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Howdens - Cannock Reviews 

195
TrustScore 4.5 out of 5

4.7

Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR Cannock, Wales & West, GB


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Rated 5 out of 5 stars

Super helpful and friendly team, with great communication! Big thank you to Sarah who worked with me to design my kitchen at a price that suited my budget while still being brilliant quality

Company replied

Rated 5 out of 5 stars

Sarah, who did our design, was fantastic - she was patient with us from start to finish, but also great with advising us on what would work best with the space we have. All of the staff in branch were... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Kyle and all the Howdens Team at Cannock enough for their kindness, patience, and customer service when I recently purchased a new kitchen on behalf of my Daughter. Nothing was t... See more

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Rated 4 out of 5 stars

Fantastic service from the Cannock branch,from Gary at the start of our kitchen journey to the excellent service from the design team. We had a huge range of options which we were able to consider... See more

Company replied


Company details

  1. #59 of 135 best companies in Kitchen supply shop
  2. #83 of 227 best companies in Bedroom furniture shop
  3. #23 of 64 best companies in Door supplier
  4. #30 of 89 best companies in Flooring Shop
  5. #19 of 45 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR, Cannock, Wales & West, United Kingdom

  • 01543 202 000

4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.7

All reviews

(195)

9,101 reviews in the last 12 months

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Rated 5 out of 5 stars

Firstly all I can say is Will Corfield…

Firstly all I can say is Will Corfield what a guy service was second to none helped me every step of the way ensuring I was selecting the right quality doors for my house, knowledge and service was great couldn't of asked anything else of him, my order wasn't a great value but Will still went above an beyond to ensure I was happy, will definitely be back for goods

3 January 2024
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for taking the time to leave this review. All the best, Tash

Rated 1 out of 5 stars

Disappointed with the after service…

Disappointed with the after service when we expressed an opinion on the design of our kitchen - inexperienced staff who couldn’t answer our queries in the professional manner we would have hoped .

2 December 2023
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Reply from Howdens - Cannock

Thank you for your feedback, Stephen. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

Order was rushed to get delivered on…

Order was rushed to get delivered on the day they said they had everything in stock. Wrong products sent to what we needed, which we had to take back to exchange. Some products they had sent didn’t match but couldn’t refund so ended up having to pay for them.
Didn’t have this issue when I was at another howdens branch

The designer was very good and couldn’t of been any more helpful

5 December 2023
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Reply from Howdens - Cannock

Thank you for bringing this matter to our attention, Jay. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good company to deal with.

Good company to deal with.manager always helpful and the team down at cannock.good products

10 November 2023
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 4 out of 5 stars

Excellent service from the design team…

Fantastic service from the Cannock branch,from Gary at the start of our kitchen journey to the
excellent service from the design team. We had a huge range of options which we were able to consider before making a final choice.
Sarah was a real star and we are really pleased with the final design and choices of colours, worktops, et cetera. Quality is excellent, and would highly recommend.
There was a wide selection of fitters for us to contact which made getting the job started so much quicker.
The only slight problem came with delivery which is why it hasn’t scored a five out of five review and only a four.

28 October 2023
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Reply from Howdens - Cannock

Hi Jacqui, Thanks for leaving this 4 star review for the Howdens - Cannock depot! All the best, Tash.

Rated 5 out of 5 stars

Great value, great service.

After looking at various other companies for a new kitchen, utility room and flooring, we were very impressed with the no pressure sales and helpfulness from Scott M at Howdens Cannock. The whole process was hassle free and the end product is amazing value for money.

11 September 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, no pushy sales staff.
Emily came out designed and measured our kitchen, gave us lots of ideas and guidance to our perfect kitchen. Emily gave us confidence to buy with Howdens
When we went into Howdens in Cannock all staff were extremely helpful and polite, couldn’t do enough to help.
If you are looking for a new kitchen we highly recommend Howdens.

27 October 2023
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Reply from Howdens - Cannock

Hi Michael, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Pleased with every aspect of the…

Pleased with every aspect of the kitchen from initial design right through to delivery. Emily Healy was very helpful, no pressure, no rush, just helpful in getting the kitchen that we wanted.

