Ella is amazingly patient. Designing your kitchen involves a lot of decision making and she is with you every step of the way, making suggestions, updating plans and then updating them again when you... See more
Company replied

Unit AA, Wylds Road, Bridgewater, TA6 4BH Somerset, South West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ella is amazingly patient. Designing your kitchen involves a lot of decision making and she is with you every step of the way, making suggestions, updating plans and then updating them again when you... See more
Company replied
We couldn't be happier with our beautiful new kitchen from the Bridgwater Howdens branch. From the very beginning, Ella O'Grady was amazing. She really listened to what we wanted, worked within our... See more
Company replied
5 Stars – Fantastic service and top-quality kitchen! We recently bought our kitchen from the Bridgwater branch and couldn't be happier with the result. Our sales designer, Ella, was absolutely brilli... See more
Company replied
First experience using Howdens! I used the Bridgwater branch. All the staff were helpful throughout. I tweaked the design resulting in changing several Items without issue. Delivery was a little cha... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit AA, Wylds Road, Bridgewater, TA6 4BH, Somerset, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ella is amazingly patient. Designing your kitchen involves a lot of decision making and she is with you every step of the way, making suggestions, updating plans and then updating them again when you inevitably change your mind. Delivery was smooth, we had a few things to return which were not needed, this was easily done in-store. Kitchen looks fab and is of a good quality, fitted by Tony who was one of the fitters Ella recommended. Highly recommend Bridgwater Howdens x

Reply from Howdens - Bridgwater

Reply from Howdens - Bridgwater
Bridgwater Howdens and Ella O'Grady have been helping me with some big kitchen and wardrobe projects recently.
From initial contact with the design, through to completion, my customers were very satisfied with the overall experience.
We did have a damaged door, but they managed to get it replaced within 2 days, further enhancing their customer service.
As a tradesman, this is a big part of the service you aim to provide.

Reply from Howdens - Bridgwater
5 Stars – Fantastic service and top-quality kitchen!
We recently bought our kitchen from the Bridgwater branch and couldn't be happier with the result. Our sales designer, Ella, was absolutely brilliant from start to finish—attentive, helpful, and full of great ideas. The build quality of the units is top-notch. I decided to DIY the installation myself; the provided instructions were clear and straightforward, and whenever I had a quick question, the team at the branch offered fantastic support. Highly recommend!

Reply from Howdens - Bridgwater
Very friendly service from the staff and one of the best managers I’ve come across in 40 years

Reply from Howdens - Bridgwater
We couldn't be happier with our beautiful new kitchen from the Bridgwater Howdens branch. From the very beginning, Ella O'Grady was amazing. She really listened to what we wanted, worked within our budget, and helped us choose a stunning colour scheme that we absolutely love. She designed a kitchen that not only looks beautiful but also works perfectly for us, with everything in exactly the right place. The whole experience was so easy and enjoyable thanks to Ella's knowledge, patience, and attention to detail. We would highly recommend Ella and the team at Howdens Bridgwater to anyone looking for a new kitchen!

Reply from Howdens - Bridgwater
Howdens Bridgwater had the most helpful staff throughout this experience with Emma Fellows guidance and patience made this experience stress free even when I had second thoughts she was always available to listen to ideas and offer reassurance. The kitchen itself is great quality and I am over the moon with the final result!

Reply from Howdens - Bridgwater
From the moment we entered the store through to deliver we were kept informed, Ella O’Grady was excellent in helping maximise the kitchen units for storage etc, and the design that was email was everything we had discussed, well done team for you dedication and excellent service.

Reply from Howdens - Bridgwater
Ella O'Grady at the Bridgwater branch was very knowledgeable and gave us some very good advice on the design and colour of our purchase. We have used Howdens Bridgwater many times and will continue to do so as the manager and staff are pleasant and helpfull.

Reply from Howdens - Bridgwater
We used the Bridgwater branch after our kitchen fitter introduced us to Ella O'Grady. A simply sensational level of service and attention to detail, has left us with a stunning Kitchen. Thank you to Ella and all of the team who have supported us with all the questions, changes and requotes in this process. Could not recommend highly enough.

Reply from Howdens - Bridgwater
Nothing is an issue at the Bridgwater Branch. From customer service to design team and delivery guys

Reply from Howdens - Bridgwater
always helpful, nothing to much trouble, just had delivery of my third kitchen, bridgwater branch run by shaun the manager, can,t be faulted, kitchen planning by ella,most helpful, pleasure to do buisness with them again. will be back.

Reply from Howdens - Bridgwater
First experience using Howdens! I used the Bridgwater branch. All the staff were helpful throughout. I tweaked the design resulting in changing several Items without issue.
Delivery was a little chaotic and difficult to keep track. Appliances are competitively priced (Bosch & AEG). The Lamona washing machine is quiet and easy to use, however the Lamona heat pump tumble dryer was a mistake. It’s noisy fiddly to use and takes twice as long as conventional dryers.
Overall, the Bridgwater team provided an excellent service. If the product is as good, I’ll be pleased

Reply from Howdens - Bridgwater
Always a pleasure dealing with all the team at Bridgwater Branch.
Recommended to all. Great prices and service, with a little bit of banter as always.
😎👍

Reply from Howdens - Bridgwater
Steve was really helpful and friendly and easy to deal with. He helped us plan the kitchen to maximise space and to make the kitchen look its best.

Reply from Howdens - Bridgwater
Excellent service from start to finish,
A great team at Bridgwater Howdens always helpful

Reply from Howdens - Bridgwater
The customer had already purchased the doors & ironmongery from Howdens Bridgwater . Unfortunately the had made a mistake .
This was easily corrected with the help from Howdens Bridgwater.
We also purchased 3 2040mm door lining kits . Great service as always .

Reply from Howdens - Bridgwater
Went into the Bridgwater branch and dealt with Ella. She was fantastic - extremely helpful, very friendly and nothing was too much trouble. Kitchen was delivered very quickly with no hassles. The kitchen itself is very well made- high quality and we are chuffed to bits with it. Anyone looking to replace their old kitchen- I would highly recommend speaking to Ella.

Reply from Howdens - Bridgwater
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.