Howdens - Ashford Reviews 

I arrived at Ashford depo and was greeted with a big smile from the stand in Manager Joe, he was so polite and curtains and helped me with my order and arranged for my flooring to be put in my car as I have back trouble. Nothing was to much trouble for the team that I encounter today

I don’t even want to give 1 star.
Avoid do not give Howdens your money.We have had nothing but problems with the Ashford office.I’m sitting here fuming that after designing my nieces bedroom wardrobes we have had nothing but problems.
My husband has given up so time sorting their mistakes out.If you can’t do a simple design using your computer soft ware then it doesn’t work.!!!!!
Our carpenter has nothing but problems making the wardrobes and we have had three delivery’s so far and still more to come .Let’s hope they get this correct.
Also I am not colour blind and I know that when I designed the bedroom wardrobes I said the word BLUE more than a dozen time to Daisy who did the design .At no point did she correct me to say it was grey.Be aware they do NOT do BLUE wardrobes.!!!
Funny & weird why we had BLUE draws delivered.!!!
This is not good enough and I will never do business with HOWDENS again.

All the talk and no follow up. Full of spin and BS. Messed up on so many little things, spend half the time back and forth replacing things. Even then had left over three items that werent even same colour as the kirchen ordered! Biggest issue was not telling me my worktop would have a joint. So had to send it back to sources elsewhere. Then they tried to under refund me! Avoid if possible people....trouble is all the providers are as bad! They care very little about the customer and everything about the sale! Awful....

Absolutely great, impeccable service- thank you. We had the lovely Daisy from Howdens, where nothing was too much trouble. Her insight to our designs was extremely helpful and forward thinking- ensuring our current appliances would fit and always going the extra mile. We like a bit of technology so she recommended the pop out plug socket/usb charger in the breakfast island- which fits so well. She was always on hand to sort out any niggles we had and with care. We kept in storage until we needed the kitchen- and Genevieve and her husband were brilliant at sorting out deliveries. We are absolutely thrilled with our kitchen, it’s nearly there and it’s been such a pleasure to work with Daisy. The quality of the Howdens kitchen speaks for itself- it’s sleek, luxurious and modern.

Fantastic store in Ashford Kent
Friendly staff
Great service

I’ve been using howdens for the last 15 years but a Recent order of doors and ironmongery was very expensive when compared with another supplier for same /similar products , I don’t usually check prices elsewhere because howdens service is generally good but will have to check prices now and compare to other suppliers if we are to earn a living in the present climate .

We have always had a great experience at Hawdens in Ashford and especially from Millie Hewitt who is extremely professional, patient, friendly and takes time to know exactly what her customers want and she is a huge credit to the company. I highly recommend Hawdens in Ashford.

Great company with amazing employees that do anything and everything to make the customers happy.. I personally not use any other company for supplying my kitchens…

I would like to thank Hannah for helping me open a trade account today she was very pleasant and friendly and nothing was to much trouble for her many thanks Pete Sweeting

Due to severe water damage a new kitchen was required, purchased and fitted by MJD Building - Rochester. Howdens of Unit 6, Brunswick Industrial Estate Ashford was the branch used to purchase the kitchen. We wish to place on record the excellent service in general from Howdens staff and would like to personally thank Chris the branch manager, Eddie on counter sales (very helpful) and Millie-Jo Hewitt for all her endeavours in visiting our house, planning and helping us decide every last detail from style, colour, worktops, sink, taps, floor. Many thanks from us. Trevor Collier

Always a easy/pleasant experience when I go in as staff are knowledgeable and helpful and friendly

I use the team at Ashford quite a lot and can’t fault them. They are quick to get back to me with technical issues and everything arrives at the job when it should. Sometimes things get damaged but they are fast to sort out replacements in order for me to finish the job without too much disruption

Chris Rogers at the Ashford Depot was so helpful and supportive. He really worked with us to ensure that he understood our requirements and communication was excellent. Highly recommend.

Such helpful staff ! Couldn’t be happier with the service! Very impressed!

Joe at the ashford branch was amazing from start to finish. Very professional highly recommend.

A brilliant experience in purchasing our new kitchen from Howdens Ashford with Millie and Eddie deserving a special mention. From the initial contact to design and delivery we are full of praise for such an excellent team. The customer care and communication was of the highest order. The quality of the kitchen was outstanding. Many thanks indeed !

Absolutely recommend Howdens Ashford staff are friendly and Natalie the kitchen designer is great, she goes above and beyond, and she really knows her stuff .

We have just purchased a kitchen at the Ashford, Kent branch of Howdens and could not recommend them enough. The service we received was outstanding. We had many questions and ‘Debbie’ and ‘Eddie’ were amazing. They were patient and extremely knowledgable and nothing was too much trouble. I would highly recommend Howdens.

Good sales service and helpful. Delivery charges excessive to local postcode.

Very happy with the service thanks Howdens ashford