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Howdens - Bath Reviews 123

TrustScore 4.5 out of 5

4.5

Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ Somerset, South West, GB


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Rated 5 out of 5 stars

We had a great experience thanks largely to Paula of Bath Howdens who not only showed how we could have a kitchen upgrade that need not cost the earth but which improved the function as well. Paula w... See more

Company replied

Rated 5 out of 5 stars

I always get a great service from the Bath branch and Shaun always delivers a great service with great drawings. It’s a great run branch

Company replied

Rated 3 out of 5 stars

I made a special journey to the Bath store to buy 2 OBI tubes of construction adhesive. I arrived just after midday on Day 1 of the Rooster Sale and there was no OBI in stock. What a disappointment.

Company replied

Rated 5 out of 5 stars

My experience with the purchase Of 2 kitchen required Inc worktops has been a pleasure from the early planning until this week taking delivery. I am a developer and build my own properties a... See more

Company replied


Company details

  1. #59 of 136 best companies in Kitchen supply shop
  2. #77 of 223 best companies in Bedroom furniture shop
  3. #24 of 62 best companies in Door supplier
  4. #30 of 83 best companies in Flooring Shop
  5. #19 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ, Somerset, South West, United Kingdom

  • 01225 310 784

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

Design and supply of kitchen.

Very sensible design advise, cost effective eventual design agreement and delivery to meet site schedule.
Generally all as required - no real issues.

3 July 2023
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Reply from Howdens - Bath

Hi, Thanks for leaving this 5 star review for the Howdens - Bath depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Just made great by staff overall

Just made great by staff overall, always helpful to sort things quickly and efficiently

7 February 2023
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Reply from Howdens - Bath

Hi, Thanks for leaving this 5 star review for the Howdens – Bath depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Lovely people

Lovely people, very helpful
Very pleased with service

1 November 2022
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Reply from Howdens - Bath

Hi Guy, Thanks for reviewing our Howdens - Bath depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great for new kitchens

My recent, first experience with Howdens-Bath has been delightful. Great service in all respects: pre-sales, delivery and after-sales. Excellent designer - friendly, patient and very competent. Super fast delivery (a couple of days). Good product range to suit all tastes and budget. In quality, their products have been top rated by 'Which?'. I found their prices were competitive too. No hassle replacement of a damaged appliance. Fully recommended.

29 September 2022
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Reply from Howdens - Bath

Hi, Thanks for leaving this 5 star review for the Howdens – Bath depot! All the best, Tash.

Rated 1 out of 5 stars

Not good enough

12 August 2022
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Reply from Howdens - Bath

Good morning Simon. Thank you for leaving a review of our Bath depot. It would be helpful if you could email us with some details of why you’ve been dissatisfied with your experience at Howdens to reviews@howdens.com so that we can help further and continue improving our services.

Rated 5 out of 5 stars

Simon at Howdens Bath was extremely…

Simon at Howdens Bath was extremely helpful and made ordering our kitchen easy. He also sorted out an account query very quickly.

22 August 2022
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Reply from Howdens - Bath

Hello, Thanks for reviewing our Howdens – Bath depot. Have a lovely day! Tash.

Rated 1 out of 5 stars

Had a kitchen designed then someone..

Had a kitchen designed then someone came out to measure, the dimensions were different (understandably) so needed some amendments. I've been ghosted for 3 weeks now, no response to any of emails nor have I received the callback I requested.

20 August 2022
Unprompted review
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Reply from Howdens - Bath

Good afternoon Nathan. We are sorry to hear that you’ve been disappointed by your experience at Howdens. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Rated 3 out of 5 stars

They got my order wrong

They got my order wrong. I only realised after putting together the cabinet that it was the wrong size. They also gave me the wrong drawer sliders. I had to go back twice to the shop to change over everything. My client was furious.
On the other hand, the customer service was excellent. The till staff were very polite, friendly and helpful. They swapped over the wrong items with minimal fuss. It's just a shame that about the wrong items. I wasted an entire afternoon messing around with wrong items, lost have a days labour as client refused to pay and had to deal with an angry client. The client was very unhappy with Howdens and will not be using them again.

6 July 2022
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Reply from Howdens - Bath

Thank you for your feedback. Please be assured we will share your comments internally to try avoid this happening again in the future. All the best

Rated 5 out of 5 stars

Excellent service all around

Excellent service all around, Mark at the Trowbridge branch could not have done more to help .

11 June 2022
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Reply from Howdens - Bath

Hello Ben, Thank you for taking the time to leave this review. Take care and have a lovely day, Tash.

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