25 October 2023
Unprompted review
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Reply from Howdens - Cannock

Hi Maria, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Ask for Luke.

Customer service “Luke” went above and beyond. Absolutely amazing service and attention to detail.

28 September 2023
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service front the Cannock…

Excellent service front the Cannock branch right from the start, Kelly designed our kitchen perfectly switching it to something we hadn’t even thought about, nothing was too much trouble from start to finish, any questions she was there at the end of the phone or email. Thank you 😊

25 September 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 1 out of 5 stars

Anti customer attitude.

Recently needed an extra length of MDF skirting.As it needed to be the same profile, it was necessary to purchase from Howden. I successfully managed to purchase the skirting.(a fete in itself). As the skirtings are 4.2 in length I needed to cut it in half to get in my truck. I asked to use a saw ,which is normally available in all other trade outlets. No sir was the reply we do not have a saw available for customer use. However we can sell you one. Yes that is correct. Unbelievable. Enquireing for what reason, I was told for health and safety or they get stolen. Take your pick.
After futile discussion with counter and warehouse staff I was resolved to buying a saw, but not from Howden.
I walked across the car park to Screwfix shop and purchased the saw.
I don’t realistically expect my experience to influence anything. But I will not be using the store again.
Yours Daniel Flinn.

15 September 2023
Unprompted review
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Reply from Howdens - Cannock

Sorry to hear you have been disappointed by your experience, Daniel. We will share your comments with the Cannock depot for their acknowledgment and clarity on the situation.

Rated 5 out of 5 stars

Went into Howdens in Cannock

Went into Howdens in Cannock for a kitchen design early morning. Kitchen was designed picked and delivered a couple of hours later. Service from the Cannock branch was excellent and delivery was brilliant with drivers helping into the house. Wouldn’t go anywhere else now.

8 September 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Carlisle kitchen

Great service and helpful staff

26 July 2023
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Reply from Howdens - Cannock

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic customer service

Absolutely fantastic service and the best merchant I have dealt with for a very long Time !!!! Excellent service from Will who has gone out of his way to sort the issues we have had with our new kitchen
Thanks Howdens and thank you Will !! keep up the good work

28 July 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Visited Howden’s store today in…

Visited Howden’s store today in Cannock, to purchase thumb turns and bathroom sash locks. The sales assistant Beth , was able to answer all my questions. I was satisfied with her knowledge and advice the best items to purchase. Her customer skills were outstanding, she was very professional and polite. Excellent service Beth

19 July 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Best wishes, Tash

Rated 5 out of 5 stars

The service at howdens (Cannock branch)…

The service at howdens (Cannock branch) was amazing from the initial kitchen design to delivery. The kitchen I ordered is very well built and installation was very simple even for a DIY person.

3 July 2023
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Reply from Howdens - Cannock

Hi Wayne, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Have a lovely day! Tash.

Rated 3 out of 5 stars

Ordered Doors asked for a call when…

Ordered Doors asked for a call when they were in didn’t get a call doos we’re ok bit thinner than i expected 15mm instead of 18mm(normal) but colour was good
So no major issues

28 June 2023
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Reply from Howdens - Cannock

Thank you for your feedback, Mat. Please rest assured we will share your comments internally. If you would like to provide any further details, please email reviews@howdens.com.

Rated 5 out of 5 stars

Our dream kitchen

Fantastic service from Howdens from start to finish. Sarah at the Cannock branch was brilliant, she really helped us to design a functional kitchen that incorporated all of our requirements. We had multiple meetings to ensure we were happy with the design and lots of email exchanges, nothing was an issue. We had a couple of items that arrived damaged or were missing and these were quickly and efficiently replaced without any issues. Thank you for helping us create our dream kitchen.

We chose the Elmbridge in Dove Grey for our kitchen and Elmbridge dusk blue for our utility.

1 July 2023
Unprompted review
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Reply from Howdens - Cannock

Hi, Thanks for leaving this 5 star review for the Howdens - Cannock depot! Take care and have a lovely day, Tash.

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