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Howdens - Bodmin Reviews 87

TrustScore 5 out of 5

4.8

Dunmere Road, Bodmin, Cornwall, PL31 2QN Cornwall, South West, GB


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Rated 5 out of 5 stars

Howden’s Bodmin Fantastic service by Connor, Steve and Mollie. Nothing is too much trouble for Connor. He was brilliant when I was deciding on my kitchen. Excellent customer service that you don’t ge... See more

Company replied

Rated 5 out of 5 stars

Like we all do, we worry there is going to be an excuse or some problem. Instead it was the best experience as Molly made the whole situation easy and stress free. I cannot express our gratitude enou... See more

Company replied

Rated 5 out of 5 stars

Great customer service as always. All the members of the team were polite, helpful and went the extra mile. Phone calls always answered promptly and dealt with efficiently. Pricing very competitive a... See more

Company replied

Rated 5 out of 5 stars

Always great customer service from the gang in store at Bodmin branch.

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Dunmere Road, Bodmin, Cornwall, PL31 2QN, Cornwall, South West, United Kingdom

  • 01208 78362

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 4 out of 5 stars

Basically good

Basically good, but irritatingly opaque where pricing concerned.

16 March 2024
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Reply from Howdens - Bodmin

Hi, Thank you for leaving this 4* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very good service

Very good service, the doors I purchased were superb.
Very happy with them.

1 March 2024
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Reply from Howdens - Bodmin

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars
Howdens - Bodmin logo

Reply from Howdens - Bodmin

Good afternoon John, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 5 out of 5 stars

Friendly

Friendly, helpful and attentive

28 October 2023
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Reply from Howdens - Bodmin

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great customer service

Great customer service (Jasmin!) in Bodmin - really helpful.

27 October 2023
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Reply from Howdens - Bodmin

Hi, Thanks for leaving this 5 star review for the Howdens - Bodmin depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great customer service as always

Great customer service as always. All the members of the team were polite, helpful and went the extra mile. Phone calls always answered promptly and dealt with efficiently.
Pricing very competitive and we felt we got real value for money.

19 October 2023
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Reply from Howdens - Bodmin

Hi, Thanks for leaving this 5 star review for the Howdens - Bodmin depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Luxery click vinyl floor - Terrible!

We purchased Luxery vinyl floor laminate from howdens bodmin, and followed all instructions prior and during installation, eg leaving in environment to allow temperature to adjust to flooring.

However the floor is terrible and we asked for a refund or credit note towards a new floor and they said it was all down to fitting and took no responsibility. It is clear the product and howdens are at fault. This has left us with a new quote for £1500 to get everything replaced.

Customer service was poor along with the product. I would not recommend buying flooring.

1 June 2023
Unprompted review
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Reply from Howdens - Bodmin

Hi Rebecca, we will raise your comments with the Bodmin depot for their acknowledgment and clarity on the situation.

Rated 5 out of 5 stars

Totally recommend Howdens at Bodmin

Totally recommend Howdens at Bodmin, helpful staff, Kerri came out and made suggestions and was very friendly, helpful and caring. Extremely happy with our new kitchen.

17 July 2023
Unprompted review
Howdens - Bodmin logo

Reply from Howdens - Bodmin

Hi, Thanks for leaving this 5 star review for the Howdens - Bodmin depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Always a good service

Always a good service. Good price.

1 May 2023
Howdens - Bodmin logo

Reply from Howdens - Bodmin

Hi, Thanks for leaving this 5 star review for the Howdens - Bodmin depot! Best wishes, Tash

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff and experienced staff. Definitely recommend!

17 March 2023
Howdens - Bodmin logo

Reply from Howdens - Bodmin

Hi, Thanks for leaving this 5 star review for the Howdens - Bodmin depot! Best wishes, Tash

Rated 1 out of 5 stars

The customers service at Howdens was a…

The customers service at Howdens was a massive disappointment . We had ordered what we thought was a dream kitchen but discovered many flaws to which the customer service wasn’t interested in . We managed to overcome the problems and had to return defective components which the branch denied receiving and the proceeded to charge extra for . When we disputed our problem again they then implied we were lying in taking back the defective components and other returns . The kitchen was far from cheap but Howdens made us feel that way . Not a happy customer ! We’ve been customers of Howdens for many years but following this experience it’s very unlikely that we will give any praise for Howdens . Life is tough for everyone at the moment and to be treated the way we have is totally disgusting !

2 February 2023
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Reply from Howdens - Bodmin

We're sorry you have been disappointed by your experience with Howdens. Please be assured we will raise your comments with the Bodmin depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

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