Howdens - Charlton Reviews 148

John and the whole team in charlton are amazing and always helpful would really recommend 👌

I truly recommend Howden at Charlton. They provide you the best possible price. I have purchased with them twice and great experience. Excellent customer service from Steve and Nassy. Entire team including delivery drivers are very helpful in any steps of my purchase. Even after 1 year, if I have any issues with my appliances, I immidiately got help. Really appreciate their customer service.

Nassy prepared a great design for our kitchen and showed great patience whilst we changed things several times. When site dimensions meant that some units needed to be swapped, she arranged this without a hitch. We are very pleased with the process and result.

I had a really positive experience at the Charlton Howdens. From start to finish, the service was smooth, professional, and efficient. The team was knowledgeable and helpful, making the whole process much easier than expected.

A special mention goes to Georgia, who did an excellent job throughout. She was attentive, friendly, and clearly knew her stuff. She took the time to understand what I needed, offered useful advice, and made sure everything was handled properly. Her communication was great, and she made the whole experience feel straightforward and stress-free.

Overall, I’m very satisfied and would definitely recommend Howdens based on this experience.

We got quotes from 4 other kitchen suppliers, the quality and customer service from Howdens was by far the best option. Nassy, helped us with the design, throughout the whole process and beyond! Her help made such a difference and really helped us get what the kitchen we wanted - many thanks 😊.

Sales consultant Nassy made the normally stressful task of buying a new kitchen so easy. She was always quick to answer further questions by text or phone afterwards too. Best of all was her honest advice, knowledge of her product and charming manner. I’m so pleased with the final results, a lovely new kitchen and built in wardrobe in the bedroom. All exactly as I wanted thanks to Nassy.

Excellent service nice people

Nassy was amazing from start to finish. She provided a great kitchen design and this has given us the kitchen we dreamed about with loads of extra storage.

We would 100% recommend.

I recently worked with Georgina at the Charlton depot for my kitchen order, including my wine cooler, and I just wanted to say how helpful she was during the process.

Georgina was knowledgeable and happy to answer any questions I had. She made the ordering process smooth and straightforward, and her customer service was genuinely appreciated.

Thank you again to Georgina and the Charlton team for your support, it really made a difference during my kitchen renovation.

Nassy was incredibly helpful and determined to make our dream renovations into a reality. She had a really hands on approach with not just measuring but also ensuring the build was done correctly! Her knowledge and expertise was really noticeable during all our discussions and was really glad to have her on our side! The whole Howdens team at Charlton had great communication and really friendly and the quality of the material itself was also fantastic and high end. In fact, any issues with it, they were more than happy to replace parts to ensure the best possible outcome. Cannot recommend enough!

Can’t thank Georgina from the Charlton howdens branch enough,great customer service,accurate measurements,great communication and help anytime I experienced a problem, can not thank her enough!! Also the rest of the team instore that also were very accommodating if Georgina was not in on that particular day…. They all went above and beyond to ensure I had the kitchen of my dreams ☺️

We used the Charlton Howdens for our renovation in 2019 and again in 2025 to create a new kitchen, utility room and mudroom. The team were very helpful and made great use of some of our awkward corners. Georgina in particular caught a discrepancy at her site visit and was able to adjust our plans accordingly. Highly recommend and would use again if we had any spaces left!

From the moment we were introduced to Georgina Arnold from your Charlton store we had the most positive experience. We were recommended by several people to use Howdens and we ate so happy they we did.
We weren't sure what type of kitchen we wanted/ colour or style. The guidance and help we received from Georgina was second to none. The plans she produced were sent to us within a day of her coming to our home to measure and discuss what it was we hoped to achieve with our full kitchen / utility room refurbishment.
Georgina was really patient with us when we asked her to change certain things, we changed our minds a few times!
She is so professional and approachable. responding to our queries within a very short time frame and worked around our schedule for meetings and delivery dates/times.
She gave us really good advice and we never felt like we were given a sales pitch at any point. She listened to us and worked with the budget we gave her
The quality of the kitchen and accessories are great and affordable.
We are absolutely delighted with the end result of out new kitchen and separate utility room.

I am very satisfied with the service and the quality of materials that I av installed for my clients

I needed a small kitchen that was highly functional, aesthetically pleasing, and integrated seamlessly into a recently refurbished open-plan space. Georgia immediately understood exactly what I was looking for. She was patient, clear, and responsive to all my questions, and her knowledge of the Howdens design tool is outstanding. She explored every option and proposed the best-looking, high-quality solutions at the best possible prices for each element of the kitchen. I’m absolutely delighted with the final result and truly grateful to Georgia for her contribution. I would highly recommend that any customer seek her advice.

Georgina Dempster-Arnold - Howdens Charlton , is a professional. She has measured and completed two kitchens for me which look fabulous. Perfect fit perfect look. Great service, great advice and very personable. Thank you for your service.

Georgina Arnold at the Charlton store was outstanding.
She gave us no end of ideas for planning out the kitchen and her final plans were exact and appreciated by us and the fitters.
She was very patient and polite working with us through our many questions and changes of mind!
She brought products to the house to show us what would look good…..nothing was too much trouble for her!
The whole team at Charlton were excellent. Whenever Georgina was unavailable Steve (Georgina’s manager) stepped in.
When we needed anything additional during fitting the store managed to get the items to us within a day. This is in stark contrast with the other big name organisations where you can wait weeks…..worth knowing this as a customer!
Delivery was timely and the driver made every effort to store things in a way that helped the fitters.
All very professional and the end product looks great!

CSK Building Ltd have been using Howdens in Charlton for over 18 years now and have always been really helpful in achieving the design for stunning kitchens we fit for our clients and a big thank you to Georgia Arnold who has always helped us in design and production of Howdens kitchens which have always been a great product and for helping us in a quick turnaround of kitchens, which our clients appreciate

I recently had my kitchen units completely renewed with Howdens, and Nassy at the Charlton branch was absolutely brilliant throughout the entire process. She helped me from start to finish, designing everything with incredible precision and attention to detail. Her professionalism was top-notch – she listened carefully to what I wanted, offered great suggestions, and made sure every measurement and choice was spot on.
The end result is a kitchen I'm thrilled with, and it wouldn't have been possible without Nassy's expertise and patient guidance. The whole team at Charlton was friendly and helpful too. Highly recommend Nassy and Howdens Charlton to anyone planning a kitchen project!