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Howdens - Castle Douglas Reviews 31

TrustScore 4.5 out of 5

4.6

Abercromby Road Industrial Park, Castle Douglas, Kirkcudbrightshire, DG7 1LH Kirkcudbrightshire, Scotland, GB


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See what reviewers are saying

Rated 4 out of 5 stars

As this was a big investment, we did plenty of research and found our preferred colour and style at Howdens CD. The planning process with Stewart was a pleasure. Despite changing my mind many times,... See more

Company replied

Rated 5 out of 5 stars

All staff great Helpful & knowledgeable. Stewart the Kitchen designer was brilliant. Not pushy keen to understand our needs. Gave sensible options with pros & cons for our situation. We've been lookin... See more

Company replied

Rated 5 out of 5 stars

Howden’s, products, technology, and capabilities are constantly evolving, to the extent, it can be difficult to “keep up” long may this continue!

Company replied

Rated 5 out of 5 stars

Always great service from this branch, any problems are solved quickly and with no fuss. Staff are knowledgeable about products.

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Abercromby Road Industrial Park, Castle Douglas, Kirkcudbrightshire, DG7 1LH, Kirkcudbrightshire, Scotland, United Kingdom

  • 01556 505 301

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Helpful friendly service

Helpful friendly service

1 April 2026
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hello Garry,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Howden’s Trade support

Howden’s, products, technology, and capabilities are constantly evolving, to the extent, it can be difficult to “keep up” long may this continue!

27 March 2026
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Good morning, Thanks for reviewing our Howdens - Castle Douglas depot. All the best, Alexandra

Rated 5 out of 5 stars

it's been quick professional and very…

it's been quick professional and very good, a pleasure to deal with all staff members

24 November 2025
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hello, LAWERS OF NATURE LIMITED,

Thank you for your kind words and for sharing your positive experience with our team.
Best wishes, Alexandra

Rated 5 out of 5 stars

Quick

Quick, friendly service

15 September 2025
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hello Mr G White,

Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra

Rated 5 out of 5 stars

very helpful staff at…

Great prices and very helpful staff at Castle Douglas branch

14 May 2025
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hello Fiona, good morning

Thank you for your kind words about our Castle Douglas branch. We're delighted to hear that you found our prices great and our staff helpful.

Best wishes,

Rated 5 out of 5 stars

Perfect advice and service

Perfect advice and service , as always.
Totally professional.

11 April 2025
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hello Mr Conner,

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our advice and service to be professional.

Best wishes,

Rated 5 out of 5 stars

Always great service from this branch

Always great service from this branch, any problems are solved quickly and with no fuss.
Staff are knowledgeable about products.

24 March 2025
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Reply from Howdens - Castle Douglas

Hello there!

Thank you for your kind words and for highlighting the efficient service and product knowledge of our staff at the Castle Douglas branch.

Best wishes!

Rated 3 out of 5 stars

I didn’t get an order update I had to…

I didn’t get an order update I had to ring the store to find if my order came in then they failed to call me as they said they would to tell me when it arrived.

14 March 2025
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Reply from Howdens - Castle Douglas

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Staff

Staff. At castledouglas. Branch. Are the. Best. Great. Service

18 January 2024
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Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Customer service.

They remember their customers and are always pretty good at their job!

5 January 2024
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Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 4 out of 5 stars

Helpful staff

21 September 2023
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Castle Douglas Branch were 1st Class

Hazel at the CD branch had the kitchen designed on the Monday and delivered to site on the Thursday, absolutely first class service and great communication, would recommend.

27 July 2023
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this 5 star review for the Howdens - Castle Douglas depot! Best wishes, Tash

Rated 5 out of 5 stars

High cvalifaid worker's

High cvalifaid worker's,Excellent service,recommended 100%

6 June 2023
Unprompted review
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this 5 star review for the Howdens - Castle Douglas depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

Kitchen Happiness!

As this was a big investment, we did plenty of research and found our preferred colour and style at Howdens CD. The planning process with Stewart was a pleasure. Despite changing my mind many times, he was patience personified. There were a couple of hiccups along the way but they were resolved satisfactorily and we couldn't be happier with the end result! Many thanks!

17 January 2023
Unprompted review
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Has always

Has always, my local branch, here in Castle Douglas. Always go out of their way to provide me with a excellent service. It's a pleasure doing business with them.

18 November 2022
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, Thanks for reviewing our Howdens - Castle Douglas depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

All round the best to deal with

All staff great Helpful & knowledgeable. Stewart the Kitchen designer was brilliant. Not pushy keen to understand our needs. Gave sensible options with pros & cons for our situation. We've been looking at Kitchens from various other suppliers ! But Stewart & Howdens are a cut above the rest.

22 October 2022
Howdens - Castle Douglas logo

Reply from Howdens - Castle Douglas

Hi, Thanks for leaving this 5 star review for the Howdens - Castle Douglas depot! Take care and have a lovely day, Tash.

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