Excellent product. Fantastic service from everyone at Howdens, the planner, the delivery guys and the guys at the depot when we wanted to change a couple of things. No wait for delivery, did it when t... See more
Company replied

Unit 8, Bermondsey Trading Estate, Rotherhithe New Road, SE16 3LL London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent product. Fantastic service from everyone at Howdens, the planner, the delivery guys and the guys at the depot when we wanted to change a couple of things. No wait for delivery, did it when t... See more
Company replied
We had been let down by a well known kitchen supplier and were in a desperate mess at home. Howdens were able to supply a far superior kitchen with all appliances within a week. Our designer/planner (... See more
Company replied
The team at Bermondsey are very helpful and welcoming . There is a very good professional atmosphere there. On this occasion however, things did not run smoothly. A new salesman failed to warn me that... See more
Company replied
Maela at Howdens in Bermondsey came up with the perfect kitchen design for us. She provided some great advice during the planning stage and ensured our specific requests were incorporated into the fi... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 8, Bermondsey Trading Estate, Rotherhithe New Road, SE16 3LL, London, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Bermondsey
Really pleased with the service from Howdens. Reece was great to deal with throughout, helpful, responsive and made the whole process straightforward. Also worth mentioning the delivery driver who was genuinely really helpful unloading and accommodating. Great experience overall.

Reply from Howdens - Bermondsey
The cashier service at Bermondsey Howdens, is second to none.
Along with the shopping experience, for all the goods needed, for me to carryout my day, to day work.
The good service is so amazing, that I travel FAR from whatever location in London or whatever job site that I am on.
Just to get my tools and material that I need for job at hand, only from the Howdens Bermondsey site.
In other words the staff such as Recce, manager Wayne and kitchen sales Jade give you such a pleasant service, whilst you are shopping.
That it makes the start of mine or other customers day, so enjoyable enough, that I would travel offsite, from any location in or out of London, just to buy my materials from the BERMONDSEY site only, bypassing other Howden sites, along the way.
As the Bermondsey staffs welcoming into the shop moral on a daily basis, helps me to tolerate any miserable or pushy clients that I may have to work for or it allows me to cope with any potential site misfortunes too.
I truly believe that:
The Howdens Bermondsey site, is the keystone, definitely the leed or the flagship site, for all other Howdens sites, to set their customers service basis on.
The great customer sales service, as you walk into the store, also the great sales pitches and the gimmick sales days or weekends gets people like me, into thinking about buying more items or gets me to remember items that I had forgotten to buy.
Their different types of gimmick sales days or even their everyday sales pitch's is totally wonderful at all times and never overwhelming at all.
Many thanks to you guys at Bermondsey, for the many conversations and moral upkeep over the years.
Here is a big HAPPY 20 YEARS birthday to you all from
Paul
A well satisfied customer.

Reply from Howdens - Bermondsey
Kitchen looks great, fantastic value and quality.
The design team, Maela and Lianne accommodated all requests and updates very quickly to get this over the line!
Thanks Again!

Reply from Howdens - Bermondsey
Fantastic service! I recently opened my account at the Bermondsey branch, and Daniella was exceptionally helpful with my order. She went above and beyond to ensure I had all the parts I needed in store.
I highly recommend this branch and commend Daniella for her outstanding customer service.

Reply from Howdens - Bermondsey
The service is fantastic from the entire sales team at Howdens LONDON Bermondsey. It always makes my day better when I'm there. Best regards to everyone at this store, including the warehouse staff.

Reply from Howdens - Bermondsey
I had a fantastic experience with Howdens - Bermondsey, thanks to Daniella, the designer. She was an absolute pleasure to work with — attentive, professional, and truly listened to my needs whilst keeping within my budget. Daniella offered great suggestions and quickly provided detailed designs and pricing, making the whole process seamless. Highly recommend!!

Reply from Howdens - Bermondsey
We had a great experience with Mae and Darryl. So much attention to detail and really wanted to make everything right for us. Not used to this level of customer service!

Reply from Howdens - Bermondsey
We had a great experience with Mae's help and patience as we put together our dream kitchen. She was flexible and responsive throughout the process. The result is amazing!

Reply from Howdens - Bermondsey
Always a great experience with Howdesn, they have been our main supplier for the last two years, great staff, very helpful

Reply from Howdens - Bermondsey
We had a very positive experience with Howdens. Our kitchen designer Martina was really helpful and patient from start to finish. She was a pleasure to deal with. It was our first time choosing a new kitchen and she made the whole process stress free and everything went smoothly. We are delighted with the results and with the quality of the cabinets and worktop.

Reply from Howdens - Bermondsey
We chose Howdens to put a new kitchen, worktops and appliances into our flat in SE1. Martina at the Bermondsey location was always helpful, cheerful, well informed of product options and of any promotions to help us with cost.
We were so pleased with the results, we asked Martina to help us refit a second kitchen for our daughter. Martina worked with us to refit new cabinets while preserving the existing Quartz countertop and most of the appliances.
The entire process has really been enjoyable!

Reply from Howdens - Bermondsey
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.