 deal on all flooring allowed me to get good quality vinyl click flooring at very reasonable price.

Reply from Howdens - Arbroath
The free design service is great, also talked through options back at the shop to keep costs down for a rental flat

Reply from Howdens - Arbroath
Really nice gentleman came to our office and we quickly got things up and running and sorted out. We ordered a few items which were delivered the next day. Unfortunately, there was a £50 delivery charge which was failed to be communicated with us. Considering we are less than half a mile away from the store, this seemed a tad on the steep side (still cheaper than hiring a van).
When we were ready to install the items, a bag of screws and plugs were missing from one item (present on the other five), which was a shame. Also, one of the kitchen worktops had a dent in it. It looked as if it had been dropped before it got delivered to us. Thankfully it is only needed in an office and not a house, so we let it go. All in all a very good service (to get started at Howdens and quick delivery of the goods), but a tad disappointed with the (steep) delivery charge and faulty or incomplete items. Nothing major, but room for improvement.

Reply from Howdens - Arbroath
Ordered a door through app, pleased with door , but was sent a message saying someone would contact me but never happened. Pleased with service in store and advice given by the manager

Reply from Howdens - Arbroath
satisfaction with purchases and service in the store

Reply from Howdens - Arbroath
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